Family Drugstore

Category:	Pharmacy
Address:	1402 Kings Hwy, Brooklyn, NY 11229, USA
Phone:	+1 718-382-7700
Site:	famdrugstore.com
Rating:	3.3
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 9AM–5PM Closed

Location

Photos 14

Reviews 8

Kamilla Molina

DANGEROUS!!! I agree with the other commentor, the women there are terrible, chasing away curious kids from their merchandise even if they havent touched anything in their precious store and talking down to customers. I bought a pair of shoes for my daughter from a brand they carry "dave and bella" and i was happy to buy them because they seemed good quality, however when my daughter wore them for thirty minutes AT HOME i noted huge blisters on half of her foot, red and inflamed, where the straps were. I went in within their two week return and exchange policy, but they refused to return my money because "there is a scratch ( was already there, but i didnt care and neither did they when selling!) and they "look worn" although the shoes were worn inside and once (imagine their durability then?) . Also they argued only manager would hear me out and to come back tomorrow, saying "noone is going to listen to you just because you have smth to say". Before examinining the shoes "with the microscope" they told me that maybe I want to exchange. Pardon me, i bought two pairs- one for my boy and for my girl, until i realised they must be soaked in something bad, since her blisters were so bad. I didnt let my son wear his, and, alas, they accepted them with cringed faces. They do have cute stuff and i was very excited, but i believe their product bought from allyexpress is dangerous to buy for children. I am going back tomorrow for my refund again, mind you $40 is a lot of money for a pair of kids shoes that dont even fit, and if they do not process my return i will keep fighting - not because of the money so much as because of this ridiculous situation. I used to buy things from this store, but now i see how arrogant they are and im definitely not giving them my business anymore. To the owner of the store- remember that customer service is more important than making a few extra bucks when childrens health is involved. Ah, and also i was told "this isnt tj maxx" suggesting that if you buy - you keep. Although i was told i have two weeks to return or exchange. They said "were a pharmacy". Yeah, pharmacy that carries a whole line of kids clothing and shoes and toys? I will keep reviewing this place, and just beware that their kids products are probably made of some cheap or forbidden materials- buy at your own risk! Update: went to the store the next day, was told the manager wasnt available to speak but she told the sales woman that they will not accept the return. Im furious and will file a claim, even if it will cost me more to prove them guilty of selling probably dangerous product.

Marina L

Worst service ever. There is a pharmacist names Alla working at the pharmacy. I went in for my refill and they would not process it even though it was due. Since they processed and billed my insurance days after I picked up my prescription. I even had my insurance get on the phone with her and they tried to help her fix the claim so that my refill can be processed and still get reimbursed for the services and her response was " I am not doing anything she will have to wait " There are serveral girls working the register and they all have the biggest attitude and chip on their shoulder. I transfered my presciptions else where and I will never go back. I heard from several people after the fact that they do the same thing. Bottom line is that they have shady business practices from billing to making customers pay for drugs even though they have recieved payments from insurance companies to being just rude and uncaring. I even filed a claim with the BBB regarding them and I will take it further and contact the city as well. NEVER GO HERE!!!!!!!!!!!!!!!!!!!!!!!!!

Coco Brot

I love the store, even though I bought something that I wore for my child and it didnt fit quietly I was able to return the product no problem, and I bought other stuff in the store for my kids and they wear it and I and kids love the quality of it. Kids clothing is beautiful and great quality. Customer service there is absolutely great, girls always there to help and give advise. I as well use the pharmacy and all are very respectful and quick. Overall amazing store!

mmmuuj

Its a great pharmacy/store with a pleasant design, product selection, and staff. The personal will spend as much time as needed to assist the customer and select a product that optimally fits his/her needs. If the requested product is unavailable in store, they order it (if possible) from the vendor specifically for the client. This is not something that is often done in other stores. Great place!

Margo Nelich

Unique Drugstore with excellent personal as well as service. Top priority is total customer satisfaction. Sofisticated design and broad variety of merchandise.

Uriel Garcia

Great service by staff! Medication refills were done promtly. Anna is always attentive and polite. She makes getting my meds a breeze.

Mila Novikov

Great pharmacy and beautiful childrens store with a lot of great and unique stuff!!!

Den Melnikoff

Beautiful new store on Kings Highway! Good service.