Starbucks

Category:	Coffee Shop
Address:	11979 Garvey Ave, El Monte, CA 91732, USA
Phone:	+1 626-258-2931
Site:	starbucks.com
Rating:	3.9
Working:	5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5:30AM–11PM 5:30AM–11PM

Location

Photos 100

Reviews 29

Charlie B Valdez

This is where an employee made it clear that their drive-thru customers have priority when it comes to customer service as opposed to waiting customers in line.I didnt use their drive thru because I was going to study for school here. Not only was there no one to help me order a drink, there was nobody to help their own fellow barista out to help a customer (me). Shame. I understand it was busy that day, it always is, but if I order a pour-over and you (the barista) dont know how to make one, I understand. The barista was in a hurry to get me out of the way so he simply said, "Our drive thru customers have priority over you right now. Would you rather have a regular coffee? I dont know how to make it and it takes a long time for a pour over" He was saying too many things that someone at Starbucks headquarters would cringe upon and at the same time, he didnt ask for help. Since I am not rude to people, I kindly went along with his simple suggestion and ignored his lack of customer service skills. I ordered a simple drip coffee and went on my merry way. I do not come to this Starbucks any more because of this experience. Eh, not cool.

Laura Llamas

The service is going down. it took 30 minutes or more for them to make my drinks. Then when I finally got got my drink it was extremely hot. I burned my hand by just holding it and my sister burned her mouth. Also to add to that the people working are really rude I asked them why my order was taking long and she responded "their a lot of people what you expect for us to put you first but I see what we can for you" she went back talked to her coworkers and laughed, after 10 minutes they finally started making our drinks. Talk about rude

Arthur Wong

Parking is very limited. The bathroom needs to be more tidied. It felt like I was going to a bathroom at Mc Donalds. What stank is there?? At least have an automatic air freshener spewing out some fruity air scent. It smelled like butt!! (PG-rated word).. I wanted to jet out as much as I wanted to do my number 1. The toilet seat should be cleaned!! I had to wash the toilet seat myself with the toilet paper and some soap. There are no paper towels to be found anywhere.

Diana Harper

Its a good place for coffee but if you want water you have to buy something just to get a tall glass of water. Their teas are good the first time but after the first refill they become bland and they dont taste the same. I bought a black tea and it tasted great but when i asked for a refill there was no sugar taste to it and they didnt put ice in it. I could barely tolerate it.

Leslie Martinez

If youre rushing. .this place will be the biggest mistake of your life. Cashiers dont know how to cut people off to take the next order so dont be surprised if youre waiting for a conversation to finish before you can place your order. .Also people tend to order coffee and stay for hours without end ugh!

David Kestner

I went to have a bag of Starbucks coffee that was given to me ground and they refuse because I opened the bag at home to smell the beans. I decided to go because there were a couple of guys that like to smoke cigars on the outside. they stop that. On the whole sub standard on friendly starbucks

趙翔弘

難喝的咖啡，比加油站的咖啡還難喝，為什麼大家都喜歡去喝這家的咖啡呢？趕時髦嗎？"ARCO ampm"的咖啡比星巴克的咖啡還好喝阿！

Jesus ChaVarin

Super Super bad service, I had to wait more than 17 min. and finally they given to me the wrong starbuck size and I told them that was wrong the order, and they made me paid one dolar extra for because they werent sure that I paid for it, Im thinking I will not buy here anymore.

A Private User

No parking left, so I did the drive-in. Big mistake. I received the worst caramel macchiato of my life. Tasted like warm milk with some caramel in it. Perhaps they forgot the coffee?? (Coffee is that weird dark stuff that some people do in their milk)

Diana Wei

Friends local Starbucks. Friendly staff. Drive thru. Indoor seating, and outdoor patio seating, some plugs on the walls. Clean BUT never leave your stuff alone here. Saw someone caught attempting stealing a laptop. This place is still EL MONTE!

Jim Phan

This has to be one of my favorite Starbucks out there. It has a large amount of tables and chairs with accessible outlets to use. The seats are comfortable and the music is always nice. I am always here to do some studying or use their WiFi

Omar Romero

I used to go to starbucks alot and enjoy my coffee, now I see people all the seats and everything cause they want to use the internet, most of those people who come to starbucks to use internet dont even buy coffee or anything. -_-

Raul Perez

Thier managers support police abusing thier power against loyal customers. They dont care how much of a loyal customer you are, theyll have you arrested for filming police on public access property. & bring up trespassing charges.

HG Mantenimiento Servicios de Mantenimiento

Shame of Starbucks !!! No power on electrical outlets No wireless chargers on tables. Music volume to high for talk. Counter top from windows dirty. Electrical outlets down windows countetops disconected and dangerous.

Mayra Morales

Coffee isnt my favorite but my little sister loves Starbucks.she always orders a Carmel frap and loves it.I usually order a brownie. There not my favorite but Its not a bakery so Im ok with it

Lourdes Limon

Cashiers were reading back our order before we were even done ordering. Leading to wrong orders. Drinks were very watered down with no flavor. Usually drinks are excellent, today not so much.

A Private User

Beware of a dude with a nasty beard!!I didnt see his name but he gave me the worst caramel frappuccino ever!!big chunks of ice in my frappuccino!!It was horrible....also there isnt any seats:/

luis loyola

my all time fav. starbucks to go to, not only am i daily customer but the fact they always have my drinks on point, gotta love the crew there but i miss more when MJs team was all there.

Bernardo Eudave

They didnt know the ingredients of the drinks and wouldnt let us show it to them on our phone at the window, they said we need to order over the intercom

Jose Tapia

Excelente lugar para tomar café y conversar con alguien

Adriana Navarrete

Ive never had an issue here until today, there was a hair on my caramel frapp! I called the store but no answer hopefully they read this!):

Paulo Cesar Tosqui Toledo

Por q antienden muy bien son muy amables sus trabajadores

Glory Thomas

Greet you when you walk in Friendly, willing to accomodate.Accurate in taking your order.Very cool inside.Baristas are extremely friendly.

Peter Choi

Relatively good, gotten better recently. But somewhat tricky to get in and out. Be aware of fast moving traffic heading west on Valley.

sam gallion

My over all experience with this location has been great staff are very friendly and quality is a plus thanks for all the great work