Category: | Cell Phone Store |
Address: | 1870 E Main St, Barstow, CA 92311, USA |
Phone: | +1 760-957-8022 |
Site: | m.facebook.com |
Rating: | 4.8 |
Working: | 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM 11AM–6PM Closed |
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corey donohue
I usually do not write reviews on anything, this is my first review because i was pretty troubled at all the good reviews i read about this place, and the lack of output i received. I had an iphone 6s with a very minor cracked screen, so i wanted to get a replaced screen. The phone was still fully functional, and jacob (i think his name was) assisted me on the first day. He said for the screen and install it was going to be 170, I also grabbed a screen protector and a new case, I even tipped him 30 bucks. Once i got home and started to mess with my phone, i noticed when my phone was on a flat surface part of the screen was unresponsive. I took it back a few days later as they have a one month warranty on their work. Once i went back, i asked what kind of products they use, and at first he said they use screens straight from apple, today he flip flopped and said they are "authorized apple retailers" which in my mind translates to utter crap. He put 3 different kinds of screens on my phone, and all of them were unresponsive on some part of the screen. At first he tried to say it was my fault for dropping it, and i quickly but professionally put an end to that, so he told me that all of the screens they had for my phone were defective so he had to order a new one. I waited over the weekend, and had my final screen replaced, and again the whole bottom half is laggy and unresponsive when phone is placed on a flat surface. I was so frustrated with the fact i blew 230 bucks on a crappy screen, i just went to verizon today to get a new iphone 7. As far as the professionalism of the staff, which i dealt with jacob, and a female (cannot remember her name) they were very professional and handled my situation well for what it was, so I cannot put blame on them. I do however put blame on the owner of the shop, and im sure you will read this. Order higher quality parts, yeah sure most people wont know the difference, but I did when my phone was barely useful. I will never come here again for any reason, and I will make sure anyone i know will not either. If you do go, youre better off ordering your very own high quality screen, and having them just install, do not buy parts from them, if youre trying to save money sure, but triple check their work, especially if youre having an iphone worked on.
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Gaby Perez
Long story short, I had a phone problem and it wasnt worth fixing due to the conditions I had. I was also unable to upgrade without braking the bank. Was in need of a phone for an affordable price with convenience and was recommended Smarteks since I was going to be in the area. Man was I lucky! I got a brand new phone and all the accessories I needed all in one go without going broke. Shout out to the staff for being friendly and personalizing my experience. They went above and beyond for me. I will definitely be going back if I ever need anything else. :)
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Araceli Franco
I have had my water damaged galaxy s4 repaired here and got it fixed. A couple months later on came back because I cracked my screen and got that fixed in a very timely manner. I also got a nice case! I definitely will be going back on my way through vegas again.
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Miroslav Dimitrijevic
Awesome repair service! They are cheap but very quality! Employees here are very friendly, polite and kindness! I am highly recommending them to all my friends and family!
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Harriet Gooch
My friend took her phone in four days later the screen fell apart she took it back and the people there said it was her fault bad bad customer service
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Jalisa Adams
Recently got my Galaxy S6 LCD repaired and Im very satisfied with the work done. Works like new and customer service was awesome! Thanks....
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Usman Butt
I highly recommend Smarteks for all kind of cellphone repair. Went in for an iPhone 6 screen repair and was out of the shop in 30 minutes.
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Mike Potter
Pleasant staff very reasonable prices never had to bring my phone back that was repaired by smarTeks
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Brook Lowry
Fantastic service! I am very satisfied how fast they repair my phone! Thank you so much again!
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Yevetta Armstrong
Come here all the time. Got my phones fixed and get my phone Service here great people !
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Pablo Romero
great place overall! fast repairs n great prices!! Definitely can count on smarteks
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Adrian Montalvo
Another screen well done, always happy with their work!
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Everardo Diaz
Good prices and get the job done quick!
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Alex Marrujo
Hell fix it right