Category: | Cosmetics Store |
Address: | 6000 Sepulveda Blvd #1341, Culver City, CA 90230, USA |
Phone: | +1 310-915-1542 |
Rating: | 2.8 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–7PM |
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Diana Diana
I go in knowing what I need and I leave buying what I wanted. Couldnt care less if theyre rude or not doing their job because 9/10 I dont need their help. They seem to always be out of stock of Outlaw and Tattoo Liner by KvD whenever I go in. However the cashiers do go above and beyond to get me to order in store but I never feel like waiting (which is dumb because I work at the mall. You would think waiting wouldnt be an issue for me, but, hey, if Im not buying it NOW I dont want it LATER). Shout out to Vicky (I think thats how you spell her name) for always being amazing. Shes the main reason I keep going back. Fantastic service every single time I visit. ♡
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Zully Flores
Customer service sucks. The girls rather stand in a group yapping instead of assisting their customers. I asked one of the girls to color match me and she said she was going to get someone to help me. No one ever came and when I looked she was standing with the rest yapping and laughing. I walked up to her and handed her my basket with the stuff I had intended to purchase and said, "thank you do much for your help." Im now heading to MAC. Its sad that the main sephora store at this mall is unprofessional.
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leonard jefferson
Horrible experience. Had an appointment for a make over and was told the makeup artist was in route. I specifically explained I was on a tight time schedule. Needless to say, I could not stay for the Artis "in route" and had to attend my function without the make-over. Was very disappointed!
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Betty Barbara
First time in this shop, my first impression great customer service!!I bought some incense and had no idea which ones to buy, there were so many choices but the lady was so nice to help me pick some for my bf.Plus I loved everything they had to sell in their shop.
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Vilma Cassady
This store deserves its 4 stars and I love coming in here. Everyone is always super friendly and helpful and you can find the most amazing gifts for anyone. I ordered incense online as Christmas presents and they were delivered wrapped and with handwritten cards!
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Wilfredo Loza
Went in to get my girlfriend a hello kitty mirror they didnt have it in stock the lady that helped me actually looked for it was very friendly apologized abd offered free shipping if I orsered online. i will def come back to this store
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Lisa Stern
I dropped in to purchase some new eyeliner and I fell in love with this Benefit eyeliner!! I cant wait to come back and buy some foundation, the young girl who helped me was so patient with me and I appreciated that.
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Annette Nicole Lara
Worse experience ever! Employees were so rude and unhelpful. I went to purchase multiple items and I asked three employees for help and no one helped me! Wtf, why work somewhere and not help customers ?
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Katherine Mejia
I went in and asked an employee if she was busy so she could help me look for something and she said IM IN FRAGRANCE I CANT HELP YOU Really????
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김경란
불친절 직원들끼리의 대화가 우선임.
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Grace Grace
great customer service. The girl was able to dig and find a lipstick that had been sold out.
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Aali Gabi
Ahhhh I just love Sephora. My goal is to be in every Sephora in the country
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M Star
Lazy employees, do yourself a favor and shop somewhere else.
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Legosduces Charms
Ridiculous there rude and dont help as much !
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Jessica Trujillo
Its really small, and forever understocked.
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A Private User
Great customer service