Fine Wine & Good Spirits

Reviews 7

KA

Karol Brehany

Put down a deposit on two very nice bottles of gin and was told that I would get them in a about two weeks. It was over a month ago I placed the order and paid for it. I hadnt heard anything from Anyone about any updates on my order till I had to call and get some answers. I called to find out what was going on and then they said that the order had been canceled days ago.... I had not been notified by phone call or email which they had all my information! That the order was canceled and I should come get my deposit! Extremely unprofessional and when I was on the phone with one of the employees and managers they both treated it like it was my fault and I should have been calling to get updates myself. They said they werent even planning on calling till the end of the month! Obviously Im frustrated and they treated it like no big deal and didnt offer anyway of fixing the situation or mending the relationship. I wish I could give 0 stars because the management and employees here are terrible!

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C

C AA

Standing in a line and when it became my turn, Irene at the register decided to help someone else in another line since it was moving more slowly. That would be fine, except she hadnt done that before and I was the last person in this line. She didnt even apologize or offer an explanation she simply ignored me and called the customer in the other line over and slid my bottles to the side .

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MI

Mike M

Just bought 2 bottles of wine at this store. There was one cashier, and one person ahead of me buying 3 bottles. She had wine questions, then her credit card didnt go through. ..3 times. Graciously, she suggested to the cashier to ring me up. He couldnt void her transaction. ...bad process! Now, there were 4 people behind me. All of us waiting about 10 mins.

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RO

Roseann Burress

Good selection and service

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MI

Miss Tiyanna

Very helpful staff

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ZA

Zach Pepsin

Great selection

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JE

Jess Parker

Alcohol

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