Category: | Cigar Shop |
Address: | 4916 Main St, The Colony, TX 75056, USA |
Phone: | +1 972-370-9969 |
Site: | puffnstuffsmokeshop.com |
Rating: | 3.8 |
Working: | 10AM–11PM 10AM–11PM 10AM–11PM 10AM–12AM 10AM–12AM 10AM–12AM 12PM–12AM |
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Donna Hunt
First, the incense is waaaaay overbearing. This store is ?? (sells clothing - hookas & incense, cigarettes & VAPING Supplies) Not a store for vapers. The owner apparently likes the idea of paying china to label mods with a fictional name. Know problem with that as long as the manufactures named product follows the ficticious name, since the manufactures name is what the public knows the product as. That wonderfull name you had china place on what you refer to as your mod "Extreame", is in reality a Vamo! I learned after purchasing. Not just a Vamo, a vamo 2!. (china is producing Vamo 5!). E-cig retailers (the few that sell this) sell for for $40.00, (not the 2 thats $40.00 for Vamo 5) unlike your "extreame Vamo 2" for $86.00 and that was minus the battery charger that should have been in kit! Vapers out there, the only liquid being sold from this store are eliquids from China. The staff is un-informed as obviously the owner is too. The Vamo is as good as it gets for this location and that is like I said "Vamo 2" so they are slightly behind on what is current and have no problem inventing names for products that have already been named by the manufacture and have established reputation in the vapers community. I am not sure what this store is, I can only sum it up as a individually owned 7-11. Their web-site is not indicative of the true establishment since I read on their web-site, "Best prices on Electronic Cigarettes, and Great product knowledge" Totally un-true on both claims, The employee believed this Vamo Mod to be made in the USA and to be a MOD created by them, then it was sold at twice the price. I might ad that the owner did not see reason to give discount for the missing charger that the kit stated was included. Out of desperation I purchased but only later learned what I really bought was the Vamo 2. Thumbs down on all counts for this retailer.
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Jacob Tarnabine
Usually iv enjoyed my experience with puff n stuff but I would suggest not going to this location. I asked a very discrete simple question and was treated like garbage. Matt the guy working was who I talked to was automatically mad bc I came in at 10.45 and they close at 11. I asked for a product to clear impurities in my water, he slammed the products on the table. I then said "which is bette, bc iv herd negative feedback of one of the products" he then aggressively grabbed the Items and said " you know what dude f###in leave" I never spoke out of line nor did I say anything against my right. Terrible service, horrible experience and someone like that should not be talking to paying customers. Go to the North Dallas location, they are real people not angry little children like that kid at the colony location. Worst experience, will never go back
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Aaron Casper
Knowledgeable staff, great selection, and good prices. I routinely stop in to buy cigarettes, as they are (as far as I know) the ONLY store in town that carries my favorite brand of handrolling tobacco. They moved locations, and the new store is even better! More selection of glassware, more selection in tattoo supplies, and everything is much easier to browse. The only things Ive seen some of the staff not be 100% knowledgable about is some specifics on tattoo equipment. Then again, if youre buying a tattoo machine, you should already know how to set one up. They will even set up a power supply to demo a machine and prove it runs before you purchase it! Finally, The Colony has a serious lifestyle shop!
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James Keith
You got to love all the new upgrade this store had,, not only was it completely redone on the inside with new showcases, their inventory has at least trippled or quadrupled.. all these great glass pieces, glass art, glass pipes everywhere. also really noticeable is the never ending selection of hookah shisha. by far the best smoke shop in this part of town, 2nd in selection in DFW only to the East Dallas Puff n Stuff. this store might actually end up being the nicest of those shops. I am a regular and love the fact that the owners stopped buying imports for all their stores more then half a year ago. The quality has really gone up since then. American made glass only!
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Kiara Bruffy
I hated this location. I went to get a detox and the girl that was working was very rude and unprofessional. Then on top of that my boyfriend called up there and the guy working was very rude to him and ended up yelling at him. I usually go to a place in dallas and the people are very caring and considerate. The owner at the colony location really needs to look into his/her employees better, they are very rude and act very stuck up and they are going to lose alot of business with these employees.
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James Smith
My Favorite Smoke Shop now has locations in North Dallas, and The Colony, While its not quite the Flagship Store of the Old East Dallas Store, I no longer have a long drive to get good products at great prices. Recently this store has gone thru some major changes and is 10x better. great selection and ambiance. much more pipes, hookahs, hookah tobacco shisha, and really everything. Nice store.
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Juliet Malmberg
If I could give zero stars I would. The girl was incredibly rude to my husband and I. She had horrible manerisms and was very rude and condescending. I have been in this location before and have never been treated so poorly. Would love to hear from the owner. Well be shopping elsewhere until they find more amicable courteous help.
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David Alvarado
Plentiful products, great prices, and knowledgeable staff. One gentleman in particular helped me for over ten minutes pick a suitable tank and some flavors that worked for me. Attempted to give a tip for how nice my experience was there and they refused, but they suggested I write them a review on here. Thanks, guys.
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G Hughes
I walked out of the store during several attempted purchases there over a 2 year period. Each time I received a serious attitude problem on the phone, and particularly in person from a woman that seems to hate everyone. Pay for some customer service training, or fire this girl before I take it personal...
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Gene Brockett
Ripp off. This place takes cheap glass an sells it under , made in the USA.. The oners are not even from the US. They get it shiped in from. Arabia or something. Rude people. Thay even sell kratom. Skechey.... these people need to be shut down, there are way better smoke shops in DFW.
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dean goodman
Great investment of my time I had so much help from the staff. It felt like a mom and pop store they cared about there product and also had the patience to listen to my unskilled knowledge of what I was looking for. Thank you You will have my business for life
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henry nguyen
they sell broken vaporizers and wont exchange faulty products, staff is also very rude. the puff n stuff in dallas is way better but unfortunately kind of far from here. its still worth the drive though after having seen this place
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Meadowlark Brown
Ive gone in this store and each time the store is dusty, staff rude, and selection lacking. Im not making the drive from the colony to a much better store in Dallas. No longer a customer
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CHris L
Horrible and cheap china products. Bad customer service. I would rather shop at SMOKE STAX a mile down on Main St. Atleast you will get good products and good customer service.