Category: | Eye Care Center |
Address: | 6525 E Southern Ave, Mesa, AZ 85206, USA |
Phone: | +1 480-985-5405 |
Site: | nationwidevision.com |
Rating: | 2.4 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–5PM 12–4PM |
AM
Amy Morton
I went in on Monday and absolutely loved it! Found glasses that i loved right away. Samantha Lee helped me, and she was amazing! She was very kind, quick and her personality just glowed! She gave me an awesome deal on a pair of glasses AND sunglasses! She made the whole process super easy, and is even going to ship my glasses to my house since i live out of town! I felt bad for her though, because she had a broken leg and nobody was in the front to help her, so she had to walk back and forth from the front desk to the seating area answering phones, etc. I saw another woman, not sure of her name but had short, blonde hair and was a bit on the taller side. She was super friendly and professional! Overall, great customer service and i plan on coming back for my next pair in a couple of years. Also, i LOVE JCPs protection plan, only $20, and if i break or damage my glasses they will replace them for only $24, good for a year after purchasing! Awesome!!
JE
Jenny Olson
DO NOT GO HERE!!! If youre in need of a new contacts prescription I urge you not to go here and waste your hard earned money paying $109 only to be told your prescription hasnt changed year after year. If youve been wearing contacts and have no problems download the Simple Contacts app on your smartphone, pay $10 for an exam and then pay half the price youd pay for contacts here! Sorry eyecare stores the days of ripping people off are over!!!!
JO
Joni Andre
I visited the optical department on Wed 1-6-16. I was greeted and had my questions answered quickly. I did not need an exam so found the frames I liked. Samantha helped narrow down a few choices and we ordered what I needed. I found my experience very pleasant. Thank you very much! I would recommend this JCP optical to all my friends and family.
JO
Joseph Morales
Great Job JC Penny Staff!!!!! Only took 4 tries and an extra 35 days to get me my contacts. Even better, Ayo claims he called for pickup; too bad even the phone company cant find a record of that call. Strange? Not with you!!! In the future, flip the script, under promise and OVER DELIVER.
KA
Karen Wong
I came on time and Spent 2 hours doing the eye exam. Seriously? And staff are so fake.
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D Fjo
3 weeks waiting and they can not tell me where my glasses are???
AN
andrea krzesinski
Horrible customer service, I ended up leaving