Category: | Optometrist |
Address: | 385 Prospect Ave, Hackensack, NJ 07601, USA |
Phone: | +1 201-646-9090 |
Site: | focuseyehealth.com |
Rating: | 4.4 |
Working: | 8AM–7PM 8AM–7PM 8AM–5PM 8AM–7PM 8AM–5PM 8AM–2PM Closed |
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J Kat
Based on all the positive reviews I read, I was really excited to visit Dr. Berman. I was sorely disappointed. Dr. Berman was rude, condescending, and had absolutely no bedside manner. 1 - He made a point of making me feel bad about the fact that I was trying to stay within the coverage of my insurance, because I refused optional parts of the exam that I would have to pay for myself. Which I would be unable to do. He made claims that my insurance wouldnt cover any of the exam - when in fact he was wrong. 2 - He rushed me through the exam, barely giving me a moment to choose between the options that would determine my prescription. When I asked him to slow down, he didnt even acknowledge that I had spoken and continued at his pace. 3 - He repeatedly left the room in the middle of my exam without ever saying a word to me. And at one point came back into the room with his next patient while I was still sitting in the chair. He basically told me that I was done and I could leave. In the end, I was not comfortable that the prescription he wrote was correct. He did not even offer a trial pair to check that it was correct. Bottom line - he was unfriendly, unaccommodating, and downright rude. This was my first and last time visiting this facility.
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The T Family
The service was very welcoming and friendly. There wasnt much of a wait to be seen after I arrived either. They were able to schedule appointments for me and my wife one after another although it took about 2 weeks to be seen after making the appointments. The exams were very detailed by the techs and the ophthalmologist. Ive never warn glasses but in the last few years my near sight has been getting blurrier. I was amazed how clearly I could see with the examples the ophthalmologist chose for me. After about an hour of exams, we went to the showcase area. The selection is pretty big. There are all kinds of styles and brands from low end to high end designer brands. I thought they were a little on the pricey side but then again I wouldnt know since Ive never had to purchase glasses. Ive seen prices at BJs which are much less. Youre probably better off taking your prescription to a wholesale warehouse if youre a member or Walmart if you want to save some money. My wife ordered her glasses from BJs at a much lower cost for a designer brand. My glasses costed about $200 at Focus Eye for a low end brand but I like them. I dont care about designer brands. For detailed exams, I do recommend Vision Eye but I didnt like the prices.
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Danasia Napier
Whoever is giving this place 5 stars is completely mistaken. Before the new staff came in I was in love with this place but not this eye doctor is under new management and some of the new staff are extremely rude and unprofessional. When I asked to get some things explained to me, they immediately gave me attitude and were not willing to help. Also be prepared to bring your wallets because the hidden fees in this place are ridiculous and the staff practicely makes you get tests done and do not tell you that they cost until its time to leave! .. Ended up paying over 100$ and didnt even leave with my contacts which was the main reason for me going in the first place. I will never be going back again !!!
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Bashar Hamid
whoever gave 5 stars either they get paid to do it or they never been to a different vision care . staff over there are friendly not that much ,anyway THE 1 STARS FOR : the girl did the eye exam for me was SICK , she had cold or something i dont know but she looked really sick and the day after guess what, i got sick .. plus DONT BUY GLASSES FROM THEM really expensive no joke , first of all they dont have many variety maybe about 50 eye glasses and they cost around $ 400 - $700 just the frame .. come one . i will never go there again
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Elaine Seman
my aunt had a serious eye infection a few months ago. her eye exam was very through . she was seen by Dr Esperion. he really was worried about her eyes. she was given three prescriptions, we had several return visits were we saw the newest woman Dr. she was very concerned about the progress we were making with this eye infection. very caring doctors the staff was also very personable and helpful regarding the fact that my aunt cannot walk well due to a stroke....A very dedicated staff.
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Krystal Bailey
Every time I come here I have to wait forever. I visited in September 2016 and I waited for 2 hours before being seen. Im here now in November 2016 (Made the very first 8AM appointment of the day) and Im sitting here still waiting. The Doctor isnt even here yet. Very disappointing because the service is good, but the respect for other peoples time is -completely- lacking. You can imagine how the other appointment will back up if they are starting out late first thing in the morning.
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Desiree Lewis
I love Focus Eye Health & Vision!!! My husband has been a client for 40+ years starting back when Dr. Berman took over the practice in the late 70s and have been a client for at least 6 or 7 years. Dr. E. and his staff put so much into making my new lenses work for me and even though I live and work 45 minutes to an hour away it is worth it to me. I love all the girls at the front desk and enjoy our conversations before and after my exams. Keep up the excellent work!
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Pamella Tijerina
I wouldnt return here unless they started paying me to. They use strong arm tactics to get you in the door such as setting up appointments without your consent and denying contact approvals for scripts that are 1 month out of date. My Rx has been the same for 10 years, but the D.O. even got that wrong on the first try and I had to haggle with the front desk to prevent a second exam. We will not be returning!
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A Private User
Horrible place.Terrible doctor.They just want money..I waited there for 2 hours.He gets angry when u ask him to double check the vision. he wants to finis fast. staff is also arrogant.I hated this place.Will never go there and will not recommend it to anyone.I was seen by Dr,Bermen and he is not having any kind of patient concern.INFACT they charge you for next visit and will not give prescription..
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E Crum
Dr. Berman was recommended to me by two colleagues, and they were so right! His office staff is very nice and very capable. Dr. Berman gave me a thorough eye exam and expertly addressed each of my vision problems. There is a wide selection of frames over a broad price range. Best of all, my corrected vision is now better than it has been in many years. I highly recommend Dr. Berman.
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Dejan Jovcevski
I had to cancel my appointment and called again 30 min later to get another appointment but apparently that wasent ok for Kristina who answered the phone. Although i got the appointment i felt as though i wasnt welcome so i called again to cancel once again. Your employee Kristina needs a serious attitude check if shes going to be talking to customers and taking appointments.