Category: | Sporting Goods Store |
Address: | 28 Wells Rd, Spring City, PA 19475, USA |
Phone: | +1 610-495-7022 |
Site: | longstreth.com |
Rating: | 4.8 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–5PM 12–5PM |
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Lauren Livingstone
Sue Fretz in customer service was amazing! I ordered some items for a birthday present that never came. When I contacted Longstreth, they said the items had been delivered the previous week and signed for upon delivery (sadly, not by me or anyone in my household). Without hesitation Sue refunded me to get the issue resolved. Without knowing anything about softball or the clothing I ordered, it was so refreshing having someone be so helpful in a spot where Im sure she has to field alot of angry customers and complaints. Well done all around! I will be purchasing from them again regardless of the mishap. It was their fault and they owned it anyways.
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Justin Larson
This might be an interesting review, but our softball team ordered a set of jerseys from Longstreth. When they came, we were very unhappy with what we ordered. Longstreth offered to send samples so we could see what we were ordering, but we refused. Anyways, after calling and talking to their extremely helpful staff, they showed genuine care about our satisfaction. After talking to them over the phone, I left with a great feeling, and was completely satisfied! They really took care of us and showed concern that we were totally happy with our purchase. I couldnt thank them enough for their hard work on our problem. Thank You!
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Emma Schneider
Although Longstreth is 45 minutes from me its worth the trip! Last year was my first time going for the tent sale, and its amazing!! They had a small raffle like contest to win a "easy talk" mouth guard. And even though it was the second day of the sale they didnt seem under stocked. I am a goalie in field hockey so it is usually hard to find reasonably priced equipment but this was EXTREMELY cheap. I got 3 things and spent no more than $30. The people were very kind and helpful which was great because I had heard they were rude. I would say that the trip is worth it for anyone.
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Jeremy Ross
Longstreth has been my best source for field hockey equipment. I live in Canada and can still find the best deals for my money from Longstreth. Everything I have order has been great and no issues. I have found the response to questions to be quick and helpful. My daughter was the one who let me know about Longstreth. I love the origin story and will happily bypass my "buy local" to buy from a good company. Triumph Hockey Club
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Katherine Sklar
This was our first experience ordering gear from Longstreth. I found the website easy to use and the Customer Support/Service was excellent. Not only did they help me choose the right size, they were extremely helpful with shipping issues (caused by our local post office - NOT Longstreth!) We will definitely be ordering more gear as our daughter grows. Thank you for your great products and service.
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Lisa Bowe
My online order came very quickly and customer service was very prompt in answering my questions. My only complaint was that I never received an emailed order confirmation or a shipping notification, which left me wondering if my order had been received. Everything was fine in the end but a little extra communication (which most online retailers provide) would go a long way.
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Kyle Seaburg
Longstreth is the place to go for Field Hockey Equipment. The most enjoyable aspect of ordering with Longstreth is the experience of every person you talk with. This company is an example of what customer service should be. Whenever I place an order it comes on time or before the expected date and if there is ever an issue it has been handled professionally and quickly.
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John Wilkerson
Ive been a loyal Longstreth customer since I was introduced to it five years ago. This is the first, and usually ONLY, store I go to when looking for field hockey equipment! The sales are frequent and fantastic. The return policy is great! I recommend this store to every player and parent looking for equipment. The staff is super friendly and knowledgeable.
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Erik Polkowski
Great customer service! I had a problem with my order, my fault not theirs, and they called to correct. When adjusting I had asked some questions regarding my purchase and they helped pick a stick that met what I was looking for, in the specs I gave, by same manufacturer and price range. They were very knowledgeable, courteous and helpful.
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Kelly Yates
Customer service is great for my club and camp orders. Most of the time I dont even have the order numbers in front of me and they know what I need. I wish I could do more, Ive just cut way back on ordering sticks and merchandise for club, camps and tournaments because kids can get anything online and at the big tournaments.
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Tracy Hammerbeck
We were introduced to Longstreth shortly after starting in the game of Lacrosse. All i can say is WOW! We have since relocated to the south east and continue to use them for all of our lacrosse needs. The staff is beyond helpful and if you are a girl looking for perfect equipment made for a girl this is the place.
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Aimee Carter
My daughter is new to field hockey and the folks at Longstreth were able to point me in the right direction for all she needs for her season. We wont be shopping at the big box store anymore now that we know that the prices, service and products are all of a better quality at Longstreth!
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Michael Arkin
The ultimate store for womans sports! Ive never seen such a large selection of field hockey sticks. The staff was very knowledgeable, helpful and friendly. Only problem I have with Longstreth is theyre too far from where we live (but they do have a great catalog and online store).
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marianne jarema
Ive dealt with longstreth for over 25 years and they have never been anything but 5 stars! great customer service with staff who knows the products and can help choose, even over the phone, appropriate equipment. Orders, as predicted, are delivered in a timely fashion.
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Susan C
Longstreth is THE #1 source for all things field hockey! I have been doing business with this company for over 2 years purchasing everything from equipment, personalized uniforms, bags, tshirts, gifts, etc. If its field hockey you play, its Longstreth you shop. Period.
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Karen Arkin
Womens sports heaven!! Unlike any sports store Ive ever been to. Immense selection of field hockey, softball, and lax equipment and clothing. Friendly, knowledgeable staff who helped us find everything we needed. Would be there every day if we didnt live on Long Island.
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Gregg Crump
Always a positive experience. An issue with the quality of the manufacturers grip on the field hockey stick was resolved quickly. Also, very happy with the custom stringing of the new lacrosse head. The only negative I can think of is that it is remotely located.
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ali doty
we found exactly what we needed, with better pricing than we have at our local big box store. well definitely order from them again. the only reason its not 5 stars is because I dont do enough shopping for sports equipment to know what else I could possibly need.
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Joelle Maurer
We ordered online for a supply of tournament field hockey balls. They arrived promptly, were of excellent quality and totally served the purpose!! In the past we have ordered various gear and supplies for personal use and have never been disappointed!!
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Teri Tucker
I have used Longstreth with no issues for years. I recently had a shipping issue, my fault with transposed number in an address. Customer service was able to resolve the issue and had my item back out the same day, and I received it in 2 days.