Category: | Discount Store |
Address: | 3300 Broadway St, Eureka, CA 95501, USA |
Phone: | +1 707-832-5269 |
Site: | walmart.com |
Rating: | 2.9 |
Working: | 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM 6AM–11PM |
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Humboldt Bay
This Walmart has NEW management! NEW associates! And NEW attitudes! With the recent ouster of old management, some of which are facing criminal charges, this Walmart is undergoing much needed improvements. New management has cleared out problem employees, hired 50+ new associates, and improved the overall customer experience. New delivery schedules, new inventory procedures, and added employees mean shelves are better stocked, the store is cleaner, and customer service is improved. Customers still need to consider that this Walmart is next to Eurekas largest homeless population camp behind the Bayshore Mall, and that some new store policies have been implemented to deter shoplifting, panhandling, and loitering by these local vagrants. Overall, the store is 100% better than it was 3 months ago! This Walmart, while small, does have a new produce section, offering a full array of fresh produce. Due to store size, not all items that larger Walmarts carry, can possibly fit on their limited shelves, but they do have free Site to Store available online, so you can still get every item Walmart offers. Go in and see the improvements! While you are there, let the associates, and management, know that you notice the changes, make suggestions for improvements, and thank them for being there. The employees are working hard to make this Walmart better for all customers and for themselves, let them know you appreciate their efforts!
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Jasmine Westbrook
Its unfortunate that they have to keep the shampoo, makeup, and some of the other beauty and health items under guard. It makes shopping for these items difficult and awkward, because the area theyre in is very cramped and confusingly organized. Its so bad that I usually buy shampoo when I visit family -- 6 hours away -- rather than brave that cramped little corner of the store. You have to purchase those items before you leave the area. They also are chronically understocked in other areas of the store, and the layout is confusing. The employees have always been friendly and as helpful as possible, and it really isnt their fault that shoplifting necessitated the shampoo guard, or that the pot growers buy all of their storage tubs around harvest season, or that the delivery trucks come less frequently here than to stores in the rest of CA. I give the employees 5 stars for carrying on.
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Meng Vaj
I would give them a ZERO if i could. Believe me when I say this, GO TO TARGET. I absolutely hate Walmart. WORST COSTUMER SERVICE IN MY LIFE. First off, this walmart has lost my packages 10 times. They refused to refund me for my store pick up items that they lost. THEY LOST IT AND WOULDNT REFUND ME. IT WAS NOT SHIPPED TO MY HOUSE, IT WAS FOR STORE PICKUP. I WAITED 2 HOURS JUST TO HAVE THEM SAY, THEY LOST IT. SECOND, THEY HAVE 50 WORKERS BUT ONLY 2 CASHIER OPEN. 2 CASHIER OPEN!!!!!!! ALL THE EMPLOYEES ARE JUST TALKING AND LAUGHING. HORRIBLE HORRIBLE EXPERIENCE. I HATE WALMART! THIRD, EVEN WHEN THEY HEARD ME SAY OUT LOUD " I DONT THINK THEY HAVE IT BECAUSE I CANT FIND IT." THEY JUST STARE AND WALK AWAY. WORSE EXPERIENCE EVER, AND THIS HAPPENS A LOT!
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Lucretia Prabhu
Not impressed with the staff at all. They treat customers deplorably and act offended when called upon to actually do their given jobs. Always there is somebody with an attitude as a checker complaining about not getting paid enough to do their job. The store is actually not too bad for a small town Walmart in merchandise however leaves a lot to be desired due to the absolute lack of professionalism or courteousness in their staff as well they dont know anything about their own store. Every time I do business there Im kicking myself in the butt for it because theres nothing worth going there for any more when you get treated so poorly
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Rich Maybach
Third smallest Walmart in the USA. Ridiculously small produce section, but grocery and frozen aisles are sort of OK, they take up right side of store. You could do all of your grocery shopping here if youre not picky about certain brands missing. Clothes in the middle, pet food & cosmetics on the right, electronics and auto in the back. They managed to fit a mini version of every normal Walmart section into a tiny space, and didnt do a bad job at it. Definitely not worse than having no Walmart at all. Also recently installed self-checkouts, which is a plus!
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Review Meister
Horrible store, even worse employees. Called to ask if they had a particular brand of hair dye, the lady "checked" and told me that they did have it in stock. We made the 30 minute drive up there right away, and guess what? They had just plain lied. It obviously hadnt been stocked since we had checked two weeks prior. They have now wasted a couple hours of our time and a couple gallons of our gas. If you have any other option, do not shop at this Walmart. Not to mention, its dirty and the employees are unprofessional at best.
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Nicole s
The worst experience ever...only one checker & we had beer so we couldnt use the self check out which was also over crowded. We actually waited 35 minutes to get out. While we waited the mgr came up and apologized & said all her workers came in at 2 & so they were all at lunch...great management, maybe not send all your employees to lunch at the same time. She then walked off to her office which again I thought a good manager would step in & help check out instead of lazily hiding in the office. All BS....never again!
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E.R. F.
This is the smallest, most disorganized Walmart I have ever been in. The people who work their dont seem to care about anything in the store..includes security too!. The place is always a mess, but then again most Walmarts are a MESS! I"ve given the store a shopping chance several times, but its always the same.....a MESS. The only point of this store is that Walmart got it foot into the Eureka market, and thats all.
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Lela Marie
You guys have the most shittiest customer service Ive ever experienced. I waiting an hour in your customer service center two different times on the same day and they both gave me bullshit excuses on why I couldnt recieve my money from my family . There was only one person working who didnt care and would just take her time even though there was 20 people in line but she didnt care . Your customer service sucks!!!
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Kristen
Walmart sent me the entire wrong package(I was sleeping on the floor waiting for my bed to arrive), so then I had to wait another week cause they couldnt get it there any faster. they said they would refund my account %20 off my purchase for the trouble and I still havent seen a penny. If you say your gonna do something, do it!!!! So over the corporate guys just shoving us around! Follow through assholes
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Constantine Firme
Standard Wal Mart with all the typical things you imagine when you think of wal mart with the added detriment of the Devils Playground 100 ft away from your car. If you dont know what that is, its a famous place where all the homeless gather like a swarm and build a little shanty town every night. Lots of stabbings and drugs there, documentaries have been made of that location.
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James Carr
the eureka walmart is a disappointment--very small & not a good range of products-they are located in a 1/2 empty mall and with not too much expense--put in a supercenter which is what the town needs--people still drive the 90 miles north to Crescent City to shop the big store there--the market is here but I think they are cheap & lazy on the planning end--oh well---