Advance Auto Parts

Category:	Auto Parts Store
Address:	566 W Main St, Meriden, CT 06451, USA
Phone:	+1 203-639-6503
Site:	stores.advanceautoparts.com
Rating:	3.9
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–7PM

Location

Photos 20

Reviews 11

David York

Need to train the staff better. Yesterday, I brought a recalled air compressor in for a refund as instructed on the Advanced web site. Was told by Al, the GM, that he did not know how to do the transaction but would call corporate and call me today. Never heard from him so I went back to Store 5213 and Kevin explained that Al had left for the day and Id have to come back for a third day. I called the costumer service number and explained the issue. Shane said he would call the store and explain how to issue the refund. I went back in and told Kevin that Shane would be calling. He said it would not matter because he wasnt allowed to do recall refunds and he had no way of knowing if I had even bought the compressor at Advance Auto. After speaking with Shane, Kevin was able to do it but said he could only issue a store credit. Sold me an item that can catch fire (per the recall) and wont refund me the money paid. I feel this entire interaction was terrible. Caused me to make multiple trips and made a lot of work for me when it shouldnt have been. Very poor service.

Jonathan Birdsey

Easy access and plenty of parking. This store typically has what I need in stock. The employees are attentive and the store is kept clean.

John Condon

The manager was looking up a part for me, and broke wind real loud right there at the counter, and didnt even acknowledge it!

ty walker sr

Way faster and more better than Autozons. U get in and out stead of waitn in line for an hour like in Autozone.

Carlos Figueroa

Good selection. Ok prices for most items. Weekly sales. Customer service needs to be improved.

rex wish

Theyre expensive they have absolutely no help whatsoever

Dana Reig

Great online program to find and track parts