Category: | Eye Care Center |
Address: | 26300 Cedar Rd #2005, Beachwood, OH 44122, USA |
Phone: | +1 216-514-0200 |
Site: | visionworks.com |
Rating: | 3.2 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
JO
John S
Good service, nice people, but they dont stand behind their products. Have bought 10+ pairs of glasses for my sons and 2 of them broke within a month due to weak welds on the frames. These were clearly manufacturing defects but Visionworks would not replace them(wanted to charge $100+). I even spoke with a manufacturer of eyeglass frames and they said this should have been covered.(My kids also broke other frames from dropping, etc. but I wouldnt expect this to be covered). Extra warranty is $30, which is needed for ANY coverage. I went here because I though I could save money, but found the independent shops with name brand frames are similar in price even with the Visionworks "specials" Will not be coming here again even if I have to pay more. Was looking for value, but I got cheap.
BO
Bonnie R
This was honestly the fastest eye exam Ive ever had. The office staff was great; friendly and helpful, and the process before seeing the doctor was very quick. The doctor herself was very friendly and thorough. I found several frames for my glasses and the optometrist was great in helping me choose. My insurance coverage was gone over in detail, and the whole process was very fast. I would definitely recommend VisionWorks (at least this location)!
RA
Rakan Mohammed
Realy very bad service , we came at our appointment and they simply said your appointminet was canceled and the doctor gone