Zales - The Diamond Store

Reviews 5

CH

Chomp 45

This place deserves a zero. One of the associates gave me the hardest time turning in my rings to get cleaned. I told her I wanted to send my rings in for the treatment and she said I didnt have the warranty for one of my rings and should be happy since the warranty was on the most expensive ring. She was so lazy and didnt want to check the system and was adament I needed a piece of paper stating I had the warranty. I asked her just to check in the system for me to see if it was there and what do you know it was! I usually take my rings to Gordons but had to come here since Gordons closed down. Just my luck

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EM

Emily Daigrepont

Only one of the workers there is nice and professional. Theres one girl whos always there and Im assuming shes the manager. Shes extremely rude, unprofessional, and comes off as sarcastic. She makes us feel like were a burden. Only reason I go there is because its right by my house. This store doesnt even deserve the one star.

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NE

Neil Brooks

Very helpful staff. Needed repairs to a ring Id bought at a different Zales years earlier, and they took the time to track down the warranty information even though I assumed it was out of warranty. I will return for future jewelry purchases.

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KA

Katy Sanchez

I have had the best service at this location. The associate showed me identifying marks on my main diamond before sending off for repairs. She also checked the other stones and determined some were loose.

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BR

Breanna Woodard

Always very nice everytime my husband and I have visited!

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