Ithaca Agway & True Value

Category:	Home Improvement Store
Address:	213 S Fulton St, Ithaca, NY 14850, USA
Phone:	+1 607-272-1848
Site:	truevalue.com
Rating:	4.1
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM 9AM–4PM

Location

Photos 7

Reviews 13

Brenda Renison

I bought some stuff from this Ithaca Agway, as directed by my contractor to avail myself with supplies to complete a project. It was for the repair of a patio and to fix two stairs to the yard level. I must tell you that the repair of the patio went OK, but the stairs were off by a mile. I had a 3" stair, the one closest to the patio, an 8" stair in the middle and a 10 " one to the yard level. WOW!! and not in a good way.. I went back to Agway totally distraught, I spoke to a gentleman named Louis, who had sold me the 1st set of supplies, that I had been told to get for this project. I tried to contact the 1st contractor ,who had created this bubo, he had multiple excuses, as to why he could not come back to fix this problem. I was at my wits end. Ithaca Agways Stonemason, Louis assisted me in finding, a reputable mason, who completed the job at a reasonable price, in 1/2 a day. I am overjoyed. Ithaca Agway is not just a Hardware store. It is a place where building problems, and I think other hardware can be solved. Go Ithaca Agway!!

Jim Hilker

Ive been a resident of Ithaca for over 40 years and and the Ithaca Agway has always been one of those valued high quality local icons. The product line and customer service is simply outstanding. It is so nice to go to a store with questions and actually have them answered by local experts! Ithaca Agway carries such an amazing variety of products for every season. They are a very popular store so it is not surprising that some people find that the items they are looking for sell out. Ive never had a problem, always found exactly what I needed. It bears mentioning they also sell a lot of locally produced goods too. Ive met the owner and I was impressed with his sincerity in helping local farmers to sell their products in his stores. In my opinion Ithaca Agway is the hometown farm, garden, and hardware store that give that very clear differentiation to the big box supply warehouses. Professional local experts / locally produced goods / name brand products / and enormous variety. Simply cant be beat!

James Miner

In brief: disappointing customer service. I like supporting smaller or local businesses when possible. Ive had positive experiences here in the past, but today was a different story. My wife and I arrived at 3:50pm unaware the store closed at 4. We were looking at mulch in the parking lot and standing near a sales associate whom never mentioned the close time. It was 3:58 when we tried to walk inside to make our purchase. We knew what we wanted, it was all ready to go outside, and were willing to pay cash and leave. Rather than simply telling us they close at 4 (and allowing us to check out quickly), two workers told us rudely that they close at 4 every Saturday and said the registers were already shut down. (We could see inside that the last couple of customers were still checking out.) Its disappointing that their response lost them our business to Lowes both today and for all future projects.

Marek Przezdziecki

Ive been coming to Agway since we moved to Ithaca 20 years ago. I almost always find someone to help me quickly. They are very knowledgeable about hope repairs. If I have questions about how to do a certain task, they always provide helpful solutions. Ive even gone in there wanting to buy a product only to be told how I could accomplish the task with what I already had (in that case, wooden matchsticks!).

Chris Hully

Call ahead if youre looking for something because at any given moment Cornell could swoop in and buy them out of something! In general, their selection isnt great - but its okay. Prices are fairly reasonable and the staff are friendly. Their hours are terrible - they close at 6pm outside of summer and 4pm on Sundays. If you need something, dont wait to go in - call and get down to the store asap!

Jason Carter

By far the worst customer service experience Ive endured. I came in yesterday inquiring on tulip bulbs they claim that nobody sells them until fall. I went to another store and sure enough they have them available. Apparently this employee did not want to deal with me or at least try to assist me in what I was looking for. I would not recommend them to anybody.

Frances Chen

essential for buying affordable pet supplies and other vet student school supplies- coveralls, overboots, helpful staff who order to ship to store and hold onto limited sizes for you. good selection of pet products and generally less expensive than most pet supply stores/supermarkets

Brien Colgan

great small town hardware store. Staff has been around a long time, not like the big boxes. So they know what theyre doing and know their products and applications very well. Its a real small town store, and thats worth a lot more to me than saving a few bucks.

4X4DAMIAN

Great store and the store employees are very helpful

AfroXan

How old do you have to be to work there

Marguerite Wells

incredible store! for every season

George-Ann Wood

Local owners. Helpful staff.

Kathy Hopkins

Always excellent help!