Category: | Florist |
Address: | 30594 Lorain Rd, North Olmsted, OH 44070, USA |
Phone: | +1 440-327-6341 |
Site: | halesfloristandgreenhouse.com |
Rating: | 2 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–3PM Closed |
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Jen Hoffman
Wish I could leave 0 stars.. so we ordered flowers to be delivered to my mother in law (who lost her husband to cancer a few years ago) from her son on Valentines Day. Waited and waited to hear from her.. he called her February 15 because we did did hear anything(and she would have definitely said something if they were received). Well they were not delivered at the day specified. Called and called and called today to try to figure out why Always went to a voicemail which was not not set up.. so getting quite a bit pissed off kept trying finally somebody answered giving excuses about their truck bla bla bla.. and so I asked what about a f**^ing phone call to let me know!!!!!!!!!!!!! Got nothing other than they were going to be delivered today. And yes they were delivered while she wasnt there many flowers dead and my mother in law( the recipient) had to go up and take them back and complaining them before I even knew about it.. was just trying to support licsl businesses but would have neen better going with a 1 800.. going to get my money back would have let it go if the flowers werent dead but Im sorry they ducked up even after the chance to a little Redemption.. Do Not Buy From Here read the other reviews I know whether posted or not I was not the only one affected onValentines Day...
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krystal zuk
The flowers are beautiful but I was very disappointed that they were delivered the day before the day I scheduled. My best friends birthday is on christmas eve and I like to make it special for her, Hales offered delivery on christmas eve so picked that day knowing she would be home! Hales delivered them the night before without asking me or letting me know. My friend was out for her birthday so the babysitter answered the door and accepted the flowers:( They should not have offered to deliver on the holiday if they did not want to. I have always loved Hales but this really upset me!
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Dave Berger
My wife received flowers for a get well gift and the vase was chipped and the flowers were old...they were dead just a few days later. My wife didnt complain because they were a gift. Very disappointed. Wont ever use them.
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wayne cashin
Ordered flowers online. Upgraded to premium, the photo showed roses. Instead of roses I got carnations in a heart shape. Looked good but paid extra for heart shaped roses. They refused to fix order.