Edible Arrangements

Category:	Gift Shop
Address:	620 Congaree Rd, Greenville, SC 29607, USA
Phone:	+1 864-286-9919
Site:	ediblearrangements.com
Rating:	3.6
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–5PM Closed

Location

Photos 31

Reviews 15

Ashley Hunter

If I had an option of putting zero stars, I would. This was my first time ordering from Edible Arrangements and it will be my last!!! First off, I ordered the arrangements on a Friday to be delivered that day. I was given the option for same day delivery. For what ever reason, the store called me and said that it was too late in the day and they will give me a refund. Okay, that should have been a warning to take my business elsewhere. Due to the simple fact that: 1. I was given an option for same day delivery and it was not honored. 2. She automatically want to just give me a refund and offer no other options. Next, they only delivered half the order. I called today to let them know that they did not deliver everything and they said you will have to pay for us to send out the rest of your order!!! Are you serious??? Then she said, or you can come pick it up and we might not charge you for the strawberries!! I then call corporate and she was yawning in the phone and sounded just as unconcerned and unprofessional as the lady at the store. I did I mention that the lady in the store had the nerve to tell me they were very busy. Very disappointed and it was a horrible experience. Edible Arrangements prices are too high for me to have to go through this horrible experience. I will NEVER ORDER FROM EDIBLE ARRANGEMENTS AGAIN.

Paola Martinez

Horrible!!!! If I could put none star, I would. I placed an order online for fathers day and never received the order. I claimed the refund the next day and they wanted to gave me only half because according to them they called me, they never did. We waited all day!!! until 10 p.m. They said they were knocking at my door at 10:45 a.m. and I was at home. I did not hear anything or no note that an attempt was made. Never left a voicemessage only a missed. Only called one time and when called back did not reply. Customer service extremely bad. First and last time!

Norma Mont

This place is absolutely horrible. I ordered an arrangement for my mothers birthday. Time kept passing by soon it was 7pm and I got worried so I called. No answer. Called customer service they confirmed my order and said not to worry that they deliver as late as 9pm. Well it never came. I called the following Monday and asked why it was never delivered the answer was, "I dont know." Never did I get a simple apology or a discount or even a credit to there store. NOTHING. Save yourself a headache and just get some real flowers or a fruit tray from Publix.

Kendall Shortt

Terrible experience. Tried to have an order delivered to my wife in Taylors who works part time but they only deliver to Greenville and Greer? Taylors is in the middle so that makes no sense. I then had to spend 30 minutes calling 4 numbers to ensure my package was cancelled since they couldnt ensure it would be delivered by 1:00 before she left. No way to track cancellation or package so either she gets Monday and its all melted or it actually cancels. Terrible experience.

Esca Role W

Their driver sped through my neighborhood (posted speed is 25) at 35 or 40 mph, running 3 out of 3 stop signs. On the way out, they did the same thing. I called the store and apparently interrupted a very annoyed employee who seemed to be bothered by having to take such a stupid call. I asked to speak to the manager and was told shes not there. This place is so unimpressive, I dont think Id ever use them.

James Key

Went by this morning to get a arrangement for my anniversary and get it delivered. Was told they didnt deliver to that area. But they deliver to the area just the other side and you have to drive through the area you dont deliver to to get to the one you do. How idiotic! !!!!! This would be a good company if someone knew how to run it.

Ginger Hughes

HORRIBLE service & experience. They could not deliver my arrangement because their "driver has been gone for 6 hours" and the guy at the store said he didnt know how to make the arrangement & was by himself! When I asked to speak to the manager, I was told she is gone & wont be back until Thursday. Will not use again.

shermon jones

I ordered an arrangement today at 1pm. My wife called to thank me less 2 hours later. This is what I call GREAT SERVICE!!! Thank you Edible Arrangement (Greenville, SC) for being there for me on such a short notice. I am a customer for life and will suggest you to everyone.

Martavia Boston

I ordered my arrangement on Sat.; it is Monday & now a holiday and nothing has been delivered & all the cust. service call center can tell me is to wait 48 MORE hours for a response from the store before they will look into giving me a refund...unacceptable!

Cherie Ostrander

They had my Valentines arrangement ready to go and I was very pleased with it. The employees were very nice despite being swamped with a line of people.

Trina Morgan

Teachers at school enjoyed arrangement but they didnt deliver during school hours. Staff didnt understand why we were not happy with that.

Vanessa Carlson

Fast, friendly, informative service with great samples! Thanks John!

Margaret Forrest

Under new Ownership. Everything was great. Thanks so much.

A Private User

There are amazing...I am loving my Valentine strawberries!

Sharika Welborn

My favorite place in the world