Category: | Optician |
Address: | 254 Brighton Beach Ave, Brooklyn, NY 11235, USA |
Phone: | +1 718-769-9800 |
Rating: | 3.2 |
Working: | 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–7PM 11AM–6PM 12–5PM |
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Lionel Bryant
I have never seen such a bad customer services at any eyeglass stores before. Their problems were not simply due to their poor understanding of English language. When my friend and I visited there, there were more workers there than customers. Unfortunately, they can not even understand the doctors prescription and instructions such as "duplicate eyeglasses" or "select the identical frame". The tall blond Russian woman there was especially rude. She treated other customers there with the same kind of rude, condescending, and disrespectful manners and nasty words. My friend and I were very upset and walked out from this very unprofessional and nasty eyeglass store. I would never recommend this nasty place for my friends.
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Gene Shtirmer
Ive been a customer at this establishment for nearly 10 years. My whole family has received services and products from this place, and we have always been satisfied with the customer care and work quality. This spans the entire spectrum from eye exams to choosing frames/glasses to contact lenses. We have referred many friends and relatives to Ocean View Optical over the years, and all of our references have had positive experiences as well. I give this business five stars. And BTW, when choosing frames, they provide fashion advice, which I found to be highly competent and useful. Ocean View Optical is an A+ business in my experience.
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Beatrice Sniper
my insurance company allows one pair of glasses every 3 years. They billed my insurance company saying that they made and delivered glasses for me when they never did, so i have to wait 6 years to get a new pair of glasses now. I told my insurance to file for fraud, and they will try to investigate. I was really mad, because the ONLY pair of glasses i had was old, it was starting to rust and turn green, i had to spend $300 for a new pair of glasses because my insurance couldnt cover it due to Ocean View Optical. NEVER going back. DO NOT GO HERE!! they mistreat you, and they are FRAUD!
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Jose Perez
If I can put -5 I will do it! Horrible service, personal is rude and right in you face let you know that you ruining their day and give them too much work! And that they are there do not serve or do a job but to have fun and discuss last episode of Russian soap opera! They overcharge you and blame that it is your mistake! Lady swipe my card 4!!!!! times and after tell me that I am a liar and my bank statement is fake!
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Anna H
The worst rude service in Brighton Beach without a doubt. Glasses came late no one called me. They do not accept any returns or exchanges. If the glasses dont work--forget about getting any help or money back!!! Stay away from that terrible place--THERE ARE MANY OTHER PLACES IN BB WHERE YOU CAN BE HELPED AND BE TREATED WELL!!!
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Dmitri Sarnov
We have been coming here for many years. We have never been disappointed with their service. Angela and the rest of the team are very knowledgeable, kind and professional. The selection is absolutely amazing and the prices are great. I highly recommmend this optical, this will always be our familiys go to place.
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A Private User
I am a customer of Ocean View Optical for many years.I am very happy with the service they have provided to me for the past many years. All the girls and staff members are very friendly, polite and helpful.
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Raheel Anwar
Great experience, the doctor is great, personable, and really cares about the patients. Wait time is minimal. Would recommend without hesitation.
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Eric Price
Doing business with them for over 20 years great doing business with them professional and courteous especially the owner Angela.
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Paul Kel
Way overpriced. Rude workers. Commit insurance fraud based on the experience of several of my friends. Stay away
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Louis Brantley
Been going to them since 2011. Always professional, polite and timely with orders whether contacts or glasses
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Muhammad Umer
friendly staff and good customer service only down side is lack of variety of frames.
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ZINOVY BRISKIN
Theyre the best eyeglasses store Very friendly customer service Best experience!!!
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Boris G
Super service. Very friendly, Great prices.!!!!!!!
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Gene Nadelson
Always friendly, always ready to help.
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Sony Titus
Rude ass people
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Val Patseev
The Best!!!!
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roman T
Never again!
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Alexander Rybin
Super