Category: | Discount Store |
Address: | 295 Hartford Turnpike, Vernon, CT 06066, USA |
Phone: | +1 860-872-8391 |
Site: | kmart.com |
Rating: | 3.4 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
A
A Private User
While I was browsing some items near the customer service desk, I overheard the youngster (couldnt have been more than 25!) talking on the phone. She was inquiring to a manager if she could be covered to take her 15 minute break. It was obvious she was denied because she said, "Thanks anyway" and hung up. She got this look of displeasure and dialed another number, however, that conversation ended up the same way. She tried again, this time asking for a person by name, "Is xxxx in the area?" When they were, she asked if they could cover her - however, they said they were too busy. "Are you going to be busy for a while? OK, thanks." I decided to be nosey and meandered towards their version of a cafe the "K-cafe" and lo and behold, there with a tag was xxxx sitting there eating and chit chatting with THREE other managers. I was so displeased I walked back up to the service desk, told the girl she should find a job where she was treated better and given her breaks legally and that I was never, ever returning to the store again. The managers were all either too lazy or too good to be bothered! How horrible. This isnt the only time Ive seen the desk people (or clerks) get stiffed on their breaks. And the girls only response was, I dont know what to do. Terrible!
D.
D. Prospero
It seems like the aisles are always being worked during prime-time shopping hours, the staff rarely has any idea of their own product/sales, and the location itself is in a time-pocket thats doomed to perpetually stay 1970. It also seems like the product they offer is ever-diminishing, to the point where -- on my last visit -- not only could I not find a sewing machine, but their main electronics section was little more than a husk of what it once was. An unfortunate place to shop, and an even worse place to work.
JO
Joshua Pruden
The inside of the store looks a little bit dated and the checkout process is lengthy. They ask you "Would you like to join sears rewards" (This is where you have to give them your email address) Well the girl at the check out counter got the email address wrong three times and there were 3 other people behind me. They should not ask customers if they want to join if there are lot of people in line... It only prolongs the wait to get thru checkout.
MA
Marie SABETTA
not professional, always, always have to check the receipt because their items that suppose to be on sale, never ring up the sale price . they gave me a coupon for my birthday, spend so much, then you get five dollars off, you can stick that up your you know what. the girl said had to be certain amount, on certain stuff,,bla bla bla,,, hate this store, i only come here now in emergency s...so very rare, i rather travel to walmart.
VI
Victoria Sealey
Only shop here once or twice a year as the only one near us. I like merchandise and prices. However everything else is the same everytime if not worse . Old, untidy, and bathrooms disgusting. Customer service is bad. All cashiers talk amongst themselves instead of with customers. Had an item with no tag, I actually had to run back myself to get another. Never saw person that was to do price check. Also registers are down alot.
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lily herrera
horrible customer service by a lady named luisa or lissa something like that, she has short blonde hair with red mixed in her hair. I went to buy jewelry and she didnt even say hello,or anything, she had a very unpleasant face, as if she hates her job I was treated very rude. thats all I can say I will never shop here again. I hope someone talks to her and make her respect customers because she is there because of us.
MI
Mike Voyer
Horrible. Customer service is slim to none. Lights went out and so did registers Youd expect that from a mom and pop shop not a Fortune 500 company. Employees seemed more concerned about weekend plans than making sure customers were satisfied and properly taken care of. If you want to be treated better than this place I recommend an abandon warehouse. At least then you know what your getting into
JE
Jesse Pictures
Found a old restaurant inside this, but the store seems more like the 80s than anything today. Im surprised at how much more stock there is here than at other K-Marts, but it still lags behind many other stores like Wal-Mart or Stop and Shop. I personally feel this store is on the verge of closing at this rate.
RA
RaiRaiBrown
I enjoy it reminded me of Ames or Caldors yikes Im old, but really I like stores that are smaller then Walmart its easier to get in and out, plus with the same discounts Im pleasantly pleased. They send a lot of money saving coupons to me as well. Location is good too lots to do in this area.
TR
Trainboy90 Productions
I do like this Kmart and it is one of the older ones but luckily, it has no competition so Wal-Mart is in Manchester CT. Luckily, its not closing. This Kmart looks like it you traveled in time to the 1990s when Kmart was bigger than Wal-Mart and if you were in the Bennys in Smithfield RI.
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Crystal Riopelle
fantastic customer service went beyond my expectations. My granddaughter wanted a doll that was hard to find and they help me find it and organize it for pick up. Thanks you made my granddaughters Christmas a smash. thank you Jessie and Raquel.
BE
Becca Jaroszewski
Its a Kmart. Hours are good and the employees are helpful. The aisles arent clearly labeled so its a bit of scavenger hunt to find a specific item if you dont have time to peruse.
MI
Michele Daunis
Always a problem when you check out.An item is on sale with tons of the same item. When you get to the register.. they always say "that aint on sale" . EVERY SINGLE TIME!
PA
Paul Theriault
Very untidy location. Hard to find advertised items. Bathrooms are atrocious, and the mamagement is aboug as unhelpful as can be.
BA
Barbara Chacaga
i love Kmart its very clean they always have a sale ok kids clothes some staff are friendly nice store
CA
Carmen Rosario
Me encanta comprar en sus tiendas
MA
Maureen Palmer-Lavoie
They dont keep the store at a comfortable temperature. Never more than a couple registers open.
RA
Raeqwan Jordan
Absolutely a beautiful place to buy everything that you need both for business or pleasure
WA
waleska laureano
A lot of Great Deals and great selection of clothes for whole family.
ZA
Zachary Montenieri
this k mart is a great one. always seem to have alot of options.
ER
Eric Nadeau
Terrible place to work. As of shopping, its less than adequate.
AL
Alexandria West
Not as popular as it used to be but beats going to Wal-Mart
WI
Willis Wolfgram
Everything well stocked, Nathans hotdogs restaurant inside.
CR
Crusty.
Kinds gross inside but they lots of stuff at decent prices
SA
saj Vv
Nice store but maybe the next one to close
LL
Llewellyn Anderson
The original Walmart is still Kmart to me.
MI
Michelle Theriault
Decent prices just needs to be renovated
AY
Ayisha Miller
Friendly associates, easy to find items.
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G Ramos
A LITTLE PRICEY COMPARED TO WALMART
MI
Milagros Hernandez
it has nice clothing and prices
SA
Sandy Godfree
Always find what you looking for
GU
Gunalan Ramachandiran
Spring collection is out there..
JO
joel curtis
Helpful staff. Nice pit stop.
JE
Jennifer Malon
Good selection of products
BR
Brian Miller
Nice people, nice prices.
LI
Linda Luginbuhl
Price rings up wrong often
GE
Gee Mundakel
Good for apparel shopping
GR
Grisel Love
Be safe, Be good and Be K
BR
BRIAN SPAZ
Good shopping experience
ST
Steve Banfield
Its an alright store
JA
James Robinson
Time is on my side
DE
Debbie Tremonte
My favorite store
IE
Iesharenee Woods
Love there stores
GE
george small
Very good deals
CH
Chris C
Going down hill
MA
Maria Grillo
Is close to me
MA
Mark Duell
Love it here!