Knez Building Material Co.

Category:	Building Materials Store
Address:	519 SE Main St, Portland, OR 97214, USA
Phone:	+1 503-232-6603
Site:	knezinc.com
Rating:	3.6
Working:	6:30AM–4PM 6:30AM–4PM 6:30AM–4PM 6:30AM–4PM 6:30AM–4PM Closed Closed

Location

Photos 17

Reviews 4

Chris Bell

I had my 12,000 sq ft warehouse insulated by KNEZ in February... I worked with Bart. I was originally quoted a price with a $.25 rebate from the Oregon energy trust. I was told I might need to insulate more of the building than I wanted to in order to receive the rebate. When the agreement was drawn up they itemized the energy trust rebate and it said I would NEED to insulate the extra 1700 sq ft in order to get the rebate, so it was worth it. Half the rebate was to be "profit" and the ONLY reason we insulated the extra portion of the building. Fast forward a week after job completion... I send an email to Bart asking what we need to do to get the rebate. He tells me he will fill out the paperwork on Friday as he does paperwork on Fridays... two weeks later I cant get ahold of Bart. He wont call me back wont answer my emails. So I call Liz at customer service and she tells me she will check on it and get back to me. Bart calls me back and tells me he will get it in by the end of the week. NOTHING! I waste more time trying to track him down and get nothing back AGAIN. I call Liz on 03/02/2016 she sounds irritated and tells me shell check on it. She sends a message back saying she has contacted Bart and it will be processed "tomorrow"........ Now were almost in September. But I call from time to time and send Bart emails because its fun to be ignored and lied to. I really am shocked at this company, I feel like they are getting ready to sell or something. THIS is how a 3rd generation, family run business, treats its customers??? When I realized Bart was a, say anything to get the sale, type of guy I started keeping track of my correspondence with this company. If something isnt done immediately I will be taking them to small claims court... out of principal. I dont care if it cost more than the value of the rebate. I am shocked and I will get to the bottom of this. P.S. When the installers showed up the first thing they said to me was "how long did Bart tell you this would take us" in a round about broken English way, I say 5 to 7 days, he was very irritated looking and said it would be 12.... and it was. So I was not entirely surprised this happened which is why I started keeping track of who lied to me and when. I was willing to overlook this as I wasnt asked to pay extra for their faulty assessment (which the installer could tell was faulty in 5 minutes of being there, if he knew, why did Bart not know?) The thing that REALLY sucks is they had my business without lying to me, their track record had me sold... so this is REALLY lousy.

Brent Pinard

good service...will bend over backwards to serve your needs....these delivery guys work their tails off and are very polite....owners and management are good people...office workers are kind....delivery guys are amazing and deserve positive recognition and praise...

Carl Nurmi

I buy most of my drywall materials from here. Theyre efficient and knowledgeable. Carl Nurmi, owner of Cascade Painting and Restoration.

Grant Baker

Website is wrong on the store hours need to be 6:30 to 3:30 Monday through Friday.