Category: | Drug Store |
Address: | 1601 Haven Ave, Ocean City, NJ 08226, USA |
Phone: | +1 609-391-0071 |
Site: | cvs.com |
Rating: | 3.3 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM |
OC
OCNJ Girl
Im a local, 17 years now. I like the Extra Card deals, it is easier to figure out than Rite Aid, however I am about done with CVS and transferring my prescriptions to Rite Aid West Ave. The customer service is awful. This is not just the fault of the store employees, it is mostly worsening customer service policies..however the staff in the pharmacy are often snarky and unhelpful when something goes wrong. The worst was when I came from a doctor in Uber because I was unable to drive..the pharmacist said the Rx I needed wasnt in stock. I asked if she could call 34th street to see if they had it, and she said she couldnt. She said I had to just go from store to store until I found it in stock, despite knowing I had to pay for every minute the Uber waited or drove me around! Other issues include ordering online and being promised a certain time, then I get there 3 hours AFTER that and not only isnt it done, they act like there is no obligation to let me know it wasnt going to be done when promised. This also happened with photo once...online it promised "same day prints" but when I got there later the same day (walked 1 mile) they told me it was an estimate not a promise, they said they have no obligation to get it done when the site promised. I got my prints the next day, but I walked 2 miles round trip for nothing. Also I have a $10 co-pay card from Phizer for one Rx that is very $$, but even though the coupon is permanently attached to my account, I cant refill online or the card wont be applied, then they balk at my trying to apply it after the fact (sure, Ill just pay $300, so I dont have to inconvenience you) I will say I havent had nearly the issues with the retail part, in fact the managers are quite helpful, however the pharmacy is issue after issue.
A
A Private User
The management is incompetent, and a disgrace to customer service. I was waiting to check out at the front, the poor cashier was paging her fellow employees to help ring up other customers, none responded to her calls for help at the front. All this time no manager in sight, so I walked around looking for one, when I found her she was chit chatting in the back corner of the store with a group of employees. Meanwhile I felt so bad for the poor girl up front all alone, I put away my items and went to another store. Use the CVS near 34th street, the one on Haven made me feel so awkward. I am proud to be an American, and this store is an embarrassment to American retail, an my fellow man. If you have any self respect, and respect for the working class, DO NOT GIVE YOUR MONEY TO THIS STORE.
MO
Monjur Mostofa
This is gr8. We love it. Everyone it good. People with bad comments get a life you guys need one. All you could say this bad that bad. Why dont you work here and show if you could do better. But you cant, because you dont have a life!
KE
Keith Kearney
Dropped in to pick up some headbands and a sack of Cotten balls. Was greeted warmly by Geoffreys smiling face at the front end. That guy rules he should receive a very serious pay raise. Cheers Geoff
LY
Lynn Hyde
The store has revamped its interior and the cashiers are very pleasant. I used to wait in line other years, but CVS has streamlined its operation and the front counter is much more efficient.
MI
Michele Sweitzer
OC local here. Never had a problem with this store. Everyone is so friendly.
JI
Jim Kolea
Everybody is very friendly but man this place gets packed during the summer
MI
Mike Morrissey
Worst pharmacy the female pharmacist is ignorant Hate CVS
SC
Scott Wilkinson
Cant say you are open until 11pm if you close at 9pm.