Category: | Tattoo Shop |
Address: | 2118 2nd Ave, Seattle, WA 98121, USA |
Phone: | +1 206-448-6613 |
Site: | undertheneedle.net |
Rating: | 4.2 |
Working: | 12PM–1AM 12PM–1AM 12PM–1AM 12PM–1AM 12PM–1AM 12PM–1AM 12PM–1AM |
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Raider Shea
4 lessons learned: 1) NEVER do a walk-in tattoo with a guest artist who gets to leave town, and you, with a permanently bad tattoo! (2) NEVER trust a tattoo shop who allows guest artists who are, admittedly, "only doing this to cover the cost of the flight,"! (3) NEVER trust a tattoo shop to fix their mistakes if a paying customer is in front of them. They will put you as a last priority, even though you already paid, and even though it shouldve been done right in the first place! (4) NEVER trust or go to Under The Needle in Seattle for a walk-in tattoo I was a walk-in with guest artist Matt Loochee, and I came in for the most basic tattoo you can get: an outline of my home state of California...and he messed it up. That state outline is disconnected at the southern end, and the bottom border is wavy. When I called in and emailed with pictures less than 1 day after the tattoo, they agreed to fix it, as they should have. I said Id be in around 6 PM for the fix, and they agreed. When I called in at 6:09 PM to let them know I was on my way (I live less than a 5 min. walk from the shop), Berkeley the receptionist told me I was too late because, "They dont have time to just sit around." I was obviously bummed and even reminded them that this was the time we agreed upon for a fix, and this was their response, "Yeah, well, we have your phone number and email, so well give you a call when he frees up tonight." I never received a call back, and now the artist is leaving town. So Under The Needle gets to charge $100 (and I even tipped the artist as a courtesy) for a messed up tattoo, and they cant even fix it at the agreed upon time!? In the end I went back to get it fixed by Tim Kelly, was told all the reasons its a great tattoo and that he couldnt do anything to make it the way I wanted, and the way it should have been to begin with, and wouldnt even add another tattoo I wanted because it was "too close" to the other tattoo, despite specifying the exact details and location to Berkeley the receptionist and reviewing it with Tim beforehand! After all that, Berkeley the receptionist lied about wait times, calling back, and fixing the tattoo, so over 4.5 hours of my time was wasted and my tattoo did not get fixed! Now I will have to pay another, better tattoo shop and artist to fix the mistake Under The Needle made in the first place! My wife even originally planned to get one as it was our anniversary, but after seeing the quality of work, and the way I was treated, refused. Terrible experience, horrible customer service, bad tattoo, and a lot of $$$ = 1 star. Spare yourself the agony of going to Under The Needle and go somewhere and to someone who cares about their artwork and their reputation. Thanks for nothing, Under The Needle, you should tattoo "FAIL" across your store front, itd be more honest and accurate...but clearly those are virtues you care nothing about. 1 star and 2 thumbs WAY down! DONT GET A TATTOO HERE!
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Yanhua Cheng
Ive never been treated with so much disrespect in my life. I believe the artist who initially did my tattoo is Adam. He just stood up and left before the tattoo was even done. While he was walking away, he said "Its such a small thing. And you want it to be perfect. I dont even want to charge you". I was left there bleeding!! No patch up, no explanation. I dont know what I did to piss him off. I didnt criticize his work. I tried to treat him with respect. I did ask him to make adjustment on the stencil once, but I think thats a reasonable request. I tried to work with him to get his opinions on things. I asked his opinion on the location of the tattoo. Guess what he said "you just tell me where you want me to move it. I would never put that on my arm". Seriously??? Thats how you treat your customers? After he finished the initial tattoo, I pulled up the original drawing to compare it and asked him to make a slight adjustment. He became even more visibly annoyed. I thought it might be too much to ask so I offered "well, if it is too difficult or not possible, let me know". He basically ignored me and did a couple fixes and was like "I know how to fix my tattoo". Immediately after hes done with this, he stood up and left. I was dumbfounded. I really didnt know what I did to piss him off. We are all human beings. If I made any unreasonable request, why not just tell me and we can work it out. Is it too much to ask if I want my tattoo to look good? I was standing there in the middle of the tattoo shop, with tears in my eyes and blood on my arm. Other customers looked at me with sympathy. I really dont understand how a decent human being can treat another human being like this. Is it because the tattoo work was too small to worth his time? Is it because English is my second language? I dont know. Luckily, two other artists, Christopher and Brittany, were very kind and came over to me. Christopher even offered to fix up the tattoo for me. He is very kind and professional. His line work is amazing. I really appreciate his help! If you decide to come here for a tattoo, ask for Christopher or Brittany. If the artist who approaches you is named Adam, run away.
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Monty Morrison
Honestly wish I could go negative on the stars here. Went there for a spontaneous tattoo at 11:30pm. Figuring the only spot in Seattle that is open until 1am they are certainly searching for the walk in spontaneous crowd. Also on the phone saying there was a 30 minute wait so I showed up 45 minutes later an hour and a half before close. A young man approached us 5 minutes after entering (me, my fiancé and good friend the only people on there) and my fiancé start to explain how she wants a simple design on her finger. He he continues to go on about how its up to the artist whether or not they want to do a finger tattoo also face and neck, because "they usually never heal correctly".... Sounds like the customers descision to me. And then my fiancé suggests a simple rose may 2x2 inches with a 3 letter name. Than the tattoo artist suggested that she draws up two sketches and she comes in tommarow. And continues to say how she would do a "bunk ass rose" (artists own words very unprofessional). With an hour and a half time frame. And personally I think thats no kind of "walk in" tattoo service. -5/5 stars definantly never felt more insulted in an establishment.
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Amanda McDonald
Im not someone to write bad reviews but I keep thinking about how rude and unprofessional my artist was. I came in as a walk in to get something small and easy. My artist didnt understand what I wanted at first and as I tried to explain he acted like I was such a burden to him! I could really tell he didnt want to be there. He drew it up twice- seeming comleatly annoyed. Then if I asked him something he would barley talk. This was my 8th tattoo and Ive never had an artist be so cold. Truthfully made me wish I didnt get the tattoo from him. It was really upsetting. Not only that but it was one of the most expensive tattoos i had gotten and probably one of the quickest/easiest tattoos Ive gotten. I will not be going back.