CVS

Reviews 12

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Britney Jones

My visit was very frustrating I felt like I was being harassed she called herself the manager!! As soon as I walked in speaking Spanish on my cell phone. I was automatically followed throughout the entire visit. I had to just walk out of there she was hounding on me so bad looking inside my purse, following me down the isle of the lotion! When Im trying to figure out what lotion to buy, she tells me not to open it, theyre not samples?As if I was going to use every bottle of lotion in the aisle!!!! She hounds on you. With a fake grin on her face she will go up to each person in the store one or two times and say, " Have you found everything youre looking for? " To me I felt like somebody was having a bad day!!! According to the other reviews they work a lot of hours! She was deffently in a bad mood!!! As a woman if somebody is going to be buying makeup of course you want to spend the time and make sure you buy the right one! Do they have time limits in the makeup department now? And to top it off they advertise soda 3, 12 packs for $9 and you go to the soda aisle and they dont even have soda in stock!!!!!!Wow!!!!

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Jessaca Marie

I first transfer my many prescription medication to CVS after having such had service from Smiths Food & Drug, but now CVS is doing the small things Smiths never did... I have carpal tunnel syndrome and cannot remove child proof caps, so when I sent up my account I talked to them and they said it would be no problem to get caps that are not child proof. Well twice now I have been given child proof caps, so I miss doses of my medicine waiting for people to be home to help me take the cap off. On a third occasion, I waited 30 minutes in the drive-thru and then another 45 minutes inside before I went to find a store manager to go back into the pharmacy to get my medications, there were two people in the pharmacy working and 10 people waiting for medication(s) that were already called in/dropped off hours before. If I could give this place less than 1 star and still review it I would.

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Jeff Jones

Worst customer service experience Ive ever had. I work near here and the staff is the worst. Ive been in at least three times and each time surpasses the last in customer service worsts. The last time topping them all. Just had surgery and needed some meds post-op. Obviously couldnt drive so my grandmother went in to fill my prescription only to have her come out angry. The pharmacy tech had apparently disliked the fact she called in my prescriptions and when she inquired of them when we were told to come in she was scolded and told "well there are people ahead of you and if you dont calm down or Ill kick you out" was his reply. This woman is the sweetest person I know and anything she said certainly doesnt warrant threats. Pretty consistent with all the other times Ive visited. I feel sorry for locals that rely on this establishment for their medical needs.

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Oliver Perez

The staff members are very nice, but the pharmacy has messed up my prescription every single time and I have to keep coming back to get it fixed. I have gone to this pharmacy 4 times to pick up my (wrong) prescription and as nice as they are about it, it keeps happening. They always fix if for free, but it is still such an inconvenience to keep going back right after I get my prescription and I shouldnt have to worry about getting the wrong thing every time I pick it, ESPECIALLY in the healthcare field. Now I know we are human and botch on occasion, but I dont care who you are and how nice you are about something, it is very unprofessional to botch so frequently, especially in the healthcare field (above-mentioned).

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Kenny Crandall

Was given the wrong prescription, because they were out of the one I was supposed to get. When I noticed it was wrong, I asked if I could get the right one. The pharmacy manager said "its the same thing, like how Excedrin headache and Excedrin migraine are the exact same thing". Turns or after talking to my doctor, they most certainly are not. The one I was given lacked the key ingredient I was prescribed and needed in the first place. They may be getting a lawsuit, and certainly will never again have my business, and Im letting everyone I know to avoid them like the plague.

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Robert Gutierrez

I thought CVS would be better than Walgreens for prescriptions but unfortunately that is not the case. I drove all the way out to West Valley because its a 24 hour location but they informed that my prescription wasnt in stock and I should have been notified by a staff member. Oh well I guess youll come back later but actually call next time. CVS is a good place to kill an hour of your life. Its so frustrating how little inventory is kept of crucial medications. Back to Walgreens we go, at least they keep things in stock.

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Dan Ahlstrom

The pharmacist wouldnt sell me insulin needles because I didnt refill my prescriptions there. My dog is diabetic and this was late on a Sunday evening. They are one of the few pharmacies that are open 24 seven. When I explained to him they were for my dog he basically called me a liar and treated me like I was a junkie looking for needles to shoot up with and he was an ass about it. I wont be ever going back to CVS.

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Sarah Robinett

HORRIBLE SERVICE! I get that they may be busy, but seriously, no one deserves to wait -for 20 minutes of them ignoring us-for anyone to come to the window, just to be told the Rx i called in almost 3 hours earlier is not ready and will still be another hour until it IS ready!!! Theres like 5-7 people in there working almost everytime i go there!! No reason to be that behind!!! If i could give NO stars i would!

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Julie Davis

I called into this CVS pharmacy today, the call took a total of 3 minutes! This is including the automated system to be able to speak with someone in the pharmacy. I was waiting on hold for the Walgreens for almost 20 minutes without any answers. It would ring, hold music, ring, hold music, so on and so forth. Ive never been happier to get a human on the phone and have them answer my questions so effeciently!

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Jared Gilbert

Pharmacy is an absolute joke! Every single person I have ever spoken to act like Im just being a huge inconvenience. I just need a little help and some answers and Im treated extremely rude! Im very mad! Excuse me for needing medication. I have done a lot of business with this store, but after my experience today I am taking my business and money to a different pharmacy. Very Unprofessional.

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Mikey Dayz

Being a regular customer and a former retail employee from another store will make my review a bit bias. I like shopping here, but I can agree that this store has a very low staff, It saddens me to hear most of them are going overtime and are tired. Not what any customer want to hear, however I still sympathize with them. There are sketchy customers here and their, be on the look out.

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anidea fromhere

I vowed not to go back after so much wasted time I went back thinking what could go wrong after calling ahead prescriptions were ready Even with no one in line I had to wait with no one acknowledging my presence until I finally spoke up Even with them around the corner to where I live I will go to old pharmacy farther away

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