The Diamond Mine

Category:	Jewelry Store
Address:	2036 South Rd, Poughkeepsie, NY 12601, USA
Phone:	+1 845-298-2800
Site:	diamondmineon9.com
Rating:	4.1
Working:	9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–8PM 9:30AM–6:30PM Closed

Location

Photos 31

Reviews 8

joe chen

Ive been buying at the Diamond Mine for many years. I first went there approximately 18 years ago to purchase an engagement ring. Both Rob and Jeff were welcoming and patient. They are super knowledgeable about jewelry and, especially, diamonds. I had to return several times because it was a difficult decision (I mean, I was spending thousands of dollars!). I never felt pressured. For my final choice, I wasnt completely satisfied with the diamond. I noticed a tiny black spot under the magnifying glass. Rob understood and said he would get me a better diamond. One week later, I returned and he had found me a perfect diamond for the setting I chose. Fast forward nearly two decades and I went back for another engagement ring. My girlfriend had chosen some rings off of Amazon to give me an idea of what styles she liked. I printed out her choices and brought them to the Diamond Mine. Jeff was great. He showed several choices based on the style my girlfriend seemed to favor (split shank). I told him my price limit and Jeff put a diamond in the setting. WOW! I truly could not keep my eyes off the sparkling ring. I knew that it was the perfect engagement ring. Rob and Jeff will not try to sell you anything. They will help you choose and buy what you want according to your budget. Theres no haggling or B.S. Theyve always made me feel comfortable and that Ive gotten the best deal possible, anywhere. Go to any jeweler first. Then go see Rob and Jeff. Youll understand why I wont buy jewelry from anywhere else.

A Private User

I originally went to this store because I was tired of the same old story from each shop in the mall. Of course Jeff and his people are friendly because they want you to buy something! Whether you are friendly and they remember you and you spend lots of money on an engagement ring, it doesnt matter to them. Their products are not what you think. Quality jewelry doesnt fall apart within 2 months. A quality store doesnt set up a whole new ring set after the original ring fell apart and "replace" it with an enhanced diamond, poorly resized rings (after claiming they came in your size straight from the dealer) and the completely wrong wedding band. They also had no information on the center stone or products in general. I was appreciative of Jeffs help before he got greedy and lied about everything he possibly could. They completely ruined our wedding since this happened about three days prior. A quality store with nice owners doesnt take advantage of their customers. If you dont know much about jewelry (diamonds), they could be telling you one thing, and selling you a totally different item. Just because they are nice and smile and are friendly, doesnt mean they arent scamming you behind your back. If this is your kind of place, then best of luck to you.

adamo2678

I was blown away by the selection, quality and customer service at the diamond mine. I cant get over how Jeff & Rob bent over backward for me. I had picked out my wedding band and loved it but after getting married I found it was a little tight on my finger and uncomfortable after calling them they told me to come in and see if I liked something else or they would see if they could get the right size of the one I picked. Not only did they get multiple sizes in many small increment differences, for me to try on to get a perfect fit they did it in less then 24 hrs and this is was done weeks after my wedding. And to top it off I ended up going with a slightly different ring then the one I originally picked out. And all without any pressure to pick from the ones they ordered for me, I cant get over how honest and professional they are and how much they go out of their way to make the customer 110% happy. Not to mention the engagement ring and wedding band my wife got from there are beautiful, she gets so many compliments on them. If your looking for a jeweler you can trust and one that you know will be there for you 110% before and after the sale go to the Diamond Mine in Wappingersfalls and see for yourself. I highly recommend the Diamond Mine to anybody.

Chris Rhoades

I had such an amazing experience at the Diamond Mine! I was traveling (from Palm Beach) and came across this lovely jewelry store. I had to have my watch fixed while on vacation and they took such great care of me. Being from Palm Beach, service is a huge thing for me and the staff couldnt have been more accommodating! They had the repair done in a timely manner and even called when it was finished. The professionalism and knowledge of the staff really was refreshing. SUPER HELPFUL KIND AND PATIENT! If I am ever in town I will def. pop in even if its to say hi. I also plan on ordering some pieces in the future from them. I have MANY choices when it comes to jewelry stores in my area, but I can tell the staff there is fair and knowledgeable and probably can assist me even if I live 1500 miles away! IF YOU LIVE IN THE AREA! GO!! YOU WONT BE DISAPPOINTED

Nicole Passero

The Diamond Mine is the only place myself, family, and friends will buy jewelry going forward. Jeff made my vision for my engagement ring come alive, and it was better than I could have ever dreamed. He took the time to get to know me, look at pictures I liked, and then created a model. He has this program where you can see exactly what the ring will look like, and make changes as needed. It was a great way for me to be confident in the design of the ring before making any final decisions. It just goes to show the care Jeff has for his clients happiness in the end. He truly made my idea come to life. The price was unbeatable, the service was beyond professional, and the outcome is pure perfection. I highly recommend going to Jeff, you wont be disappointed!

A Private User

I would never recommend this place to ANYONE. They completely lied about what they were selling me and it was a total nightmare as far as quality/craftsmanship goes. I would suggest that anyone who has already purchased jewelry from this store go have it looked at by a REAL jeweler - you may be surprised at what you have actually purchased. Please do not go here! They might seem nice to your face, and maybe the store looks legit, but their products are POOR and they are fully aware of that when they sell it to you.

A Private User

The Diamond Mine is privately owned by local guys. Ive been referring people to this place for years. Top quality selection, a gorgeous store, and a family run business who like to get to know their customers. Never had a problem with anything Ive bought over the years and Ive been referring people to them since their first location in Wappingers back in the early 90s.

AJ Santagate

The Diamond Mine has a huge selection of very high quality jewelry at fair prices. When you walk in, you will see the jewelry selection is stunning! Rob, Jeff and Frank are all very nice and will help you find what you are looking for. I highly recommend the Diamond Mine, the atmosphere in the store is very welcoming, and you wont regret stopping by.