Category: | Optician |
Address: | 1200 Marketplace Dr, Rochester, NY 14623, USA |
Phone: | +1 585-292-6020 |
Site: | walmart.com |
Rating: | 2.4 |
QI
Qin Ye
VERY UNPROFESSIONAL AND UNHELPFUL!!! Dont waste your money. I had my eye exam here three weeks ago. Got my new eyeglasses with the prescription they provided. Very uncomfortable(blurry vision and caused me headache) I know it takes awhile to get used to the new prescription. After a week, still have the same issues. Previously my both eye had slight correction for astigmatism(by other optometrist). So I noticed the optometrist who filled the my new prescription did not test astigmatism at all. So I went back and told them the situation. Scheduled to have my eye re-evaluated. The only answer the optometrist told me was "I dont know why" even after I told her about the astigmatism issue. Basically saying its my problem that I cannot see things clear. Did not make any effort to provide assistance for me or anything. So I made another eye exam with a more professional optometrist(shouldve come here the first place) which proves that the prescription I recieved from here is wrong and I DO NEED astigmatism correction. Very upset that I paid $62 for a wrong prescription.
D.
D. T.
Me and wifey called and made back to back appointments for the 24th. Showed up on the 24th, they had my appointment scheduled for the 31st, and didnt even have wifey in their system even though they took all of her insurance info--- very concerning. They did not offer to rectify the situation, the woman at the counter literally shrugged her shoulders. They obviously didnt want our money.
VI
Violet Frasier
Ken is the optician. He is very knowledgeable and helpful. My glasses were ready in 5 days and cost half what I was quoted at other places. They are not on sales commission so they dont try to sell you high index lens if you dont need them like the other place. Thanks Ken for being so honest. Love my glasses
A
A Private User
whats the number to the vision center please put a new number up
RI
Rick Cirincione
Ordered glasses 6 weeks ago... still waiting.