Category: | Supermarket |
Address: | 8968 Tehama Ridge Pkwy, Fort Worth, TX 76177, USA |
Phone: | +1 682-703-7145 |
Site: | wincofoods.com |
Rating: | 4.2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Erin Pickett
Words can not describe how amazing this company and their employees are. Yesterday could of been one of the worst days for me and my 6 year old daughter. However the experience we had and the care and compassion given to us we couldnt help but leave feeling grateful and smiling. Arrive at Winco around 3:10pm for a pleasant shopping experience as always, check out and bag groceries. Only to realize I had locked my only set of keys in my car along with my cell phone. I went back inside and asked to use their phone which they gladly allowed and I told them my predicament. Kelly the store manager instantly started asking if she could help in anyway. She even graciously offered to drive me home if there was a spare set keys. I assured her if I could get a hold of my husband he could call our insurance company and they cover a locksmith. (my insurance card was also in the car, of course.) It took a few minutes to get my husband to answer the unknown number I was calling from, but Kelly let me borrow her cell phone to send him a text to let him know it was me calling from Winco, and to call me back. Long story short I had a locksmith on the way it would be 1 1/2 hours before they could get there. My daughter was amazing through this whole process mainly because every employee that heard our about issue came over to show concern and talk to us for a few mins to pass the time. They took all of the cold and frozen foods I had to store them in the coolers until the locksmith came. Finally the locksmith showed up around 6:15pm he unlocked my car within seconds and I was so relieved. Kelly brought out the foods they had kept cold for me and insisted on putting my groceries in the back for me. I was so overwhelmed with all of the help and sympathy she and the other employees had given my daughter I couldnt help but give her a big hug and thanked her several times. Their compassion helped me and my daughter through what could of been a bad day. I will always recommend Winco to anyone I talk to.
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Kevin Martin
Great store, has awesome items like emergency food. Has everything you need. I wish they would get more organic produce and baby water without fluoride. Sone of the prices are clearly lower than walmart kroger etc... you can save 3 bucks on shiner beer here. Savings all over which is great. This place will be the spot I go for quick things as its less than a mile away an I dont have to go across the highway. Overall I would recommend If the store had more organic it would be my 1 stop shop an would earn my business every time. I am sure I speak for others as well, but until then I will still have to go across the highway for organic items. Please bring in earths best products (formula) Organic non gma rice Organic produce Organic canned food Grass fed beef We got 35 items for 60 bucks
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Charlisa Bailey Moses
The cashiers dont greet at all, which is fine. But they seem to be having a bad day many times. I should just starting going to self check out but I buy most of my wine here. Once a friend was with me and the cashier wanted to check her id also. She didnt have her wallet I asked her to ride with me and she was older than me. Then another time a cashier refused to ring my grocery because she didnt know how to use a function for the card I had. The supervisor had to check me out. Its issue after issue here. But I love the selections and convenience.
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Gina Moran
I applied for a job on line on August 9th. Had a interview on August 15th. Got that dreaded email that your not qualify. Well iam because I did retail work 20 years ago Worked at my daughter ls elementary school 14 years ago. But just because I stayed home with my daughter doesnt mean I cant work. It makes me mad because all I want to do is work but I cant bease Im not "qualified " If a 18,year started you would have to train them. So because of that I will never eve step foot in your store
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Zach Goodman
This place is awesome. Theyve got pretty good prices. In fact, most of their stuff seems to be at least as good as walmart, some of it even better. They have a really good selection too! Their snack section is awesome. Overall fun place to shop. One word of caution though, they dont take credit cards. They accept debit, but not credit. This is apparently to avoid transaction fees, which allows them to keep their prices low. Kinda annoying, but whatever.
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Adam Goodrich
Great prices and friendly staff. Was asked if I was able to find everything I needed by a couple of the staff there. Ive never been asked that by anyone at the Kroger that is near my house. Even though WinCo Foods is about 10 times the distance that Kroger is from my house, my local Kroger is .5 miles from my house, Ill probably continue to go back to WinCo just because of the friendlier staff and lower prices even for name brand items.
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Josh Handelsman
Prices are incredible with other stores prices shown for comparison on a large number of items. If they dont have something, chances are theyll order it for you! Very friendly folks. Would be 5-stars but there are never enough checkout lines open - day or night - and the "self-checkout" lines seem to call out "attendant needed" after every two items, making the long lines look more attractive and efficient.
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Michael Arndt
The Store is beautiful, your products are excellent, prices are reasonable, huge selection, your employees are very focus in "customer service", very polite. We hope in in the future we can pay with a card without using the "pin. #", it is today very dangerous for customers being the amount of "hackers". But overall the Store is very good, well continue supporting your business. Good luck, best best wishes.
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Stevie Tiller
I like the whole experience and customer service. I wouldve given more stars if it was more health oriented. I think I speak for a lot of people when I say....We dont want gmo ANYTHING and a bigger selection of organics. Also the fluoride baby water turns away a lot of people. They say fluoride is "good" for your teeth...but babys have none. Just food for thought.
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Anthony Camacho
The produce is not always fresh. I came to this location 8-16-2017 and the cilantro on the shelf looked very sickly. I asked around to see if there was any cilantro in the back that was actually any good and a couple minutes later they brought one out to me. No idea why the fresh produce wasnt already on the shelf instead of sitting in the back somewhere.
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Lurissa Cummings
Ive applied and still havent got a call back ive worked for winco for 3 1/2 years but recently had a baby and put my 2 weeks in my last day was april 4th and ive been applying since a week after i put my 2 weeks in. I would really love to work for this winco i have alot of experience from cashier to customer service to self checkout and grocery.
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Robert J Frost
Winco Foods, The store was well stocked, with most items easily located. The only glaring exception was the location of the chocolate syrup. I wouldnt have thought of looking for it by the Ice Cream? Seriously? The only other complaint was the waiting time at the cash register. Only three lines open and 16 people waiting.