FedEx Office Print & Ship Center

Category:	Print Shop
Address:	3535 Market St, Philadelphia, PA 19104, USA
Phone:	+1 215-386-5679
Site:	local.fedex.com
Rating:	3.6
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM

Location

Photos 16

Reviews 17

diwakar mohan

I am not sure if all Fedex locations are this bad. The one on 20th and Market St was definitely more professional.I think they are becoming worse. All the positive reviews are from years ago and the recent ones are all bad. So I am not the crazy one. At 3535 Market St Fedex, 1. They make fun of students waiting desperately for a poster or a thesis document. 2. Make sure that you will not pay if they dont deliver by the mutually agreed time. 3. They promise to get a poster ready 4 hours from now and realize their printer doesnt work at the last minute. 4. Totally unprofessional. Unfortunately I did not learn from previous mistakes - they sent some very valuable documents of mine to the wrong address. No refund of my money nor any great effort at retrieval. 5. The Fedex feedback center also does not seem to work or ignores any complaints because they have the business monopoly in the area.

Trevor James

Very Bad Experience: The Staff were welcoming and seemed well intentioned, I cannot give them attentive though. Only needed to print a number of items from my computer, and I thought it would be easy to connect to their printing network -- 20 minutes later after waiting for the laptop I bought (very connective mac air) to connect to the printing service, I gave up and used one of the computer station in the store, as the "connection" continually stalled half way. Cost me 7 bucks to print out three things, horrible. Will never go here again.

Unicel F

The customer service at this FedEx Kinkos was probably the BEST customer service Ive ever gotten in my entire life! The staff are super friendly and they know how to handle their paper and packages. Jackie was THE MOST HELPFUL person ever. Ask for her! She will definitely take the time to help you and make sure everything is perfect. If I lived closer to this FedEx Id make sure to send my packages here ALWAYS! Thank you for the most wonderful experience!!!

Kaitlin Mancino

This FedEx is absolutely horrible, every time I have gone in I have left needed to go to another location to REPRINT and REPAY for my items because they blame my files for their broken printer (which by the way print just fine in other locations on decent machines). If you care at all about the quality of your print do not waste your money or time here.

A Private User

I got really good service at this Kinkos. The staff was very nice and very helpful. When I had some problems bringing up some of my images on their one machine they went to the trouble of re-saving all of my images to disks so they could be read and printed. They made helpful suggestions as to how to make my purchases more affordable.

A Private User

On my visits to this location I have been literally overwhelmed with the personal customer service I receive. It was not this way a few years ago, so it is obvious that FedEx has made some wonderful changes in their training!

Saud Abbas

Staff is really friendly. You can email your documents to the printer directly no need to log on to the computer. Its just a way for them to make money by the minute.

John Niziolek

Very helpful folks working there, was able to assist in printing a quick order for a conference, overall very satisfied with the staff and results of printing.

A Private User

Right next to Drexel/uPenn campus. Great service. Quick and knowledgeable. A polar opposite of the post office down the street, haha.

Cynthia Dodson

I called this center at 8:05am and got the best customer service over the phone. The person was pleasant and knowledgeable.

king tone

Good customer service nice employees fast service.....thanks

Pascal Marcellus

Great staff only complaint is small location.

Kristjiana Gong

really helpful and kind support staff

Michael Hamilton

i will never use fedex again