Rite Aid

Reviews 4

MR

MrJdavisr6

Terrible customer service. Moved here in January. Originally put my prescriptions to this pharmacy as its near me, and the smaller of the chains so I try to help the little guy. However today my son has a double ear infection, his peds called in RX for him. I tried to call in his insurance information as I told them I wanted to make it quick ans give ins info over the phone to avoid waiting and leaving my wife and sick 1 year old in the car. They refuse to take my info "that way they have the card and all the information is given correctly. Im a GM and do insurance all day every day. I know what a RX bin # and RX group# is. Still isists its a quick process and wont take long. Go in, wait in line 10 minutes to be told they need to run my insurance through the system and theyd page me. Seriously? I wait and wait. Finally walk to foodliOn down the walk, get a redbox, come back. She says ok we have info you can get back in line. Behind 5 more people that have accumulated from their awful efficiency and customer service. Called cvs they took ins info, told me how much itll be, called got the RX info from rite aid and text me when it was done. THATS CUSTOMER SERVICE RITE AID. TAKE NOTES. Super disappointed in our small town rite aid.

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AM

Amanda Rainey

I have had no less than 5 count them, FIVE complaints against this pharmacy and nothing changes. Good luck getting your epi pen filled here, they wont do it. So I will be going elsewhere to get medication refilled.

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PA

Paul Barone

Wonderful people very helpful and professional. I will use this as my primary Pharmacy

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SO

Sonja Mahoney aka SonjaLisa

Excellent customer service & great pharmacy w/very minimal wait time.

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