Category: | Motorcycle Dealer |
Address: | 629 Beal Pkwy NW, Fort Walton Beach, FL 32548, USA |
Phone: | +1 850-862-6815 |
Rating: | 3.7 |
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A Private User
Update to post listed below. New shop had to replace every single part in the engine ($1250.00). Forte Cycle Center has been reported to the Better Business Bureau and an investigation is underway. I also reported them to THE Kawasaki Company and they performed their own private investigation. At the onset of our dialogue they said they really couldnt do anything about the situation because each dealership was individually liscenced. After speaking with several people - including the owner of the new repair shop, Kawasaki called me back and offered to replace ALL of the parts to fix the bike as a gesture of goodwill on Kawasakis part and in an attempt to rectify a bad situation. Now THAT is the way to do business. We are avid Kawi fans - always have been - always will be. We bleed green! Oh and I am sueing the local shop - Forte Cycle Center for the $1600.00 that I am out ($1250 repair bill - $188.50 court costs - $34.50 rental truck and $40.00 to sheriffs deputy to serve small claims papers) because of their mechanics error and faulty workmanship. Too bad they wont stand behind their work and cause mother Kawasaki to pay for their lack of expertise! Kawasaki should pull their liscence to sell their products! By the way - Kawasaki couldnt provide free parts becaue new shop had already ordered and installed new parts - :-( but they offered to give us other stuff as goodwill gesture. DO NOT USE the local Kawasaki shop - Forte Cycle Center in Fort Walton Beach Florida - FOR ANYTHING - unless you want to get ripped off! Oh and another thing - the Kawasaki shop finally did admit (the owners son - Tony) that the part that they originally accused us of messing with on the engine was NOT messed with - but in fact melted due to the engine overheating - BECAUSE the mechanic didnt install the screw properly onto the engine. Hutch is the mechnics name - in case you need to know. Will let you know how the small claims suit comes out. I am SURE that I will win! Hands down! And they will pay! If you have any questions - or want to know more details - email me and will be happy to tell you. One star is still too much - we should have a choice of minus 5!
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A Private User
Ive given this place 3 tries.....and shame on me. Prices increase from over the phone to when you get there, and they dont quote you on OEM parts, they quote you on whatever brand they choose but dont tell you its not OEM parts until after week and the part arrives. Like I said "shame on me" for assuming I had ordered OEM parts AT THE DEALER. I shouldve asked when I ordered.
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Vincent Edwards
Been coming to Forte Cycles for years. Real honest people, I buy all my bikes, parts and gear here and never left less than satisfied. They by far have the largest selection of helmets, gear, and accessories in the area. Great local business and have always done me right.A+ store
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Ashley Williams
Stopped in because the hub found a sale posted on Craigslist (for riding jackets). Glad we stopped in because the two guys (brothers) were super helpful and helped him find a great padded jacket for a great deal. Will definitely be coming back for more gear! Check them out!!
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Michelle Seeley
Wonderful family team! I was on a roadtrip far from home and these guys saved the day by putting a new chain on my Ninja 650 quickly and professionally. Fantastic service and all around positive experience. Thanks!
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Shawn Hatcher
Got my Scorpion Covert here .They had a great selection of helmets and very knowledgeable staff. You could tell the guy was genuinely caring when making sure I had the right fit and helmet Will definitely be back!!
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Carson Mayhew
Excellent service. Called around and found they were the cheapest in town for a set of tires for my 250 ninja. Dropped it off after work and the bike was waiting for me and ready to go the next day.
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PHILLIP DONALD
0 stars damaged my rims and said its my problem now. I went only because of positive feedback but now see the outside appearance matches inside service.
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trey weeks
This is a wonderful family owned and operated motorcycle shop! I recommend to anyone that wants a great motorcycle shop that they come here
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Phil Don
Sold me tires they couldnt get and charged for mounting nothing, chipped and dents in brand new rims and still charged.
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Travis Hatch
Great business! Got both my bikes serviced/running for a very reasonable price after they sat during my deployment.
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Jessica Hoenig
Terrible service and nasty
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a.j soprano
Very knowledgeable
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TwoWheelTom30
Great local shop.