Category: | Appliance Store |
Address: | 2201 Patterson St, Greensboro, NC 27407, USA |
Phone: | +1 336-793-4519 |
Site: | hartappliancecenter.com |
Rating: | 3.5 |
Working: | 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 9:30AM–5:30PM 10AM–2PM Closed |
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Rick Stafford
Horrible. Absolutely horrible. My wine cooler quit working. Called Hart Appliance. They sent a very nice tech by the name of Steve out to diagnose the problem. He called Uline and was told that the board needed to be replaced. Had to pay him $80 on the spot before he was allowed to leave. Required by his bosses at Hart. After a couple of weeks, the $460.70 board arrives. Steve comes and puts it in for $95. Leaves an invoice with my wife, since I was traveling. I get home from a business trip, and find that the wine cooler still does not work. I called to have them come back out, and was badgered about paying the invoice. I told them to fix the cooler, and I would be happy to pay. I was told that they would not send Steve back out, unless I promised to have a check waiting, which I did. Unbelievable! They are insisting I hand over another $586.80, and they havent even fixed the problem!! When they called my wife to schedule the appointment, they badgered her as well, saying that if there wasnt a check waiting, they would not come out. Steve shows up, calls Uline, they say well it must not have been the board after all. Unit needs to go to the shop. My wife calls, and I tell her that there is no way I am sending anything to Hart after the way they have treated us. Told her to give Steve the check with a message for the folks at Hart that I would never in a million years ever call them again for anything. So now I have $666.80 invested in a wine cooler repair, and it still doesnt work. And guess what. The folks at Hart Appliance could care less!!! Horrible. One of the worst experiences I have ever had dealing with any kind of business. DO NOT USE THIS COMPANY FOR APPLIANCE REPAIR! Youll regret it. Too bad a nice guy like Steve has to work for this type of a company. I hate it for him.
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Don Fleenor
I cant afford the upper tier appliances but was treated as if I was buying the top of the line. A short time ago I was in need of a microwave replacement. I searched out and found the model I was looking for and proceeded to contact those who had it. Hart not only had the product but was right at ten dollars higher than one of the discount club prices. I went with Hart due to buying local and less problem should I need to return. Upon purchasing the item, I informed them of my findings and how close they were to the "great savings club" price and they matched it. Experience was great and look forward to future purchases. ps: check out the American Made products they carry.
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Clarissa Robinson
I spent a lot of money because they said I needed a different part everytime they came out and the problem still wasnt fix. I finally got to the root of it and it was none of what they said. Got new parts that I didnt need . I feel that they took advantage of my mom. I was helping her out. they really took advantage of a 80 year old woman
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Doug Marion
Very pleased with Hart Appliance. Our salesman was very well versed in the appliances we wanted and directed us away from potential problem areas to a more reliable fixture / appliance. Service and installation were prompt, well scheduled and Coordinated. Technicians were very knowledgeable and courteous.
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Margaret Vgclr
Hart did a good job of ordering 2 replacement appliances HOWEVER do NOT expect a normal turnaround. They told me my oven would take 2 weeks to come in but I think it is unacceptable to wait ANOTHER 2 weeks for it to be installed AFTER it arrives to them. Glad I can use my grill.
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Charlie
Knowledgeable, honest folks to work with. Excellent installers no matter what type of appliance you purchase. Speed Queen washers are GREAT! Noisy but wonderful to use, solid quality and clothes get so clean. I will never go back to the big box stores for appliances.
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gag1025
Great company and great people working for them. I love Fisher Paykel washers and dryers. When it came time to replace my washer I found out that Hart is the only store around who sell them. They are great to work with. They made me an offer I could not refuse.
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Brad
Tom and his team are first class. Every part of the experience from purchase to installation exceeded my expectations. Highly recommended. This is my third purchase of Wolf/Sub Zero products from Hart and couldnt be more pleased with the final result.
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Elisabeth Corona
When I needed a new washer, I did my research and knew that I was going to buy a Speed Queen. I called Hart Appliance, ordered it by phone and it was delivered the same day. Awesome customer service and I am very happy with my purchase!
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Kyra Hughey
Awesome staff from sales to installation. Goes above and beyond to get everything right. They are all about the customer. They are "family" and work together excellently.
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Sandy Soroush
The Service Person went beyond and found out the original problem which was pulling more watts. He really cared about why the problem was happening,
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Bret Kunar
If you want to avoid the inexperience of the big box store, shop at Hart. Local retailer for made in USA speed queen products.
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Charley Mays
Good independent company with excellent service and pricing that beat the local home improvement stores.
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Karen Bruno
This is the best place to buy any appliance. Sales and delivery are awesome!
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Andre Williams
Great staff.tip the delivery crew