Category: | Car Dealer |
Address: | 955 N Riverside Dr, Clarksville, TN 37040, USA |
Phone: | +1 931-503-2020 |
Site: | tkautoplex.com |
Rating: | 4.5 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–6PM Closed |
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Bill M
It is not often that I take the time to write a review of a purchase transaction; however in this case I feel it’s important to recognize the professional service I received at Autoplex in Clarksville, TN. While reviewing on-line ads for a specific truck, I located exactly the vehicle I was searching for, at the Autoplex dealership. The ad displayed a truck that met all the features I wanted, and appeared to be in excellent condition. After calling the dealership to get additional information on the vehicle; I spoke with salesman, John Boggs. John appeared to be very well versed and answered all my pertinent questions in a most professional manner. I explained that I lived just under 3 hours away from the dealership and didn’t want to travel that far if the truck wasn’t exactly in the condition he was describing. John assured me that I would not be disappointed! Based on John’s assurance, I made the drive to Autoplex and met with John who thanked me for making the trip. After viewing the truck, it was clear that John did not overestimate the condition of the vehicle. In fact, the vehicle appeared to be in new condition. John explained that the owner of Autoplex, Mr. Tony Knight sets a very high standard in selecting vehicles he allows to be sold at his business. John reviewed the truck with me going over all the options and accessories and offered a test drive. I was impressed with the amount of knowledge he possessed on not only this truck, but other similar truck manufactures. He was able to give detailed information between the similarities and differences other manufactures offer. During the test drive, it was very apparent that this truck was everything he had described on our first phone conversation. Following the test drive I had the opportunity to meet Autoplex owner, Mr. Tony Knight in the main showroom. Tony is a hard working, down to earth type of individual that takes personal pride in his business. I find him to be a textbook example of the adage, “Treat people the way you want to be treated”! And it is quite clear that he instills this philosophy with his staff. While at the dealership, I equally met several other employees that all appear to be of the same cut. At no time did I feel pressured, or was pushed to look at other vehicles than the one I came to review. After my inspection of the truck, my observations of the facility, personnel, and manner in which I was treated during this transaction; I made my decision to purchase this truck. The only remaining issue was to see how they treated the trade-in of my vehicle. They recognized I had taken exceptional care of my vehicle and offered a reasonable trade-in value that came in just below what I was hoping for, but was acceptable considering its age. In conclusion: I highly recommend that you consider shopping for you next auto at Autoplex. It’s worth the drive! Thanks again to Salesman John Boggs, Owner Tony Knight, Manager Jeff Bozath, Salesmen, Brian Agustin, Danny Barnes, Brian Augustine, and Finance Manager, Rita Garris for all your time and service throughout this sales transaction. Bill M
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Jude Coe
This is how car buying should be. I was greeted as soon as I stepped on the lot by John Boggs, one of their sales personnel. I wasnt hassled and was asked what I was looking for. Once I told him what I was looking for, he didnt deviate from what I was looking for and quickly showed me the specific truck that I wanted to see. Ive never met a car salesman as knowledgeable and passionate about his job as John. John knew everything there was to know about the truck that I eventually bought. John didnt pressure me throughout the process; he simply guided me along and was honest in giving me the pros and cons of the truck that I was interested in. It was a pleasant experience. After I bought my truck, Tony Knight himself came out and personally thanked me for doing business with him. Everyone in this establishment, from the owners/management to the sales department and finance department, is friendly and cordial. Theyll even take care of your registration and call you when they have your license plates ready for you to pick up. I highly recommend Tony Knight Autoplex.
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Rick McConville
Great folks there at TK Autoplex. We live in Memphis and I started working with John on the phone a couple of days before we drive up because I didnt want to drive 4 hours each way if things werent just perfect. John was great to work with. He answered every question quickly and professionally. The next time Im in the market for a lovingly used vehicle I will definitely check them out first. So thank you John and also to Rita and Mr. Knight. UPDATE: Wow. So I had an issue with a door on the car that my wife and I didnt notice until after we were already home. My wife wrote to Tony to tell him what was going on and he didnt hesitate...he just got the thing fixed! And we didnt even have to go back to Clarksville for the service. tony knew a guy here in Memphis where we live and tony set it up so that all we had to do was take the car to "his guy" and the bill went to Tony. That is what service after the sale is all about. I only wish I could give these guys 6 stars instead of 5. Thank you, Tony, so very much!
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superdud r
All of these bad reviews are lying! They have never been to tk I have been to tk on several occasions I have always had superb service. The soldier that bought that car for 29k that was absurd what bank will approve an e1 for that amount of money no one. Their income ratio would not allow it. Tk only finance through banks it is not a buy here pay here lot. For the soldiers wife that was called all these pet names how many times have you been somewhere and the cashier or sales man or lady call you sweetie or darling? Stop trying to make it seem someone was hitting on you you are in the south this is common practice.also if I saw a drug deal Im not going to post on google if you are such a outstanding citizen then you should have contracted the proper authorities. tk has faults Im Sure just like any dealership but they are truly an asset to the city of Clarksville they strive to do good business Im a satisfied customer not an employee I wrote this because I do not want a good business being trashed.
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Henry Maree
Today I went to Tony Knight Autoplex in search of a 4 door, 4wd truck that would be a smooth ride. My current truck is great, yet the large tires and solid axles make it a rough on the road. My usual experience with the auto dealers in this area isn’t great, they rush to push you into a vehicle and don’t really care what you are interested in. Today I was kindly greeted by JC Barnes, he wasn’t trying to pressure me into a vehicle and spent more time simply casually talking. I found a nice truck that I knew was out of price range yet JC took the time to see if they could make it work. During this time they even gave me a free carfax on my current vehicle and upon request they would gladly give me one on any of the vehicles on the lot. I did not purchase the truck due to my end, yet I would gladly purchase a vehicle from JC Barnes. This goes far above my experiences with most other auto dealers.