Category: | Drug Store |
Address: | 3416 Deer Valley Rd, Antioch, CA 94531, USA |
Phone: | +1 925-978-8000 |
Site: | walgreens.com |
Rating: | 2.6 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM |
BR
Brooke Farrington
The drive-thru is awful!! My daughter needed a prescription for an antibiotic and I was told to come back 1 and a half hours later. We had dinner, came back about 3 hours later and then, was told we could either come in to the pharmacy or come back a 3rd time in 10 minutes. With 2 little girls in the back coming in was not an option and I would L O V E to know why they couldnt fix the "issue" in 3 hours but they could supposedly in 10 minutes of me driving around wasting gas!!! Unbelievable!!! I am going to be looking into a location with much better customer service. Oh, they did tell me I could pay for it full price but couldnt promise to refund the difference later. I thought you might want to be aware of this experience. Thanks for your time!
JE
Jennifer Thomas
Yesterday this worked was following around these to African American customers was harassing them followed them outside on the phone then the one guy turns around embarrassed n upset pulls up his shirt n said its my clastome bag pulls out a was of cash with his other hand smh how rude is that??? Twice Ive had experience where I felt like they were watching e for shoplifting once I was printing out photos n my lil bro who is bi racial was wondering around the store waiting on e like Amy bored kid would do n tjedame worker was following him isle to see another time a worker had the audacity to walk up n look all Im mybanys car seat without my permission as if I was hiding stuff in there smh
JU
Justin Gardner
I hate this place. They are severely under staffed. It is ridiculous how long the lines are. You could be on hold waiting on someone over the phone for 30 mins. I have complained to managers and nothing seems to be working. I am just going to start going to Rite aid because its a headache every time I go up there or try to get through to someone over the phone. Also I have the Walgreens app and they have texted me multiple times saying that prescriptions are ready and when you get there they want you to wait or come back. Ugh they get on my nerves. I had to give one star to post this review but I would definetly not give them any stars
TO
Todd Comiski
I went to the pharmacy to fill a workers comp med and when i stood at the front desk the lady helping me said that they dont take Kiser patients.(even tho the doctor told me any pharmacy will take me) when i told her it was a workers comp case she still refused to even help me. She said that the info is not in their system. (My injury was from early this morning so it would not be in their system) i told her that it was from earlier today and still i was refused. This made me mad to say the least. So anyone who reads this all the way there is hope. Save your time, just go to Rite Aid if its a workers comp case. They will help.
SH
Sharee Grant
WORST SERVICE I EVER HAD !!!!!!!!!!!! Pharmacy lines are always long, staff is uneducated and provided wrong information to me multiple times. They dont care when theyre in the wrong, they have the "all well go somewhere else" attitude. Management should be ashamed of their self and the store definitely needs NEW MANAGEMENT immediately! I was FORCED to give one star in order to post my comment...they dont deserve any stars at all
FU
Full Spectrum Rainbow
The manager at this location is amazing. She steps in everywhere to keep the pharmacy running smoothly. Ever since the new head pharmacist came on board I have never experienced such quality service. I am more than pleased with this location and prefer this pharmacy over any other company or Walgreens location. Way to go guys! Happy family of customers here.
PA
Pam Carballoca
Took 4 TRIPS 2 hours waiting in lines in 100 degree weather to get a glucose meter and strips first time wasnt in the bag had other meds didnt think to look in the bag second time just the meter third time I was told they didnt have the STRIPS!! If I didnt have to go here because of insurance reason I would NOT go here its always something with this pharmacy
WI
William Detmers
Terrible service every time. Long lines that barely move. Oh and they tell you it will be an hour, so you come back 2 hours later and they wont have your medicine until the NEXT morning somehow... So incompetent its amazing!
JO
Joshua Goodson
The store in general is kind of pricey. The pharmacy seems to be busy a lot. However, the pharmacy staff is generally helpful and curtious.
JE
Jesse Mazet
nothing- unbelievably poorly operated for a pharmacy! They cant seem to figure out what they are doing. Ill never go back here.
RI
Richard Rohde
Average wait time for the Pharmacy is 30mins plus, bring a book to read or something to pass the time.
RY
Ryan Truesdell
Be prepared for a super long and stressful wait, for the pharmacy. The absolute worst.
SH
Shelly Castro
Horrible experience in the farmcy always take to long and the personal are super rude
AD
Adrianne Hubbard
Clean. Well Stocked. Helpful pharmacist & staff. Short wait/lines at checkout.
LA
Laura Soriano
Pharmacy The store 4 stars They need to something about that pharmacy!!!