Big Dogs Computer Services & iPhone Repair

Category:	Computer Repair Service
Address:	5304 Main St, Spring Hill, TN 37174, USA
Phone:	+1 615-465-8087
Site:	bigdogsit.com
Rating:	4.6
Working:	9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM Closed Closed

Location

Photos 50

Reviews 19

Gary Chambers

I took my daughters laptop for an estimate and they told me it looked like a bad hard drive and would cost around $250-300 for the repair and to retrieve info and pictures. They also mentioned they couldnt tell for sure if that was the problem until it was taken completely apart. My daughter, who was in college at the time, decided to go ahead and have it repaired. It was a big expense for her but she decided to go ahead and get it done. Well wouldnt you know, we got the call from Big Dogs that it was ready and guess what, a bad cable and a repair bill that was about $100 instead of the $250-300! Needless to say my daughter was elated and so was I. Big Dogs could have charged her for the drive and we never would have known the difference. Thank goodness for honest folks these days. If you have a computer problem there is only one place to go, BIG DOGS!

A Private User

Incredible service, caring friendly people! I am a repeat customer for Big Dogs Computer Service and would highly recommend this business to anyone! They greeted me with a warm welcome and made notes on exactly what was going on with my computer. I had a black screen and the computer wouldnt do anything. They were prompt and professional. After the diagnostics were done they contacted me to let me know what my options were and pricing. They backed up all my Documents, Pictures, Music, Favorites and Desk top first. Then they fixed my computer installed an anti virus and reinstalled the programs that I had disks for. They also explained to me how viruses get on the computer and steps I could take to minimize the risk. Definitely knowledgeable and expert in technology! They truly care about their customers. This is the only place I will go! Thank you Big Dogs!!!

Dale Hobbs

This place is super helpful and quick! I had a problem with my mobo that I couldnt fix so I took my computer up to these guys at 11am this morning b/c I just dont have the time right now to shop for/replace the thing myself (well, that and I wanted to be sure it was in fact the mobo that was bad). These guys replaced it with a used model they had in stock and had the computer ready for me to pick up at 2pm. VERY quick turn around. A+ computer experts here! Edit: I tried to leave this rating on your facebook too but couldnt find the option to "rate" you. I left it on your main website though. Just FYI

Paul G. Williams,Jr.

They have the Best Service and the Best People. I cant say enough good things about Big Dogs. They worked on my Lap Top several times and they all ways fixed the problem and they had it ready quickly. Their a Family Owned Business and they seem like they take Customer Service very seriously. Their able to fix everything from Computers, Tablets and Cell Phones. They have the best Service Rates. If you need a Gadget fixed take it to the BIG DOGS.

Beach Lover

My phone fell off my shoulder today and I went directly to Big Dogs to get it repaired. My student told me that theyd fixed his phone and he said they were just awesome. Well, I walked in at almost 4:00 and walked out at 4:45. They fixed it that fast, at a great price, and were incredibly kind and helpful. They were honest about cost, thorough, and just super friendly. I will DEFINITELY go back to Big Dogs in the future!

Asaf Cohen

I had a laptop with broken fan that needs to be replaced. Sent them a message using the contact page, nobody called me back. Gave them a call and asked for price estimation, the guys said $100 for labor + parts. $100 for replacing a fan??? Seriously??? it takes 2 minutes to open the screws, 1 minutes to replace it and another 2 to close it back. Sorry, Im not going to step in this place no matter what....

Evert Morse

I have had 2 PCs repaired here. The people who own and operate this repair shop are top notch. They do great work, treat customers with respect and their labor prices are fair. Here you will find home town service that involves people who treat you like a friendly neighbor. Why throw it away when most likely you can have it repaired. If I need a PC repaired, Big Dogs is where I will go.

Pamela Chastain

I have used Big Dog Computers before, and loved them. Today, however, they saved my life. Not only are they excellent at what they do, they are trustworthy and went out of their way to help me today. Dont go anywhere else, these people rock!

Gregory graham

Reasonably priced & prompt...meant to review a month ago. Computer crashed...WINDOWS 10? or whatever it was made it crash....they were able to take it back to Windows 7. Thanks, Big Dogs.

Carolyn Kemp-VanSwol

Spilled liquid on my laptop, and they saved it, cleaned it up and got it up and running good as new in no time. Big dog is the bomb !!!

Alexander Tatum

The service was ok but they installed multiple unwanted and unuseful software to my computer without asking or even mentioning before.

Jared Imboden

Always fair, told me the truth about my laptop not being economical to repair. Got my data backed up and got me back up and running.

Ian Duarte

Great service. Had an issue and they were quick to take care of it without me asking. Would use them again. Thank you BigDogs....

A Private User

Big Dogs has been handling all of my business IT needs. When I call them they are prompt, courteous, and get the job done!

Hedrick Clan

Great service. Been more times than Id like, but Im tough on technology. Always super fast customer service.