Sally Beauty Supply
| Category: | Beauty Supply Store |
| Address: | 209 S Royal Oaks Blvd, Franklin, TN 37064, USA |
| Phone: | +1 615-791-4375 |
| Site: | sallybeauty.com |
| Rating: | 2.6 |
| Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 12–6PM |
Location
Photos 1
Reviews 4
SO
Sophia Gregg
Went here tonight for the first time in a long time with my sister. I walked in and both of the workers were behind the counter not doing anything. There was no "hello" or "how are you". I was like "alright whatever" and I proceeded to get my items and then I went to the checkout counter and I WAS the one to say "Hi!" With a smile. NO response from the checkout girl. Not even a smile or anything. The next thing she said was "do you have a Sally beauty card" and I said "no I dont" and she said "okay" then I said "... How can I get one" and she said "you have to sign up". (Monotone and rude throughout the conversation). My sister and I being the friendliest people in the world looked at each other after we walked out the door and just died laughing. We couldnt believe people like that actually existed. I understand people have a bad day every once in awhile but I have no tolerance for this type of customer treatment. I most likely will not be returning.
CH
Christy West Crye Leike Realtor
Horrible customer service. I called and spoke with an employee and asked if they carried an item for which they did. They were closing in 10 min. I specifically asked if they closed early or right on time, he stated they close right at 8:00. I arrived at 7:57 and knew exactly what I was buying it would have taken me 1 minute to check out. The door was locked and the employee was already shutting down the register. When she told the other employee that I was at the door they both looked at me and looked away from the door. When I tried to call to tell them I was the person who called and was coming to pick up an ear piercing gun they of course would not answer the phone. If you are going to be open until 8..be open until 8. I would have taken one minute of your precious time. Now you have forever lost my business and as a business owner you have always gotten several of my dollars.
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L M
I dont know what these other people are saying, but I love this sallys. The employees are awesome and very helpful :) in my opinion of owning a business, you shouldnt wait til the last minute to purchase something.
KA
Kate Tribble
Horrible customer service and rude employees, would not recommend shopping here unless you want to be completely offended by their "employees"