Milwaukee PC - Downtown

Category:	Computer Store
Address:	1326 N Jackson St, Milwaukee, WI 53202, USA
Phone:	+1 414-223-2641
Site:	milwaukeepc.com
Rating:	3.2
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–3PM Closed

Location

Photos 7

Reviews 11

A Private User

For starters, the website estimates a 1 day service turnaround for the Farwell site. Other Milwaukee PC locations gave longer estimates on the web, so I went to the Farwell location. The guy at the service desk did the intake process and gave me an estimate of 6 days. It is reasonable to think that they were just ridiculously busy and that all of the shops around would be just as busy. I took my laptop in on a Tuesday morning. I called Friday just to see what the status was, and was told on Friday afternoon that the tech would be looking at it that day and would call probably late. I did not hear anything back. I called again on Tuesday, a week after I took the laptop in, and got the same speech. No one called back. I finally gave up and just stopped in to just take the laptop back, and it appears someone did at least diagnose the laptop - but apparently the customer could not be bothered to be notified. I paid the $70 and left. I called other places in the meantime that guaranteed they would look at it within two days - if I were you, Id go there.

Allison Steines

DO NOT GO HERE! To start off the experience they did not notify me that my laptop was ready until I called almost two weeks later. I then went into pick up my laptop and a very young (middle-school age) girl checked me out. I was just about to pay and I decided to check everything out and make sure it worked. Im glad I did because the SAME problem of an unresponsive screen happened. They changed the entire screen which costs $180. Not to mention it looked like they glued parts of my laptop back together with Elmers glue. I went back in the next day to pick it up after they called and told me they fixed the "second problem" for free. After seeing that the laptop worked I was so annoyed with the whole experience I stupidly paid the $180 dollars and left. I got home and come to find out they broke my charger as well! I have never written a review in my life but I feel very strongly about this. He has his young daughter doing all the work (which is screwed up too) and then doesnt compensate for his own mistakes.

A Private User

My computer had crashed and I thought I lost everything. The computer would not boot up windows, no safe mode, nothing. For $70 I got 6 years worth of word documents, emails, and thousands of photos recovered onto a external hard drive. My external hard drive would not work so they gave me one. In addition, I was having difficulty finding my recovered mail on the external hard drive. I had to make three phone calls and eventually a trip down to the store. However, that level of service was necessary because I didnt know what I was doing. They were very generous with their time and patient with me when they took the time on three different phone calls and immediately took care of me when I came in to the store. The general manager, Kenneth Jaeger was there and ensured I was happy before I left. I thought the price was ridiculously fair for the service I received.

Arvind Saini

I have used this store a couple times. The first time was to recover a hard drive after it crashed. They transferred my data onto a usb drive for about 75 bucks. The second time I had them reconfigure the storage on a laptop and fix office on a different windows 8 laptop. They had to uninstall windows and reinstall it to get the windows 8 laptop to work. They did the last job for about $165 (two laptops). Very different experience from Geek Squad at Best Buy, where the staff just are not very knowledgeable and just to do a diagnostic costs $75. I found the manager at this location very professional. Just a great overall experience. If you want fair pricing, knowledgeable staff (i.e. they dont have to send it out of the store to fix), and a timely repair, you really cant go wrong. Highly recommended!

Kevin Flerlage

Very unresponsive customer service. Left a piece off my computer without telling me and kept my computer until I called. Steep prices as well, charged the maximum amount in the range I was quoted for.

A Private User

This place is waaaay over priced for the quality. You might as well go to best buy or online to find a company. The internet they provide is no good either...very laaggy.

Alex Valley

Stopped in because I was having problems with my computer that I built. Tim helped me trouble shoot and corner the problem. Great service and a good learning experience.

G G

The place is good but there are cheaper places giving the same quality of services.

Justin Barczynski

Theyre not the most friendly, but they took care of my problem with 2 doa mbs.

Seve Martinez

Friendly staff. Theyll order anything you want and get it next day

Dante Minor

Awesome customer service. Reasonable prices.