Category: | Cell Phone Store |
Address: | 7857 State Highway N, Dardenne Prairie, MO 63368, USA |
Phone: | +1 636-625-3600 |
Site: | storelocator.sprint.com |
Rating: | 4.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 11AM–6PM |
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eludwig ludwig
I went in thinking I would switch and the girl working named " Chey" said my bill would be cheaper than my current situation all sounded good but I guess its easy to be nice to someone when your getting their money . My first bill came in double what I was originally told I also was told I would get a 50$ MasterCard for signing up that day just to get an email saying I will no longer be receiving it then I call to cancel because my previous provider was cheaper and the customer service said return to the store where you made your original purchase so I did they said they cant return phones there and I need to go to a corporate store which is on hwy k so I leave and go there just for them to tell me they cant return phones either and I need to call customer service AGAIN .... so I do then customer service tells me to return it to the store which I purchased it at so after getting the run around I finally got to speak to a supervisor on the phone and got it worked out I will never use sprint again after being lied to about multiple things .... Ridiculous
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Michelle Edelmann
Love this store! I have been to several other Sprint stores and this is by far my favorite and the only store I will go to for help from here on out! I highly recommend Cheyanna Hunn, not only did she make the process of getting my 18 year old son a new phone FUN, but she reviewed my plan, and then upgraded me to unlimited talk, text and data for less money each month! Serioulsy, Im getting more and paying less! Who doesnt love that??? Cheyanna was very helpful, she went above and beyond with her recommendations and suggestions (which all seemed to benefit me!!). I never felt pressured or hurried while we were there. So....if your looking for a great experience whiling shopping for phones and plans, definatley come here!!!
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Terri Hoormann
The store was busy each time we were there but were acknowledged that someone would be with us as soon as possible. Chris, Matt and Chey all dealt with us as some point and were very helpful in making our change to Sprint from another carrier. Chey helped us at the end explaining how the transition worked and checking to make sure we received the best deal. Their Customer Service was fantastic even under pressure. This store is not the closest one but I will go back there for future assistance.
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Wendy R
Knowledgeable staff. Cheyanna was there the other night and helped me with my phone. She was super nice, and stayed after her shift ended to see an update through and help me back my phone up. In the end, my phone was still jacked up, which she thought might be the case, so I went back last night and Chris and Andrew helped me. Thankfully I have TEP, so I am covered and will be receiving a replacement phone at no additional cost to me. Glad to have such a great staff at my closest store!
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Laura Addison
the customer service that I received at the Sprint store in Dardenne Prairie is by far the most Superior Ive ever had. Eric has been with me since day one walking me through every nook and cranny of what I need to know for my cellular service and what my needs are best. The other guys here are also phenomenal and I wont ever go to a different location besides the one at Dardenne Prairie
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George Caban
I came in the store to upgrade on the new iphone launch weekend and they explained it would take longer than normal because of system errors, yet every employee still seemed excited to be helping all of their customers! I commend this store for their go getter attitudes and great customer service. This is why I only come to this Sprint store!!
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Lindsay Kapp
My rep his name was Michael he was very nice and very knowledgeable. I wanted to upgrade but had no upgrade he told me if I paid off phone I could upgrade. I would recommend Sprint lake st louis to anyone needing a new phone. I will always go back to this location and talk to Michael. Thanks Sprint lake st louis!!!!
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Audrey Grayson
Justin was absolutely delightful! I forgot my password for iCloud and he was more than happy to help me reset it and get my iCloud back up working again! If you are having any problems with your phone I definitely recommend you to go see him!! He can do anything! Thank you Justin
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Ronnie Tate
A friend recommended this location to me and I see why. The customer service was the best I have received in years from a mobile phone company. I would recommend this store to anyone. When you are in the store go see my new friend Jessica, she will take great care of you!
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TJ Butts
Chris Ellison gave the best customer service Ive ever had at a Sprint. When I walked in the store, he welcomed me. I told him i wanted a larger phone. He took it from there. He got he and my husband a larger phone and $400 in store credit. Awesome service!
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Lauren Farrelly
Timmy gave me a great deal today - he lowered my bill, gave me an upgrade and added a tablet, all for less than my normal bill. Awesome! He also put a case and new tempered glass screen cover on my iPhone and it looks perfect. Thank you!
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Jeremy Houser
Chris and Timmy are great help, completely satisfied with the service. I got a new phone and contract with them and everything went smoothly. I wasnt pressured to buy anything I didnt need and they were honest and straightforward.
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Zach Zimmermann
We stopped by the Sprint store today and worked with Timmy, he helped us get two new phones that are much nicer than our old ones, and our overall bill is going to be much less than it was with T-mobile. We had a great experience!
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jonathan claybrook
JESSICA was extremely helpful, knowledgeable, and made the overall experience pleasant. She made a complicated situation easy and made sure I understood all of my options. I am extremely satisfied with my service today.
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AKB B
Sprint store in Dardenne Prairie is AWESOME!!!! Chris, Justin and the 92.3 WIL team handled all my needs and issues. HUGE thanks to 92.3 WIL and Sprint team for the Harmon/Kardon Onyx Studio 2 speaker prize this morning!!!
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Mark Brase
Came in to this location and Justin the manager helped me get my phone fixed quickly. Other workers were asking him questions while he helped me and he was professional and very knowledgeable. Keep up the good work man!
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Brad Hammond
I was greeted immediately upon entering the store. Timmy Z was friendly and responsive. He was able to fix my phone quickly. Although I gave him plenty of opportunity to make me feel foolish. He was patient and kind
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Dawn Nance
I came in becomes i was having issues with my phone and Timmy was able to fix all of my problems and answer all of my questions. Id recommend coming here to see Timmy any time you have problems with you phone!
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Michael J. Stewart
Timmy Zurweller was amazing, very polite, courteous, eager to help me with any phone problems that I had. Very knowledgeable of his trade, your company should be very lucky to have an employee like Timmy!!
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Jeannie Poe
Chey, mike, and erik were extremely helpful! It was a painless visit. Very helpful with my battery issue and also helped with reviewing my plan! I will definitely tell my friends to come to this store!