Category: | Furniture Store |
Address: | 1119 Freedom Blvd, Watsonville, CA 95076, USA |
Phone: | +1 831-768-9417 |
Rating: | 3.7 |
Working: | 10:30AM–7PM 10:30AM–7PM 10:30AM–7PM 10:30AM–7PM 10:30AM–7PM 10:30AM–7PM 10:30AM–7PM |
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John Lopez
This business is amazing, you wont find any furniture store that offers prices such as these. Their service is great! I am an owner of a business my self, so Id like to refute Jose Cruzs complaint of his "furniture taking too long to arrive." Have you ever ordered anything online, and had an expected shipping date, but your package arrives a day later? Thats what happened here. Cruzs complaint had to do with the carrier, and the company shipping the furniture, dont take it out on this business. Now for Joses furniture "being the wrong color," I dont believe this, when you order furniture from this business, they ask what color youd like, and they give you that color. Maybe he thought it would look different, but he was given the color he asked for, Im sure. This is a great business which is highly concerned with customer satisfaction. You will not find customer service, at substantial prices that Furniture Outlet offers, if you do, theyll guarantee theyll beat any competitors price! The sales people are also very friends and knowledgeable. In conclusion, this is a great, friendly business, I guarantee youll be satisfied. Everyone else has on these reviews, other than the one outlier.
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Lorie Harris
TERRIBLE service. I have purchased three major appliances from them all within 60 days. The washer delivered did not work. It took them almost a full week to come out and then they replaced it with one that was dented and scared - it took a third party to fix that one because it did not work either. Now the dishwasher does not work. I have attempted twice to set appointments to have them come to fix it and still no one has arrived. The second time I spoke to the owner himself he wrote down the appointment and not only did he not call me to cancel or change - but he flat out did not show up. I am returning the dishwasher. Great at delivering furniture and or appliances... not so great at follow up for service. I ATTEMPTED TO CANCEL AND GET THIS EQUIPMENT PICKED UP - TO NO AVAIL. I AM NOW TOLD I HAVE TO DELIVER IT TO THRE STORE. I SPENT $872 FOR LESS THAN 2 MONTHS OF ACTUAL USE OF THE WASHER, DRYER AND DISHWASHER. BECAREFUL - THE GOOD POSTINGS ON THIS ARE HIS FRIENDS AND FAMILY.
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Sandybell R
This place is ridiculous! Delivering at almost midnight only to say they dont have everything with them.. it has been 2 weeks since we bought from them and js yesterday we received the items OH BUT ONE OF the TABLES CHAIRS IS MISSING. MAYBE in another week Ill get it. Son rapidos para tomar el dinero pero se la llevan con mentiras, deverian tener verguenza todos, especialmente German se supone que es dueño, dueño de un lugar con servicio pesimo!
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Jayden M
Very kind staff. Reviewers here need to remember that they cannot control every aspect of the furniture order. They are a retailer! stores cant get something made in Florida to California in 4 days, and even if they do, sometimes there are unexpected delays for one reason or another. Very good service and kind people. They got me my furniture and offered a good price that other stores wouldnt match. I am more than happy.
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Make Marshall
Great service at a Great price! Love this place, and all the friendly assistance I received from the friendly staff. I recommend this place to people who are in search of furniture. They guarantee the lowest prices, so if you find a lower price, theyll beat it! Ive never found a furniture business with lower prices than this place, and great service. They also have low cost delivery and set up. EVERYTHING WAS PERFECT
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jamie danielle
Nearly all the furniture was outdated and you can barley walk through the store. I was told that the one couch I thought was okay was $1850! Not a furniture "outlet" at all. You can buy huge, brand new, modern styled, sectional couch for way less. Dont waste your time here.
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martha hernandez
Ordered furniture, the lady said it would arrive the following day or two, nothing arrived they kept postponing my date until they finally took it at almost 11pm, 6 hours after scheduled time. and only took me half my living room set because the order was incomplete.
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jose cruz
Very expensive and I ordered a bedroom set and paid cash, but it took too long to deliver and when I got it, it was the wrong color and the mattress size was small. I wouldnt recommend it at all. I tried to get my money back and was a headache.
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Nancy Clark
They have good prices, they took the furniture I bought to my home.. and they offer payments...
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Braiden Most
You will not find better prices and services than Furniture Outlet. Very friendly and helpful.
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Josh Martin
it has the best couches i have sex on mine all the time i swear
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Jose M Vasquez
good service great people and Jermaine is a great person
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Erika Medina
Best place Ive found