Category: | Department Store |
Address: | 3900 Dave Ward Dr, Conway, AR 72034, USA |
Phone: | +1 501-328-9570 |
Site: | walmart.com |
Rating: | 3.8 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Luke Osborne
This review is strictly for the auto center. There of been three different occasions of bad experiences. The first one being my wife taking her car to get an oil change. Upon dropping it off they tried to get her to do the fluid top off and extra checks for $40 but she opted for the regular $20 oil change. When she came back to pick it up they tried to charge her the $40 and I argued with her that thats The one she picked. After she went back for another oil change they found that the oil pan bolt was stripped and they couldnt get it out of the pan. They said that whoever did her change last was at fault ( which was them). After they looked at the records they admitted to the problem but through hassle of fully covering it and a week to fix it. The last incident was today when she went to go get her tires changed And found a price online lower than the tires they wanted to give her. She chose for the cheaper tire and the worker borderline refused to help her out. He said that those tires were not in stock and she would not be able to get them at that price. After getting a manager involved they got her the price on the tire and found that they had several in stock. The manager told the guy to put the tire she wanted on but when she came back to pick it up the more expensive tires were put on her vehicle and she was quoted the more expensive price. Currently trying to deal with this situation after one of the workers said that they could not help her out. Do not go to this Walmart for auto. We should have learned our lesson after the first incident but we will no longer be going there.
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DeAnna Babcock
Made a purchase of 3 shirts on Wednesday, June 15 using my debit card in which the cash was immediately taken from my account. Came home and tried them on and they didnt fit right so on Sunday. June 19 went to return them with my receipt and was offered it to be returned to my debit card which takes 3-5 days to replace or a gift card. I explained that it was immediately taken from my account and I wanted cash refunded I was refused. Asked to speak to a mgr and was told theyd had a lot of fraud issues with debit cards and this was their policy. I left with my shirts and without a refund. Seems like Walmart or at least the store on Dave Ward changes policies like they change their underwear. Really bad customer service.
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A Private User
Referred to as the "New Walmart" in comparison to the other Walmart located further NE in Conway. This Walmart is a smaller store (again, in comparison with the other Walmart) and for this reason there is less merchandise and variety. Believe it or not, they also price things differently than the "other Walmart", so its best to switch between the two when distance isnt an issue. However, for one seeking a smaller, and somewhat younger crowd, this location is probably best. Most people in the area, excluding college students, use the "old Walmart" more because of its central location.
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Ray Gibson
On 01/18/2017, 7:55 am I went to the automotive dept to pick up a battery for my vehicle. The person behind the counter just looked at me and turned his nose up while playing on his phone. He would not even acknowledge my presence. It was quite obvious this person did not want to deal with a black customer. Also, I was the only person in line. After a short while I left and decided they could keep battery. My automotive experience was terrible.
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Glenn Waterworth
Relied on this store for years for drinking water with their drinking water bottle refill station. They removed the station for "repairs" and we were assured it would be replaced. Its been over a year and still no replacement station. Now I have to drive across town for drinking water. Given this location is on the outskirts of town, close to those on well water, it would seem imperative that they maintain the filling station.
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A Private User
During this week on Wednesday evening I had called about a 22"ft Intex swimming pool for an customer. They transfer my phone call 2wards the garden center. Then out of no where I got hang up the on my face 2 times in a row! Then I had called again and would like to have a chat with manager. Before long, I had done hang up the phone on them. The Walmart on Dave Ward Drive dont got no patients and being so rude. :(
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Samantha Crawford
I work for a company here in Conway and often times need to go to Wal-Mart to buy large quantities of water. Every time I go it is an absolute nightmare, they always treat me disrespectfully and act like it is such a hassle to do their job. I literally get anxiety when I have to deal with them because the staff is so hateful and ignorant.
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Louise LeMarr
The Walmart was as friendly and helpful and clean and everything else you expect from a Walmart. However, once the went down I felt like I was in the middle of a meeting place for drug traffickers and/or car racers. Very loud cars and loud music. Probably would stay at another Walmart next time.
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Anthony Byrnes
Great customer service! Bought a lawn mower that quick working and they exchanged it no problem with a model that was actually nicer because they no longer had mine it stock. Everyone was super friendly and all willing to help get me a mower that worked. I just wanted to again say thank you!
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TheBatManFan
We went to get fried chicken for an event. On the day we ordered it, they said it would be ready on the 29th of August. When we went to pick it up at 5, they hadnt even cooked it yet! We had to wait almost an hour for them to fry it. I only gave it 3 stars because they were nice.
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Hunter Wright
The coinstar stole 40 bucks from me and when i asked for help i was refused it. I then asked for the store manager only to be told i couldnt see him. Ill be making the drive to freaking cabot to go to the store. They really messed up this time.
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Cathy Huffman
Not good long line of people wanting to check out 3 register open.Dont like self check out too many problems . customer service has been good there for a long. long time. Thats ok theres Kroger and Ross Department Store now,
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Chris Williams
A step above the other big wal mart on HWY 65. Produce leaves little to be desired coming from a "big box" store you have to expect that. This place is always clean and the staff is always a toss up as with everywhere else.
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Brenda Duvall
3 registers open and then the self checkouts. Horrible for a Friday night. The registers that were open were all on one end of the store. Garden center register was down. Two people standing around doing nothing.
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Nick Black
Arrived at 730 to get spicy wings from deli and they said they stop serving them at 730 and they put leftovers in another place. This is the first Walmart Ive been to where they stop serving so early.
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Rob Byrns
Limited selection on some things. Trying to find an open check out isle is hard. Like all Wal Marts they never have enough checkout isles for the amount of customers.