Category: | Pharmacy |
Address: | 8333 Rockside Rd, Valley View, OH 44125, USA |
Phone: | +1 216-369-2200 |
Site: | exactcarepharmacy.com |
Rating: | 3.1 |
Working: | 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM 9AM–6:30PM Closed Closed |
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Joyce Beilis
You tell them to not send something and they send it anyway. Customer service is very poor! You have a care consultant assigned to you and mine is the rudest person. The convenience of home delivery is great as I am disabled...but thats where it ends. I am on the extra help program with my insurance, which means that 3 months of the year I pay nothing for my scripts. Never has Exact Care not charged me full price for all my meds. I no longer am with them.
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Arden Hill
Dont fall for it! Its a scam. It is illegal for them to waive your copay. If you have Medicare it is a violation of the Anti-kickback statute to waive co-pays. These companies are popping up like a bad rash. Your hometown pharmacy is the best option to fill your medications. Find one with people you can trust. How can a mail order pharmacy in another state possible take better care of you than your hometown pharmacy? They cant!
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commutergirl727
Signed up a few weeks ago for this pharmacy as part of a medicine management program. Havent received yet. Came on line to read reviews. Totally not acceptable when I read one reader waiting two weeks. At least locally I can go and obtain necessary pill(s) until "insurance approval" which is a term for not being up on their job. If not received by this morning, canceling this immediately.
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Alex Savich
We have a son on the autistic spectrum and using Exactcare for his medication has changed his life and my wife and my life for the better. Its unbelievable how promptly we get his medications every month. He is now able to manage his own medications and understands when and how to keep up with them... one less worry for parents in this situation I cannot thank Exactcare enough!!!
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Melissa M.
Not sure how google has this pharmacy rated 4.1 stars...Glass door rating is more acurate at 2 stars....Id rate ZERO stars if possible....Pharmacy is AWFUL - sending medications when not requested. Holding medications due to billing.....but they havent sent the bill yet. Credits for returned meds not credited quickly. Worst pharmacy that I have had to deal with....:(
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Marjorie Lawson
My wife and i never get our meds on time its always days later and when i call they just tell us that its on its way just to stop us from calling wbf asking and then they had a misprint on her medicine telling her to takr her meds more times then recommended by our doctor i will say if it were still easy for me to get around like i used to i wouldnt be using them
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Zandra Christmas
Their pharmacist disregards client requests. They only deal with one supplier for their meds and I dont care for some of the brands they send out. Also, I was left for 3 days without an inhaler because they refused to send them both out at the same time. Needless to say, I no longer do business with them.
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Kenneth Walker
This has been the worst pharmacy experience Ive ever had. Cant get my med when needed... Constantly getting the run around from their customer service... Extremely unprofessional. Rude people who have a different story every time I call. I went a full week without my meds. Its completely ridiculous.
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Thomas Martin
My father uses Exactcare and loves the service. A rep from Exact went to his house to do an in-home assessment and now they organize all of his medications for him every month and deal with all his changes. He loves working with the staff there and is happy he made the switch to Exactcare.
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S
Horrible 0 Stars for accuracy and timelines. Customer service has improved but last year was the worst. Hopefully the rude and disrespectful rep has moved on with a new career. Customer service was not a good job fit.
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Christieanna Pasierb
My medication is never delivered on time some times almost 2 weeks after Im suppose to have them I might stop this company and take my scripts to the pharmacy again.
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Kimberly Gugat
I have had some issues but overall our experience has been good... They have been more then willing to correct their mistakes..
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Crimson Baggett
Great RX services and I love the convenience! Thank you