Kmart

Reviews 22

TA

Tania Jones

Horrible! I have had many unpleasant experiences at this store but Im going to talk about my most recent. I have a futon and I use bed risers to help heighten the futon frame. One of the bed risers I originally had broke and was unfixable. So, I called K-Mart after a long days work at nightime asking if they had this particular product. The woman put me on a brief hold, returned, and reassured me that they do have bed risers. Eagerly, because it was something I really needed in order to get a good nights sleep, I thanked her and headed over immedietly across town to make my purchase. I went downstairs inside of the store and I searched. I looked for an associate and a young man helped me search. I became increasingly frustrated and explained to him that I called and was reassured that they did carry this product. Needless to say..I was pissed off. I went upstairs and explained my situation to the customer service and I got nothing but a half-asses unsympathetic "sorry". This store has been going downhill throughout the years..soo much so...Im quite shocked that they are still open. The managers dont care and are disconnected & the associates sure as heck dont care. A customer questioned one of the employees about the whereabouts of glue traps for mice, the young man said they dont carry them. They dont even have house phones. If youre looking for a place to shop for convience and youre close to this store...bypass it and go somewhere else. Even if youre just a half a mile away, do not waste your time because youre more than likely NOT to find what you are looking for. There has been so many times I have frequented this store and left out empty handed because of misinformation or because they just did not carry what even a mom & pop convience shop would care.

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JO

Joshua Rodriguez

Would give 0 stars if possible. Definition of unprofessional. I doubt all the employees are as bad as the ones I had the misfortune of dealing with, otherwise the store would be closed from lack of customers. The items purchased were on sale, but rang up as a different price. Instead of fixing the price, or at the very least explaining why they couldnt, they dismissed me completely and the "managers" only response was no, before she even heard the problem. If you do go there I hope you dont run into the same "manager" (quotation marks necessary, because she doesnt deserve that title).

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M

M Styles

I like this Kmart and I am not a typical Kmart shopper but I come here for my cleaning supplies, gym shirts, socks and underwear. They have a good selection of mens and womens clothes, a great selection of cleaning supplies, lots of cookware and storage supplies as well. I find the employees to be very nice actually, I have used the Western Union from time to time. This place is a hassle free experience if you know what you are looking for. Its not the Taj but remember its KMART in WEST ORANGE, NJ. come on folks what do you REALLY expect? It gets the job done.

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RI

Richard Keane

Pros: The store has a lot of products; great fishing gear (I was shocked to see the selection), containers, etc. They also have a decent toy selection if you need a last minute gift, just keep in mind if you need something like pokemon cards for kids, the selection they have is usually months or years old (this can lead to some very disappointed children). Cons: The checkout system is atrocious. I think the checkout computers are from the 90s and use dial up internet, and the staff just seem to be the slowest Ive ever seen.

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JA

Jasmin Mitchell

worst customer service ever! so unprofessional! the employees there looked miserable! had to exchange (not return) a gift that I recieved and they give the hardest time!!!! they called for a managed about 6 times and finally someone came only to tell me he couldnt help me. i wouldnt even give them 1 star !

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AX

Axel Sorax

To sum up repeated experiences at this store, Ill use one word; slow. It takes an eternity for the lines at the cash register to progress. Their computers are absolute garbage. Had a run in with a rude employee as well; was talked down to, treated like an imbecile. Avoid this place.

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A

A Private User

Went here this past sat they were having a 30% off sale I got a whole bunch of clothes for work at a great price I was thrilled..the malls are so expensive I spend $100 and get 3 things but at kmart you can really make out and there clothes are really cute I love the attention line..

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ST

Steve Pringle

Great place to shop. Be warned that you will loose phone service while in the store and that WiFi is not available. Escalator heading to the lower level is kaput (going up is okay) so take the elevator in the rear. Hopefully it will be fixed before Labor Day.

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TH

Thomas Vatcher

This store is the worst. The security guard wouldnt let me in with a cart from a different store. Then the cashier couldnt explain how their rewards program works. Anytime we asked for help we would be ignored. Not to mention the store is always trashed

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V.

V.D. Veksler

they always try to rip you off at this place. make sure you take a picture of the price-tag on the product you want, so that you can show that picture at the counter when they inevitably try to tell you that it costs way more than you thought it did.

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SA

Sandra Castro

Es mi lugar favorito para hacer compras tanto en ropa casual como zapatos , accesorios para la casa y mucho más :)

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KE

KERRYANN Abbey

In store pick up is a joke. Staff couldnt find me items and when they did find my order they couldnt find the print to scan. No staff was available to help me being the items to my car.. I had to lift a 6 chairs and a patio table all by my self.

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TI

Tianna M

Blue light specials can be great and some of the deals are really good but you have to pay very close attention to the quality and packaging of things. Its also very busy and sometimes you need to just go somewhere else.

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AN

Andrew Froehlich

This is a relatively trashy K-Mart. Its a pretty big store so Im sure you can find a lot, but Ive had a couple negative experiences, including one where a very foul smell was coming from the dressing room area.

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MI

MINA AYYAD

Absolute trash. Placed online order. Went to pick up, and no one had a clue where my order was. Cheryl from customer service was extra slow, incompetent and unapologetic Left without order and no refund

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AD

Adam B

This Kmart is close to my home so im a frequent shopper. Great sales and simple to navigate. On the other hand, The staff is very slow and the computers with registers are all outdated!

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BE

Benjamin Clymer

I really like this Kmart . Its close to my house and has everything I need. It is always clean and has great sales at the ends of seasons.

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JE

Jesus Torres

Horrible. Went to pickup order and half of the order was cancelled with no email. Total disaster. Ended up cancelling the entire order.

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DA

David Gross

could be better but it is what it is, got my cross trainer there and other stuff.. they should open a starbucks where the nathans was..

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HA

Hana La

Go for the convenience and the huge selection of products, but there are other places that definitely top them service and price wise.

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FA

Faheem Mohammad

الله الرحمن affordable price available.

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TE

Terrence Shand

The location is perfect and they have almost everyting u need without needing to travel for it to like a Wal-Mart or Target

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