Sears

Category:	Department Store
Address:	344 Stroud Mall #600, Stroudsburg, PA 18360, USA
Phone:	+1 570-420-4200
Site:	sears.com
Rating:	3.2
Working:	10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 20

Reviews 12

Quetcy Dueno

We bought 4 tires on line to pick up at Strouds store on July 28, 2017 today is August 5 and still no tires. We were emailed that the tires were ready for pick up on the same day. But when we went to the store they did not have them. Spoke to customer service, to auto and no one has any intetest in helping. All they do is blame the store. Not really interested in who is to blame. We bought 4 tires because we need them! Sears is no longer the great quality, customer satisfaction it used to be. We wont be buying from them again.

Jane Kizhner

We lost 4 hrs due to the careless answer and poor customer service. After shopping at s competitors store on Saturday who could only deliver a refrigerator on Wed, we called Sears and Rob told us that Monday delivery is possible. We drove 45 min each way, spent 45 min selecting a fridge, 20 min waiting for Rob to free up to only find out that its only Wednesday delivery. We lost half a day of our 2 day vacation with 4 kids due to poor customer service.

Terry Lukas

Purchased stainless steel refrigerator 14 months ago all doors rusted. Sears does not want to stand behind what they sell hours on the phone trying to resolve now they want to charge me for a technician to come out to see if its a manufactures defect or not horrible customer service. No wonder theyre going out of business.

Kathleen Flores

They take way too long! Im here trying to pay for an oil change. And its taking forever and I have an appointment else where to do work they cant do. And on top of it they are trying to tell me I need new tires. Totally not what Im here for.

Mariana Carati

Great store and management.I had a problem with an online order,called the customer service and didnt help me.The manager of the store resolved the problem right the way.Thank you Sears East Stroudsburg.

Patricia Smith

Bad service. Had a 200 appt. At 430 the car was not even in the garage yet. We left without getting new tires. Would not recommend this place.

Sissy P

Been Shopping here for years, never had a problem in the store itself, fair prices, can always find a deal

Rob taylor

Excellent place to buy craftsmen and get good reasonable lawn mower

jenny Fay

Nice Store always able to be in and out and pricing is fair

Rocky Castillo

Auto center is slow and under staffed

Jeff Smith

Nice place, I always leave satisfied