Category: | Dog Day Care Center |
Address: | 939 SW 10th Ave, Portland, OR 97205, USA |
Phone: | +1 503-223-4602 |
Site: | urbanfauna.com |
Rating: | 3.7 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 12–5PM Closed |
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A Private User
This rating is for groomer named Terry only: Oh Urban Fauna why did you hire this lady???? I went to Urban Fauna for years, I love their low key yet detail oriented vibe. Stephanie the old groomer was amazing- as is Katie who is still working here- but beware of the new groomer Terry! She does not listen and will botch your poor pup. My Bichon Frise has a photo on file of what she should look like. The last time she was groomed here they shaved half way up her tail and left erratic looking tufts of long hair on her body. fooled me once shame on you. Then having a sense of loyalty i took my dog back here again today- asking for a slightly shorter cut but still in the Bichon Frise style and my dog came back shaved pink everywhere even her ear and little afro are all gone. My dog looks like a schnauzer- or a Bichon terrier!? even in the event of hair mats this is NOT OK. fooled me twice shame on me. Afraid I need to find a new groomer.
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A Private User
I have bought a couple of treats here for my dog and being new to the area decided to bring him in for a hair cut, its a little dirty but I figured its just pet place. When I brought him there wasnt a groomer in yet to talk to about his cut so had write it out myself. When I picked him up they had a bunch of dogs running around while others were being groomed. They took forever to come to the desk, and charged me more than quoted but I was just ready to get out of there so I brought him home. After examining him, he was uneven all over and they did not even trim the hair on his legs (the worst cut he has ever had). I brought him back the next day to only send him off with a now angry employee. He came back still uneven but I guess thats the best theyve got? To top it all off it is so unorganized and unclean in there the next day I noticed my indoor dog now has FLEES!!!!! For yours and your animalss wellbeing do not go here, please.
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A Private User
Highly recommend! I just moved here and Ive been looking for a place to take my mini schnauzer. I went to several places to check them out (Im extremely picky about him... hes my baby!) and I was always let down by the staff, decor and styles they had. However, then, I found Urban Fauna! This place is right by a lovely park - your dog can jog in it before or after or you can hang out there while they groom your dog. I only went for my doggy to be groomed but the groomer and staff was extremely nice and helpful. The grooming only took 30 mins to fully groom my dog and he looked fantastic! AND IT WAS ONLY $25! I would highly, HIGHLY recommend this place!
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A Private User
after calling them to make sure they cut kitty nails, i drug my cat all the way there. when i arrived, they told me the only person who cuts nails was gone. i implored them to tell why they would invite me to drive over just thirty minutes ago and was met with a towering wall of rudeness (or a steaming tray of rudeness, if you prefer that metaphor). bah to urban fauna, i say! bah!
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Jürgen West
Very knowledgable and friendly. Urban Fauna carries high quality Ox Bow foods for our little Thumper. He loves it! They also offer grooming which the lil bunny does not like so much but needs his nails trimmed there regardless. If youre going for nail trimming make sure to call ahead and go whilst the trimmer is there. Good prices and convenient.
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A Private User
This place is terrific! They take excellent care of the dogs in day care and even take them for walks on the park blocks on nice days. My dogs start jumping all over the car when we get close and charge right in. The staff are super good and care about the animals. I would recommend it to anyone!
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Melissa Rae
Friendly prompt service, but we still get the best nail trims at petco. Weve been here at least three times in a row to find the consistency we need but when I ask for a nail trim "as short as possible to shorten his quicks" we still get a slight trim. Moving on to next local shop.
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A Private User
I have taken my Shih Tzu here since he was a puppy. They know my dog by name and love him as much as I do. He is always just as happy to go to daycare as he is to go home. Daycare services are great and the groomers do an awsome job too!!
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Celia Cottle
They made my crazy haired, scruffy little mutt of a pup look so good. We got stopped at least 10 times on the way home by people cooing over her! She also made some friends while she was there and played with other pups, which was great.
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Susan Beckman
Months later my rescue yorkiepoo still has a huge hairless burn scar from a grooming here, of which they avoided telling me when I picked him up, of which I discovered halfway home. I have pictures and documentation.
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Gretchen Magarro
What are business hours if theverything store is closed during them? The sign reads be back in 5, that was almost 30 minutes ago. Most of the time, the staff seems almost hostile, or unwilling to be of assistance.
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A Private User
we go here for all of our puppy-needs! From training to treats, we are always satisfied. PS. Mark is amazing and you should train your dog with him asap. :)
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Brian Janssen
Very nice people and they really made our cocker puppy feel safe during his first grooming. The haircut itself was also very good as was the price!
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Katie T
Didnt have what I was looking for, but the staff member bent over backwards trying to help me look for it. Id go back for anything else I needed!
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Dawn Mendenhall
I"ve loved this place since they were in their North Park Blocks location a few years ago. Were lucky to have you downtown.
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JohnJohanna Wilson
Our little Havanese has never looked so cute! Fantastic price, also. We will be back.
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Kryssi McGuire
They have good quality items and you pay for what you get.
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Julia Ju
too many dog in a tight place, 3 stars for the location
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A Private User
Great grooming service and awesome staff.