Category: | Pet Supply Store |
Address: | 5404 SE 72nd Ave, Portland, OR 97206, USA |
Phone: | +1 503-777-6318 |
Rating: | 3.8 |
Working: | 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 10AM–6PM 12–5PM |
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A Private User
I feel so bad for the animals they sell in this store. It smells AWFUL and the animals are in dirty conditions. The store is disgusting but the staff is really friendly. When I was there last the cat wandering around was so obese it could barely get around let alone breathe. If you are promoting a healthy environment and a good pet store youd think they would monitor their pets. As for the people claiming they have frequent buyer cards, so does every other pet store. Its not a pet store thing its a food brand thing. I work at an independent pet store in the area and we help everyone out that has a heavy bag. Other places are friendly and knowledgable, and better because of the cleanliness and care for animals.
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Adie Mack
The smell is unjustifiable. No other pet store or pet food place smells like this. The animals are not well cared for, they appear to be suffering, and some of them are clearly ill. The place is disorganized and poorly run. The store is not cleaned properly and its difficult to breathe for more than a few minutes in there. I would not bring a pet into this store for fear it would pick up something. It should not be patronized by anyone who cares about animals until it is under new ownership and shows marked improvement in cleanliness. Although the staff seems friendly, they need to spend more time cleaning the place when they are not serving customers.
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A Private User
I stopped in the shop because I was inthe area and needed some pet food. It is not normally where I shop. When I first walked in the door my eyes began to water and the air was saturated with smell of urine was so extreme. I couldnt pass by all of the animals because of the neglected living conditions. It was truly bad scene in there and very depressing. They have way way too many animals: puppies,cats,small animals fish..etc.. The place is cramped and there is stock spilling on to the floor. The staff were bossy in regards to what food to buy. I left wondering how a business like this could be allowed stay active.
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Gina Ingham
This is our favorite pet store in Portland, even with plenty of options in each part of town. They are always super friendly and always eager to answer any questions that you may have. They have plenty of natural food options and I find their prices a bit better than other stores for the quality food. They are knowledgable, and can help you compare if you are between two brands as well. There is this sweet cat that is often up on the scale when you are there, or wandering around the store and every person that works there is super helpful. I highly recommend this pet shop to anyone!
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Josh Baker
I wasnt going to leave a review, but after reading some of the negative ones, its only fair that I give my opinion. I was there a week ago (March 2017) and did not experience any of the problems in any of these reviews. The store did not smell. It is a little cramped and could use a bit of cleaning, but nothing to complain about. As most of these reviews agree, however, both women were very friendly and eager to help. In my opinion, IF those who left a negative review really experienced what they did, this is no longer the case. Dont let the bad reviews stop you from shopping here.
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A Private User
I was laughing hysterically while reading some of these responses. Some of these people giving bad reviews based on "staff not moving out of their way" or "not getting their free bag of dog food" (you know they whined about something to get that free bag) sound so socially awkward it is incredible. I cant imagine anyone like that stepping outside into the real world and functioning. ALL pet stores smell. Support local business and quit whining.
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A Private User
This place is amazing! They are so knowledgeable and helpful. They are super nice and can always help me with any animal questions I have, and with cats, chickens and snake I have a lot! Local, great prices, great people. I cant recommend them enough. Their store cats who wander around and sleep everywhere are super entertaining too.
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A Private User
After reading the reviews here.... Ive been there 3-4 times and have noticed there are two different staff members (at least) with two different attitudes. One is kind and helpful beyond the call of duty, and the other is a jerk. Im going to get more info to see which one is the owner.
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Daniel Quasar
Every time we go into Animal Crossing, we are met with kindness and smiles. The knowledge base of the employees is top-notch, and we have been suggested some really great products. They get most of our business when it comes to our pets needs.
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A Private User
I liked this shop a lot because the women was very knowledgeable about her animals. I bought a pair of gerbils and called them up with questions weeks after I bought the pets and they still answered quickly and thoroughly.
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A Private User
Id rather support independent companies, but unfortunately, I cant afford to return to Animal Crossing. They also dont give refunds, only store credits, even if it is faulty. Staff was friendly, attentive, and helpful.
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Donovan Kirkpatrick
The staff is very helpful and know their animals. I had several questions and they were able to answer all of them. I look forward to doing more business with them in the near future.
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A Private User
Cats do not like to be in dirty conditions, please take a moment to dust and sweep up your place. I am begging you.....those poor defenseless creatures....
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Clay Adkerson
Prices are a little higher than the place I went before I moved to the SE but they are very friendly and I am happy to support my local pet store
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Steve Connell
Very helpful staff, and theyre one of the few shops in town who stock Taste of the Wild, the brand my dogs and cats prefer.
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Heather Moore
When they have puppies and kittens on sale they always seem very cooped up and sad. I try to avoid this pet store.
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Josie Mcgovern
Best pet shop in the neighborhood. Great customer service. I wont go anywhere else.
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Kristina Parr
Family owned pet shop with amazing and helpful people.
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doughamiltone
Nice people but expensive for this neighborhood
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Marquee Design
Love the staff, selection and service!
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Justin Ellis
Tis good