Category: | Video Game Store |
Address: | 1665 State Hill Rd, Wyomissing, PA 19610, USA |
Phone: | +1 610-376-4199 |
Site: | gamestop.com |
Rating: | 2.8 |
Working: | 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 11AM–6PM |
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Seth Tanner
It was not the associate who checked my order that was rude, but his superior. I went to gamestop days before to pre-order Destiny and asked two different associates things I should know before I buy the game. I was concerned about storage capacity and both associates neglected to inform me I would need a hard drive as apposed to my 32gb jump drive. When I went to the store to pick up my order the female working with my cashier told me I would need a hard drive which is something two other associates did not tell me. Now I must spend an additional $100 on a hard drive because I have already put the money down for the game. I decided to leave and think about spending that much money and came back not 20 minutes later to pick up the game when I overheard the female associate telling customers to make sure they have a hard drive because she had to "be the bearer of bad news to a customer already" and continued to say to another customer "you already know more than that customer (me) did". I was not 5 feet from this associate as she said it and did not even recognize me. I am disappointed that no associate I asked told me the problems when I specifically asked the question and then is made a joke of by another associate right to my face to other customers. I have been a customer for over 15 years when gamestop was still eb games. I have spent thousands of dollars over the years and always made gamestop my primary for anything game or system wise. I will not be coming back to this gamestop anytime soon and will tell anyone that listens not to return.
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Jordan Thompson
This store is the worst customer service location, of a customer has a issue your supposed to fix it! Nit give an attitude and make the customer leave.
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demina caban
this place takes advantage of people my daughteer paid for a system n she was 5 dollars short n they would not hold it for her for more than 48 hrs
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L A
If your into gaming check these guys out. Very knowledgeable staff. They are always on point .
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Jacob Frey
Always an excellent experience when I go in. I frequent them often due to the good environment
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Timothy Mashburn
Nice place, usually people there are nice, but every now ans then someone rude. So, 3/5.
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Seth Simpson
Typical mall gamestop. Nothing special, a mix of friendly and unfriendly employees.
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tyler prussman
whoever worked there today was rude, helpful but rude it is 10/ 3/13
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Jason Bauer
Great place to buy new and used games at a fair price.
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SUHAIRA RIVERA
Year ya