Category: | Tire Shop |
Address: | 2030 S Country Club Dr, Mesa, AZ 85210, USA |
Phone: | +1 480-633-6788 |
Site: | discounttire.com |
Rating: | 4.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
RO
Robert Stock
I have found Discount tire to be the best place to buy tires. The Discount tire on Country Club Drive in mesa is great. While the wait times at most discount tires to speak to someone tend to be minimal, the wait time to get your car in can vary greatly (I have waited as little as 5 seconds, to 3 hours) so schedule an appointment whenever possible. The prices can be matched to any other tire shop in the area, but only once have I managed to find a better deal somewhere else, and they matched it with no question or verification of that place (which is unusual as they normally check). Their warranty pricing is within a couple dollars of the other local shops (a couple dollars cheaper I believe). I have never received poor service at any Discount tire shop and I would recommend them to anyone I know, other shops I visited treated me as if I was uneducated and having some budget in mind meant I wasnt worth their time. Ill be going to discount tire for any tire purchase from now on.
ST
Stephanie Mills
The service here was sub par. After being told that our vehicle would be ready in 90 minutes, when it was still sitting in the same spot we asked what was going on. The employee told us everything was right on time and once it was taken into the shop it would only take 10 minutes. No apologies for it taking longer than what they claimed, just feeding us more lofty lies. Once it was finally taken into the shop, at least another 10 minutes later, it took 40 minutes to complete the work. Lets do the math, from 90 minutes to 180 minutes. Without acknowledging that this is a problem or apologizing. We will not be going back to this location and will be sure our friends know about our experience. We understand that things gets busy, but dont treat us like were stupid and continue to promise things that you cant deliver on. Just say sorry and tell us the truth, wed be much happier customers.
ER
Erica Galloway
I had my tires rotated at midas then found out they were out of balance really bad (steering wheel was very shaky after 65mph). So i took it to discount tire and got them rotated back (they recommended to have the new tire back in the rear) and balanced all them but it was still shaky, took it back again and they said everything is balanced and i should try replacing the other older ones (what a scam). So i decided to take it to midas to see if something else was wrong with it only to find out that discount tire did not balance them at all, not even the new tire i purchased that day, because it had a nail in it and that they should have put the newest tires in the front and not the back (another scam). This place is good to buy discount tires and thats about it. My shaking is gone thanks to midas.
ST
stacy Imgarten
Well I went into Discount Tire to have my tire repaired, but when Randy went out with me to take a look at it, he determined that not only could it not be fixed, but that the tire was Super unsafe!!! Well I hadnt planned on having to spend $100. dollers or more on a tire, so it was gonna have to wait until payday. Randy graciously agreed to put my "donut tire" on, and then put a new one on when I got paid. Well when it came time to pull the car in and switch out the tires, Randy came out and told me, that he was gonna go ahead and put the New tire on for me, and i could come back and pay him for it the next day. Absolutely Unbelievable!!!! Thank You Randy!!!! Thank You Discount Tire!!! God Bless you, and thank you for your kindness and Exemplary customer Service!!!
KI
Kimberly Hancock
I have been taking my vehicles to this store for tires for years. During a period of time when my sons roommate managed a Big O tire store, I got some Big O tires....TERRIBLE MISTAKE!! I have since gone back to Discount and only have 2 Big O tires left. Last night one of them went flat. Took it to Big O and they said it was irrepairable and tried to sell me 2 new tires. I refused, went to Discount...they repaired the Big O tire FOR FREE!!!! I almost cant wait until these last two Big O tires wear out so that Ill be 100% a Discount Tire girl again. And thanks to James Sutton at Discount for his friendly, honest and helpful service.
SH
Shawn Krueger
Had a puncture in the inner sidewall of my rear passenger tire. 5 psi reported by the car gauge. Did a Google search for Discount Tires, and saw they had closed an hour and a half ago. (6 pm). Saw that their bay doors were still open. So I took a chance. Maybe they would help me put the spare on, or suggest fix-a-flat to get me by. Nope! Josh, the shop manager took me in and said they would swap out the tire, under warranty, because it wasnt an old tire, and that they would put a new one on right away. I paid for the labor, and was on my way in about 15 minutes. Thank you Discount Tire! I will be a customer for life!
SA
Samantha Taylor
Legitimately the worst service Ive ever had at a discount tire. They are EXTREMELY unorganized, and when you ask them a question they act like your speaking a different language to them. Dropped off my tire at 11 am, it is now almost 4pm and I still dont have it (jusy fixing a simple flat) Took a chance on this discount when I normally go to the one on Market place and get OUTSTANDING service, and am extremely disappointed. Shouldve drove the extra few miles to my usual discount. Will not recommend to anyone
CH
chris litchfield
Guy flat out lied to me. I got my tires rotated and told them there was a screw in my tire. When I went to pick up my vehicle I asked the guy if it punctured the tire all the way he said, " No it did not and it didnt leak the guy who did it told me" I then went and looked at the tire and the screw was still in my tire. I will NEVER go to this discount tire again. And for the record, yes I did show the same guy who lied to me the screw when I droped off my vehicle.
ST
Steven Mayberry
I usually go to Discount Tire but this was my first time at this location. My tires were worn and needed to be replaced but they failed to notice that 3 of them were under warranty. I am glad that I had them double check because I was able to put $75 towards my purchase. I was also told that the wait would be about an hour and it ended up being over 2 hours. The staff that I interacted with were very pleasant and professional.
TA
Taylor Jae
Came in today with a flat tire. I had run over a wood on the I-10 the other day and I guess it did more damage than I thought. I went ahead and replaced the front two because I was going to get them replaced anyway when I got my taxes done. They were very friendly and fast. Nick took very good care of me and also rotated and balanced my tires. I was in and out in just over an hour. I definitely recommend this location!!