AutoZone

Category:	Auto Parts Store
Address:	6011 Sawmill Rd, Dublin, OH 43017, USA
Phone:	+1 614-761-1569
Site:	autozone.com
Rating:	4.2
Working:	7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–9PM 9AM–9PM

Location

Photos 30

Reviews 34

Amanda Heere

NEVER go here. The guy who helped me was on the ball when I walked in. Told him I wanted Rustoleum, he showed me where the isle was then (as cliche as it sounds) asked what color my boyfriends car was. Im not a feminist, but seriously?! Im a customer just like every guy who walks in, Ive change my own freaking oil for crying out loud! Anyway after showing me the Rustoleum products, he directed me to their brand which was color specific (and about $2 pricier). He then handed me 2 cans of different shades of white, and realizing I wasnt going to buy both and return the 1 that didnt match, he went to a color book. He said they didnt have one specific to Camry white (Camry white...you cant get much more basic here people), told me Id best go with Rustoleum and walked away. VERY rude and when he realized he couldnt up-sell me, stopped helping.

Jack Stevenson

Came into the store about half an hour before close covered in grease. I had called the day before to check pricing on some brake shoes. The kid at the desk had me standing there for 5 or so minutes while he was chatting to another customer and employee. Finally turns to me and says "do yo need something?" I told him the exact part, model, and engine size. He slowly walked to the computer plugged them in and says we cant get them and walked away from me. The manager was standing right there and didnt say a thing!!!! Ive never in seen someone so rude. I went up the street to Advanced, and they were super nice. Got me the pads and even apologized for the way the kid at Auto Zone acted. Ill never go back to this store again.

Brenda S

If only I could give no stars or negative stars! Was given wrong brake pads , air filter & wind shield wipers. Had to put car back together to take them back to another store that was closer to where they were being done. Went back the next day to the original store to exchange the wipers & filter . I spoke with manager- he got the right ones but no apology or offer to help with putting on the wipers, not even a thank you. Worse customer service ever from store #4527. I have been going to auto zone for many years but will not be back to that store ever again!

Francis Mize

This place used to be cool but now they wont refund you money only a "store gift card" which is absolutely useless after they tell you they dont stock your part after two tries!?! Autozone used to be cool but now they dont stock anything anymore and thier return policy and stupid rewards card is garbage! Cant even use my rewards without the stupid card on me!? Do you know how many stupid cards thier are now? They wont even fit in my wallet!

Alex Cullums

Went to Autozone on Sawmill on my lunch today to get a headlight replacement. Andrew and Austin were phenomenal. They not only got me the right part, but due to my lack of car knowledge, they helped me get it installed quickly. Would recommend anyone in the area that needs quick, knowledgeable assist to come here! Thanks guys:)

Jordan Schondel

shop is supposed to close at 9pm and i arrived at 8:15 and they said they were closed. all i needed was a bolt for my caliper and they started to get an smartass attitude about how they already counted their money and wont help me. never going here again just for the fact that they were very rude

Yunus Indori

The staff is very helpful. I wasnt sure what kind of bulb I needed on my car, they came out and checked it for me while it was raining outside. The website does not provide information readily by vehicles make and model but the staff compensates for that.

Robert Chapman

These guys know their stuff and are very helpful. Prices on parts are quite competitive. Most common parts are in stock too, and if not, theyll find the nearest to get it. Free tool rental helps too (with deposit).

Jacob Antoun

I walked in looking for some power steering fluid, couldnt find it and the guy showed me right away. He was nice and professional and checkout took minutes. Super easy and pleasant buying experience.

Curt J.

I have been going here for years. I dont go anywhere else. They are well stocked and are well above average when you factor in customer service. Though turnover seems to be high.

Jeremy Rhoades

The gentleman that helped me was extremely nice and helpful...even though I had to lead him to the correct answer concerning my battery.

Spenser Hanson

The staff here is very courteous and friendly. I would recommend this location over any other auto parts store in the area.

Joey Schlabach

Really great customer service. The employee checked my engine light with his device and explained in detail what was wrong.

David Wood

Went there last night for a headlight and they really helped us out. Very helpful, so maybe the old reviews are out of date.

Bradley derrick

It was really bus, but the guys really husseled to get us what we needed and cashed out in a timely manner.

Andrew Margello

The autozoners at this location are very informative and helpful. Always a pleasant visit