Category: | Cell Phone Store |
Address: | 7858 E 96th St, Fishers, IN 46037, USA |
Phone: | +1 317-594-9400 |
Site: | att.com |
Rating: | 2.3 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 11AM–5PM |
PR
Pradhyumna Kondraju
I have reached the store by 6.50PM EDT to add a new line on my account. There are hardly two sales people working during that time & there are only 4 customers in the queue. The women at the entrance told that its going to take some time. I was out from the store at 8.30PM. I cant imagine the service these people are providing. The women who checked in messed up & the people who arrived after me were taken care earlier to me. It took hardly 5 mins for my work (getting a new sim card for additional line) & cant imagine I had to wait for more than 90 mins. The service is awful. I dont understand why wouldnt they have more people working during the busiest hours. I would recommend any one to avoid visiting this store.
ER
Eric Miller
First off, when I called it took longer to get through the auto prompts then it did to get my question answered. My gripe here is though, they only have a 14 day return policy on accessories. I bought the earbuds as a gift and they werent even opened until after 14 days. Im now stuck with them and have to go through the manufacturer for another pair that Im sure will break as well. Buyer beware!!! Go elsewhere for these types of items.
ST
Steve Bausch
WORST RETAIL EXPERIENCE EVER 2 hours to port my number Declines my Master Card Refused my request to borrow a phone and call Master Card I left with a bricked phone and had lost my number for the last five years Half hour later I walked out of Verizon with a phone, charged to the card that ATT had declined.
MA
Marie Daniels
Do not go to AT&T for wireless. They are overpriced number 1. And they have quoted me amounts to get me to buy services and then when I get my bill they are more. When I call to get them corrected, they dont do anything to fix it. I will not be an AT&T customer for much longer.
FI
Firas Mahafza
the manger looks like he dont care,very poor customer service .they only want you to pay money they dont answer youre questions and call customer service if you have an issue . Im moving to Verizon once Im done for this month
ME
mer alialy
worst customer service ever!!! was told if i bring my last bill from sprint they would give me the gift card to pay off sprint... now i have to wait up to 8 weeks until i recieved gift card and my bill is due soon.
LE
leslie mendez
Wont even answer their damn phone. Called them a million times with no answer. Pathetic service. Comcast service is rated the worst but at least those fools answer their phone !
JA
James Barkman
Fast service, though the reps here werent the most knowledgeable when it came to their prepaid plans. Had to go to another location to port my number.
MA
Mandi Hanson
The only AT&T store in the city that wont tell you inventory levels.
DA
David Currier
Great service, expect to wait for a few minutes
S
S K
Good service, theres a wait for sure
KR
Kris Kelley
Good customer service
SA
Samantha Smith
Poor customer service
AY
Ayman Fareh
Nice staff