Sugar Shack Donuts & Coffee

Category:	Donut Shop
Address:	3273 Shore Dr, Virginia Beach, VA 23451, USA
Phone:	+1 757-481-4361
Site:	sugarshackdonuts.com
Rating:	4.7
Working:	6AM–8:30PM 6AM–8:30PM 6AM–8:30PM 6AM–8:30PM 6AM–8:30PM 6AM–8:30PM 6AM–6PM

Location

Photos 100

Reviews 17

shawn triplett

Edit: the "owner" looked like she worked in the back mostly. She had crazy colored hair that was normal length as I recall. White lady in the mid 20s? She kept saying things like "well I guess next time youll have to come earlier huh?" When I joking said that my favorite was out of stock. The guy next to me at the counter looked over at me like "what in the hell was that about". We were both clueless. I figured this was just a one time thing but the same lady on several occasions acted the same exact way. Id love to try the place again and hope to change my review. Ive given this place a chance several times but each time the staff is incredibly rude, especially by one of the ladies that says shes one of the owners. Youd think with an attitude like hers that the product would at least be great but its not. Trust me when I say I LOVE DONUTS, but everything about this place isnt worth it. Im only giving it a 2 star rating because the lady that did the coffee was really nice to us and even let us try some new thing she had made up. The coffee itself wasnt my style but she was nice. Months later though I cant get over how rude that "owner" was though.

Dee Dee

They must be known for their coffee (I dont drink coffee) because the donuts were just average tasting. The filled donut (last time) just had what tasted like a (vanilla?) pudding in it and my husband asked this time. When I asked the gentleman making the coffee if they had someone to clean the tables, he hesitated before he answered, "Ah, yeah, Ill get them." He finished with his coffee customers and started to collect empty containers. My husband was now at the front of the line (we were at the door), I walked over to him, looked at him and said "please". He said, "I was just finishing my coffees". He took a wipe at the tables, but they were still dirty. I dont understand why keeping the inside (or outside) tables clean for your customers a priority. This was our third time there. The first time was great, it was busy and the service was with a smile. I wonder what changed. They didnt seem happy to be employed there this morning.

MSBRM F

I can only say...how many stars is it to describe this. I went to order a donut cake 7 days prior (we didnt want to take risks that it was not enough time to be done) for my daughters birthday since our plan was to wake our little girl up on her birthday which is the next day from today, and today I was going to collect the donut cake that I needed. They told me that they did not do it and said "Can you come back tomorrow?" OMG!! Thanks to some employees, I will have to return at 6:00 am for a Donut Cake I ordered ONE WEEK AGO and they did not even have it ready. I asked if they could put her name on the Donut and they said NO!! We are not the richmond store!! After her response, I looked for a place to decorate the donut cake! Now I will not be able to decorate whit her name, and maybe not even the donut cake for which I paid for 7 days ago all because they told me that they didnt bake the donut cake yet.

Morgan Chase

Every town needs a great doughnut shop--this is ours. Genuinely handmade doughnuts are what makes Sugar Shack shine, but sometimes burnt coffee and inattentive staff slightly sour the experience. The new addition of descriptions for doughnuts makes the experience much better, and an ever changing variety of doughnuts is both wonderful when there are lots of options, or a bummer when most of the good ones have been taken. Absolutely a "must visit" for those looking to satisfy that sweet tooth!

Cantonese Duck

The King Cake doughnut was probably one of the best doughnut I ever had in my entire life. The dough was still really soft and chewey when I took it home. I loved the Cinnamon custard that was stuffed inside it, it wasnt overly sweet which was great since the doughnut was already covered in icing so it went really well together. I hope theyll have a similar doughnut after Mardi Gras passes.

Krys M Gatmaitan

This is one of our favorite doughnut spots. They have a lot of flavors of cake and yeast doughnuts that change daily, our favorite being the red velvet cake and the bacon maple doughnuts. One day they had a lemon meringue doughnut that was to die for. Their coffee selection is equally great. Our favorite is the Yama iced coffee. The iced blackeye is very strong and will wake up the dead.

Hawkeye

Now this was my first time visiting Sugar Shack I was recommended it by my girlfriend and I was a little bit curious, upon visiting this place and not only seeing the quality doughnuts I also noticed there was a beautiful espresso machine there manned by a barista named Jakob. He was very competent in his skills and made us a delicious lattes. The doughnuts were absolutely amazing.

vivian mcgowan

They wouldnt serve me bc they just "closed", but the door wasnt locked. It was probably 6:02 pm. I was like oh...but why not take my money? I just wanted to buy one doughnut to try it out. I wont go back because I view that as poor service. I really want to give them no star bc of that but its not an option.

Dwayne Blackwell

Nice redo of this space! Donut and coffee selections are good. Cake and yeast for all taste buds. Donistas will explain all the available offerings in the case!! Update 7/30/3017 - My new favorite is the peanut butter donut with whole milk....okay, the cinnamon and coconut are really good too....LOL!

Mary Faust

Whats not to like?!? Great donuts that are fresh with unusual frostings and fillings (blueberry cheesecake?!? Crazy good!), good coffee and a soothing, inviting seating area! Wish that seating area inside was just a bit bigger but in the summer the deck will be open so...voila! More space!!

Deena Margie

Of course their donuts is more expensive than krispy kreme but it taste better!! They make the donuts fresh everyday and no preservative. They also have flavor that other donuts place didnt. If you like yeast donuts you must give them a visit.

Kimberly Seward

Best donuts Ive ever had! Got the salted caramel donut and was licking the caramel off the paper! There was a large selection of every kind of ultimate donut you could imagine to include kid friendly varieties. Latte was wonderful too.

BMF

This coffee shop is a welcomed change from the previous tenant (Starbucks). There is decent parking, as well as indoor and outdoor seating. The employees are very cheerful, and they are knowledgeable about their products.

Henry Thompson

Doughnuts were good but, trash cans were overflowing, milk and cream containers were empty, yet there were employees standing around. The establishment located here prior was a much nicer and comfortable place to visit.

Winnie Lee

Better than Duck doughnuts in our opinion. We like their doughnut better not as dry and caky. The red devils cake doughnut and their version of bacon and maple icing were favorites !

Lauren Staffeld

Delicious! Way better than duck donut! Quality compatible to voodoo. Got a variety Oreo cheesecake was my favorite but the Samoa and the Smores where awesome! Definitely going back!

Kimberly Combs

Donuts were okay... the girl at the counter seemed disinterested, but liked the look & feel. Would be a nice place to hang out for some acoustic music, especially when it warms up.