Category: | Gift Shop |
Address: | 7511 Lemont Rd #196, Darien, IL 60561, USA |
Phone: | +1 630-985-8543 |
Site: | ediblearrangements.com |
Rating: | 2.8 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–5PM 10AM–3PM |
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Kishnell Looney
I purchased a Edible Arrangement from this particular location in Darren IL, with the intention of surprising my husband at work as a ((just because)) gift & i requested specific instructions on the order to call ME DIRECTLY IF THE DRIVER HAS DIFFICULTY FINDING THE BUSINESS ((Driver)) calls my HUSBAND DIRECTLY & ASKS 4 DIRECTIONS 2 HIS PLACE OF BUSINESS!!!. & to top it off my husband receives the wrong package that states ((HAPPY BIRTHDAY ELLA)).I thn proceed to contact the office directly for a status on correcting my order & i was greeted with a obvious attitude driven representative by the name of ((ILLENE)) whom seemed annoyed because I was asking questions regarding my order..Illene then says "well what do u want me to do were all human & make mistakes" it was the drivers 1st day on the job!!!!. I found her response to be very disrespectful & unprofessional. Please reconsider ordering your Edible Arrangements from this particular location. Signed Unhappy Patron
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Suzette Quintell
I LOVE LOVE LOVE this place! The owner is fantastic and works with me on getting exactly the right products for my needs. The fruit is always FANTASTIC!!!! The owner will work with me on any special requests, and always remembers my preferences in fruit. I have been going here basically since they opened and have recommended them to many friends who end up thanking me for referring them to such a great place! I will warn anyone who shops here, it is like eating potato chips.....you simply will not be able to try it once and not go back! I highly recommend the chocolate dipped fruit!
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Lauren Lalumendre
I LOVE Edible Arrangements. With that said, the Darien location should NOT be in business and allowed to use this franchise name for their poor work and terrible customer service. After countless calls and emails about my embarrassing uneven and clumpy dipped fruit, the owner ended it saying that it is edible so she cant do anything to help. Of course its edible, its fruit and chocolate. But I know the company has standards for the price and she was fine handing me two boxes that looked like someone was training in the back.
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Lorraine Davenport
My daughters ordered me $60 worth of chocolate dipped strawberries for Mothers Day and the strawberries were not fresh. I called the store and the woman who answered was rude. I said we wanted our money back and she said no, she said they would only replace them. Dont advertise "fresh dipped fruit" if that is not what you are selling. $60 is a lot of money to spend on rotten fruit. Ive ordered from Edible Arrangements so many times and this is the 2nd time this has happened. Never again!
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Isaiah W
Never go here, this place reuses product that is left over, melted chocolate is never fresh. The owner treats her employees like trash and threatens them constantly. I am disgusted that this "restaurant" is still open even though it serves old unwashed food to customers. Stay away, terrible experience from terrible people. This completely changes my view of the Edible Arrangement brand.
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Dan Ciukaj
I ordered for Mothers Day and get a call from someone that sounds like she hates her job. She made it seem like it was my fault that nobody was home at the time. My father called the card that was left at the door and he was treated the same way. The product was great but I was not happy with the tone of voice I had on the phone. Next time I order it will be from a different location.
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Rob Johnson
Absolutely AMAZING experience! I have ordered for mostly every holiday since this location has been open, and I cant describe how awesome the fruit always is and how polite the customer service reps are!!! Love this location and I highly suggest using this Edible Arrangements for future orders. Wonderful job Edible Darien
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Ilene Pedersen
I have purchased arrangements from this store twice and both times the arrangements were beautiful and the fruit was fresh and delicious.
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Zdenek Lesa
Closed before closing time not a good sign