Top Dollar Pawn

Reviews 3

LU

Luke Stratton

Came into the shop and it took forever for service, the stuff is junk every time I go in they have the same junk overpriced. There is this punk kid there that walks around puffing on his vapor cigarette blowing nasty steam into your face, he is rude constantly talking over you even when he has no idea what he is talking about he wont let anyone talk. I have 40+ years experience dealing with people, computers, guns and such and this little boy wont shut up and learn anything, he knows it all, but the stuff coming out of his mouth is less than knowledgeable, Dont waste your time dealing with these amateurs go to a place that treats you better!!!! Ill never do business here again and I will make sure I let everyone know the horrible way they treat customers. I would rate them 0 stars but I am forced to pick one. I also noticed on all the replies (must be the punk answering them) that its never their fault Blame the customer is their M.O. and just like in the store when you try to talk he loudly talks over you. Not only rude but immature as well but that dont surprise me with his rich boy attitude and gotta call Momie when he gets his feelings hurt. I dont see this store lasting much longer as there are better places to take your merchandise. Beware the looser Punk In your response to D S you blatantly lied, I was there and heard everything that was said and had you listened to what was trying to be said instead of running your mouth you would have heard the truth. I asked her if she had time to sell the firearm because I know a FFL that takes guns on consignment, the only reason I said anything is because she was unhappy with the price you had offered which was $350 and reluctantly went up to $400, She told me she was leaving the next day and asked if I wanted to buy the gun. I told her I didnt feel comfortable buying a gun in a parking lot but If she wanted to go to the FFL dealer I would be happy to introduce them. At this point you came out with your Vapor Pacifier and on your cell phone yelling and cussing about how I was breaking the law and how you were going to call the cops, I tried to explain what was taking place and was told to shut the Fu&K up and that I was never allowed to shop at your crappy store again, and promptly ran back inside the store yelling over your shoulder how I was banned from the shop. Had you called the cops you would have been fined and possibly lost your FFL for verbally assaulting a customer She told me to leave the FFL dealers card on her truck with my number which I did and she called me later letting me know that you were threatening her and telling her if she didnt sell you the gun you were going to call the cops, And that it was Illegal for her to sell it to anyone privately which fits the bill since you like to use that statement but is inaccurate because private sales can be done through a Licensed FFL which is exactly what I was explaining to her and you obviously didnt want her to understand! So now that the full truth is out there congratulation on taking advantage of a unknowing female had she known the law that she had the option to sell her gun privately to an FFL dealer or Consigning it with them she would have felt better walking away from this bully. I am a 20 year Vet who has an impeccable career I have been using two specific gun dealers in town for the past 19 years, have bought and sold more than 40 firearms, and think its despicable that someone would take advantage of another person who didnt know better or I would have never got involved!! Have no worries Myself and my family friends and over 200+ thus far people who have found out about this incident will not be darkening the doors of your pathetic shop ever again!! Even if you chose to apologize to my wife and I for you childish display of emotions we would not come back just for your reprehensible practices of tricking and lying to people to make an extra buck. Your a disgrace to good Pawn shops the world over.

AN

Ange Romero

Regardless of the negativity or ill feelings that the previous reviewers left, I think the shop is just wonderful. Everyone is always so kind and helpful and even when its busy, they maintain a positive and consistent atmosphere all around. Most would assume that you go to a pawn shop with the hope of getting things for dimes and nickels but that is a naive way to think when purchasing anything; whether from a pawn shop or any store. They have the lowest prices on things everyone loves and its easy to walk in there wanting nothing but a movie and walking out with a handful of awesome things. Even if something is already marked on sale, theyre still willing to do better to ensure satisfaction. Walt is not an incompetent or careless guy, hes just very knowledgeable in what hes doing and maintains his credibility by the rapport and communication he maintain with customers that dont completely know what theyre talking about. Its a respectable attribute to have when you are managing several high-traffic stores at a young age. I would take someone like him more seriously than a manager that sugar coats things or handles mishaps with a flood of sorrys and butt-kissing. If you want to get the best deal supported by the best service, Top Dollar pawn is the way to go. If you arent willing to take expert advice on quotes or expect to pay almost nothing for a product thats worthwhile, then you shouldnt go to any pawn shop or retail store at all for that matter. Its as simple as that. Oh, and D S, just because you are a veteran, that doesnt mean youre entitled to do whatever the hell you want simply because you think its okay to do so. I think the manager handled the situation accordingly and no amount of years in the service qualifies your opinions or actions relevant. Justify your actions by the respect you give and the way you work with others.... only then will you be treated the same. :)

TI

Titan Neotech

Ive been a customer for several years and have consistently received quality products at a great price! I have had to purchase an enormous amount of tools and household items due to a natural disaster and as such have become an expert pawn shopper ( insert Makelmore theme) Ive shopped every pawn shop in town, and this shop consistently has the best selection of interesting items from house hold goods to industrial stuff. I love the feel of this family owned pawn shop over a corporate one any day! They consistently buy top quality merchandise and are willing to make a deal thats mutually agreeable. The pawn business seems to have two archetypes 1. large impersonal corporate stores that stick to set formulas and all have the same bland merchandise as each other. Or 2. run down dirty small time shops. this shop defies those norms . its clean (although sometimes bursting at the seams) and everything is clearly marked with a price other then the requisite bargain bins. the manager Walt has been fair in all my dealings with him. I have even been witness to him purchasing a game online to help some one get their kid an x-box with a specific title he didnt have in stock for Christmas. Oft times when I want to buy lots of items he is quick to make me a deal so my dollars go further. The selection of items in the store is great as they dont just sell what was pawned in the one store at the same store like a small time shop they get great stuff from other citys and move it to all their locations. If you want a selection of top quality goods that you would expect from a much larger business but the friendly service of a local family business I recommend this shop you can get "top " value for bottom dollar!!