Sally Beauty

Category:	Beauty Supply Store
Address:	3763 Gateway Dr, Eau Claire, WI 54701, USA
Phone:	+1 715-834-4214
Site:	stores.sallybeauty.com
Rating:	3.7
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 11AM–6PM

Location

Photos 4

Reviews 6

Fallyn Vogler

I love their products and their prices are pretty agreeable, BUT when i went in today, the girl "Abby" who was working was such a snot and just awful to me. I got a hair color remover kit (my hair was red and i wanted to go to a lighter shade a.k.a blonde) but i absolutely hate when the color remover kits dye my hair blond to start out because then i dont know what to do and im left with the unsightly hay color. so i asked AT LEAST 5 times if it would turn my hair blond and she said no, nope, it shouldnt. turned my hair blond. not that it matters THIS time, but still. so i called them back, and asked, what should i do now? just put the other dye i have in-which is also blond, or just come and get some toner. and the lady was just an awful snot and told me that i didnt listen to the other girl and left it in too long. i said no, the lady told me to RINSE for 10- 15 minutes and let it sit in my hair for what the directions said. and she was just unpleasant, especially when she realized she was wrong. The girl with purple hair was very pleasant and nice and very helpful (even though the color remover TOTALLY turned my hair blond) but the Abby girl is just awful and rude. She basically told me "meh, i dont care, so youre on your own. just put in the dye and see what happens, should be fine." I LOVE Sallys but this Abby girl just shouldnt work in customer service.

christina lium

I had a basket full of items, wasnt done shopping...when I asked to use the bathroom the lady told me customers were not allowed to use it. I said i used the restroom before with no issue. She then said that that worker was not supposed to let anybody go. She said she would hold my basket behind the counter when I returned period expecting me to leave the store go someplace else to use the restroom then come back and purchase these products. Needless to say I gave her the basket walked out did not go back,and will not go back Lost a pretty good sale all because I couldnt use the bathroom way to go Sallys.

Naias Raj

There was some confusion over a sale, I wrote an email to the company & not only did they get back to me with great customer service but the district manager called me herself, explained everything & generally made my day. Excellent, excellent customer service!

A Private User

How come there are so few places that have workers that greet you or ask if you need assistance when you come in? I felt ignored while shopping and had to be the one to say hello first to the cashier.

Robert Schesel

They have almost everything for hair coloring and care supplies

Melissa Taber

Great customer service. Fun, experienced staff!