Visionworks - Beachwood Place

Reviews 3

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John S

Good service, nice people, but they dont stand behind their products. Have bought 10+ pairs of glasses for my sons and 2 of them broke within a month due to weak welds on the frames. These were clearly manufacturing defects but Visionworks would not replace them(wanted to charge $100+). I even spoke with a manufacturer of eyeglass frames and they said this should have been covered.(My kids also broke other frames from dropping, etc. but I wouldnt expect this to be covered). Extra warranty is $30, which is needed for ANY coverage. I went here because I though I could save money, but found the independent shops with name brand frames are similar in price even with the Visionworks "specials" Will not be coming here again even if I have to pay more. Was looking for value, but I got cheap.

BO

Bonnie R

This was honestly the fastest eye exam Ive ever had. The office staff was great; friendly and helpful, and the process before seeing the doctor was very quick. The doctor herself was very friendly and thorough. I found several frames for my glasses and the optometrist was great in helping me choose. My insurance coverage was gone over in detail, and the whole process was very fast. I would definitely recommend VisionWorks (at least this location)!

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Rakan Mohammed

Realy very bad service , we came at our appointment and they simply said your appointminet was canceled and the doctor gone